My fianc and I were told in early August that we would be getting an apartment, we weren't allowed to even look at it before hand. We paid our security deposit July 24th an didn't get keys until August 19th. Roach infestation is terrible!!! We asked about getting our AC looked at, we hadn't been there 2 weeks and it never worked. The day the maintenance came to look at it, he also went through our things, our closets and both rooms as well as my fianc 's UNDERWEAR which was in her suitcase. Office manager didn't care accused us of lying. We filled a police report and moved out. I suggest no one EVER moves into this roach motel because it isn't taken care of, the tenants' safety is of no concern to anyone there and the office manager is rude and hateful.