I've been here almost 2 years. Never had a problem with the office staff, but the maintenance men are absolute jerks and don't do a great job. Parking is great, location is great. Two big problems with this place: the clothes dryer exhausts IN the apartment, jacking up the humidity and the storage space is nonexistant. Look at all the balconies with stuff on them - it's not because those people are hoarders - there's very little space! Not worth the price, thanks to the cost of living in that area.
Wow, pretty shocked, never had an issue. The office staff is great as well as maintenance. I give Summit Trace two thumps up. Great place to live.