We have lived here for one full year; and can say comfortably that the staff and facilities have been great. When we've had a minor complaint or two, the people in the office have been right on it; friendly, helpful... and within a really short time the problem has been dealt with satisfactorily. They've even called to check to see if we are happy with the result. Most impressive. Although our unit is not new, it's been maintained well; the grounds are kept clean; we hear little to nothing through the walls. We are happy enough that even when the rent was raised a little bit for the coming year, we decided the positives so outweighed the negatives that we happily re-signed for another year.