Review History for fabiolaesquivel

The Groves


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fabiolaesquivel

prospectiveVisited 2010 - 2011

8/28/2011

The people who works here think I am an IDIOT! I have almost 7 weeks with my dishwasher broken! every week my husband go to the AWESOME TEAM MANAGER and always say the same ----! TOMORROW IN THE MORNING WE ARE GOING TO YOUR PLACE FOR FIX IT= and nothing!!! LIES!!!!!!!!!!!!!! I am so ------- tired of this people! and the last thing I want to say is : THANK YOU FOR THE HORRIBLE ATTENTION HERE! an please stop leaving notes on my door demanding to change things.
    Manager

    8/29/2011

    The Groves
    We pride ourselves in a high level of customer service and value feedback such as yours. We apologize you are experiencing a delay in our response to your service request. Please contact the office at your earliest convenience as we are very concerned. We are not able to locate an open service request for the repair you mention at this time. You have many options in your communication with us. We provide a resident portal at www.thegrovesapts.com which allows you to submit your service request on-line. You can also send an e-mail to our feedback line at feedback@fftrinity.com. To reach the office directly, call us at 503-667-8300. Our immediate attention will be applied. We are here to be of service.

    Review 21 out of 54

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    The Groves

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