Review History for Verified Resident 151569

The Douglas Apartments


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Resident 151569

Verified Resident 2015

5/6/2015

Having just moved into the Mint Urban space, there are many positives and a few negatives I've encountered so far. The location and proximity to downtown are fantastic. It's surprisingly quiet for a community in the heart of the city. I love that it's located right along the river and esplanade for biking/running as well. All the appliance are new and well maintained as well. The only negatives I've had are with corresponding with the management office. Often times it's taken me 3-4 emails or calls to get a response on questions that I might have. Once they get that resolved, then I'll be a happy camper!
    Manager

    5/6/2015

    The Douglas Apartments
    Hi there! This is Katie with Cardinal customer service. We are incredibly proud of our community and glad your living experience here has been an enjoyable one. We apologize for any delay in response and appreciate your patience. It is our mission to provide great service as well as a great apartment to call home. If the issue persists please follow up with me directly at Katie.Bernstein@cardinalgroup.com. Thank you!

    Review 16 out of 97

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    The Douglas Apartments

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