Review History for anonymous

The Bluffs at Mountain Park


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anonymous

Resident 2014

11/21/2014

The complex is run by a huge national property management corporation and it really shows through the lack of human empathy. Not a good company to deal with at all. One example; I used their autopay system to pay my rent. My last month there they turned it off without telling me which caused my payment to be late. They then charged me a late fee which I had to fight to have removed. I was told by management that in order to remove my late fee they would have to remove everyone's late fee. There is no way that is true. In fact, it isn't, because they were able to remove my late fee somehow. We were also told our parking spot would be right outside our unit but upon move in it was revealed to be way down the hill on a very steep incline. Also, the term lipstick on a pig couldn't apply more here. everything looks nice on the outside, but these are old and poorly constructed buildings. The noise from the neighbors above was the worst I've ever experienced.
    Manager

    11/21/2014

    The Bluffs at Mountain Park
    We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.

    Review 112 out of 199

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    The Bluffs at Mountain Park

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