The complex is run by a huge national property management corporation and it really shows through the lack of human empathy. Not a good company to deal with at all. One example; I used their autopay system to pay my rent. My last month there they turned it off without telling me which caused my payment to be late. They then charged me a late fee which I had to fight to have removed. I was told by management that in order to remove my late fee they would have to remove everyone's late fee. There is no way that is true. In fact, it isn't, because they were able to remove my late fee somehow.
We were also told our parking spot would be right outside our unit but upon move in it was revealed to be way down the hill on a very steep incline.
Also, the term lipstick on a pig couldn't apply more here. everything looks nice on the outside, but these are old and poorly constructed buildings. The noise from the neighbors above was the worst I've ever experienced.