Review History for anonymous

Arden Overlook


Review Author Icon

anonymous

prospective ā€¢ Visited 2008

6/17/2008

My husband and I considered moving into the Overlook Apartments. The model apartment that was shown to us was immaculate and we liked it very well. We then decided to make the Overlook our home and put down our deposit. That's when the situation went sour. We found out by looking at the floor plan models on the brochure that the apartment we were scheduled to move in had a totally different layout than what we had expected. Our apartment also had none of the amenities that we liked so well in the model apartment. About that time, my husband and I started to feel very uneasy about the apartment. The icebreaker came when my husband and I requested to see our apartment. You would think this would be a very logical request since we only saw the model apartment and we opted for a different floorplan than the model. Their response to our request was to tell us that we would not be able to view our apartment until the day before we were scheduled to move in. I was absolutely APPALLED!!!! How can you view the apartment upon such little time constraint? What if it was not to our satisfaction? Do you buy a house and only view it from the outside, then the day before you sign the papers actually go view the inside? After that final episode we decided to take our business elsewhere. These apartments are not accomodating to logical requests at all. I didn't actually live there (THANK GOD), so I don't know about the rest of the complaints, but I think all future tenants of this place should be very aware of what they are getting themselves into. I also forgot to mention that when my husband and I asked about possibly moving in to the apartment and moving to another (bigger) apartment at the Overlook during the term of our lease we were told that if we moved during our lease we would have to pay a $200 transfer fee and also put another deposit down on the bigger apartment. I thought it would be beneficial to them for us to move into a larger apartment, after all they would be receiving more rent from us. However, they didn't see it that way. The office staff put on an air of friendly but underneath they were very unyielding and uncompromising. I'm just glad we got out while we could.

    Review 70 out of 116

    Share This Review

    Contact Property

    Arden Overlook

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review