Review History for anonymous

Brookshire Trace Apartments


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anonymous

Resident 2001 - 2014

2/20/2014

I wouldn't recommend this dump to anyone! Dog ---- is everywhere. No one ever cleans up after their dog. During the ice storm, management LEFT work early that day. No one was around to help the elderly residents that live here. No leadership or management in the whole complex. You try to call the Corporate Office & gee, no one was there either. You leave a voice mail & NO ONE CALLS YOU BACK EVER!! There are crater size pot holes everywhere. The parking lots flood. Their dumpster company hasn't picked up trash in over 3 weeks!! Where is License & Inspection when you need them?? This is a MAJOR HEALTH HAZARD!! I've seen mice, stray cats & other rodents roaming around. All of the other ratings raving about Brookshire Trace were probably asked to by management to *BOOST* the ratings on this site. I got a email from Crystal *BEGGING* me to write a nice rating. I would *IF* I had something nice to write. Clean up your act Liss!
    Manager

    3/4/2014

    Brookshire Trace Apartments
    We do not accept PHA vouchers first of all at Brookshire Trace. In addition please see all the verified resident reviews. As the second person here who also posts "anonymous" says we have a verified resident posting. This is a satisfacts.com system for surveys that surveys all of residents via email automatically via work order, pre renewal, and move in and they can post whatever they want. They are verified residents cause they live there and dont POST anonymously and there reviews count a lot more to us than yours which you obviously have some vandetta out for us, please supply your name and i will be happy to post here your resident history and the reason you actually left. Also all of our other buildings are falling down and crumbling? That really leads me to believe this is a valid post, anyone that lives at our communities knows we have between 40 and 50 people running around the entire northeast on any given day to fix any issue presented even after hours and on saturdays and sundays. We now have 5 apartments available at Brookshire out of 208 the lowest vacancy to date. There are many other places to live so we are happy you have other options so the people there dont have to live near you. Also for poster number two we have had the same staff since 2008 with exception of property manager which in Crystal we have finally found someone who will be here a long time. The two previous managers were not good one was fired one went to another company and did us a favor, and Judy from 2008 was with the original owners and stayed with that company. All maintenance is the same we moved some men to other communities for renovation purposes, as all of brookshire is almost complete now. In addition we just won the apartment rating 2013 award for customer satisfsaction that less than 7% of apartments in the apartment rating directory nationwide receive. Go to www.lisspropertygroup.com to read about it and get your facts straight. Thanks.

    Review 193 out of 241

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    Brookshire Trace Apartments

    March 2024

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