right from the application process, we found Nicole to be helpful and welcoming. Since then, we've found all staff we've encountered to be helpful and warm as well. We came over more then once to see the model of our unit and take measurements for furniture. The apartment was spotless on move in and the few minor issues that needed to be addressed were taken care of immediately. Jose, their maintainence is quick and very respectful of your home when in it. The room are large and light and it definitely feels more like a home then an apartment. Looking forward to living here.