#3,632 #30 #173

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Chestnut Hill Village

7715 Crittenden Street, Philadelphia, PA 19118
(586 Reviews & Surveys)
$1,171 - $2,795/mo
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Move-In Specials

First month free!* Now offering furnished units- inquire within **Inquire within if you are eligible for our Preferred Employer Concession** *Conditions apply

Floor Plans & Pricing

1 Bedroom

Village at Chestnut Hill- 1 Bdrm 830 Sqf

1 Bed, 1 Bath | 830 sq. ft.

$1,344 - $1,494

6 Available Units

See Floor Plan Details

Village at Chestnut Hill- 1 Bdrm 875 Sqf

1 Bed, 1.5 Baths | 875 sq. ft.

$1,457 - $1,507

6 Available Units

See Floor Plan Details

Manor at Chestnut Hill-1 Bdrm 740 Sqf

1 Bed, 1 Bath | 740 sq. ft.

$1,511 - $1,561

6 Available Units

See Floor Plan Details

Village at Chestnut Hill- 1 Bdrm 585 Sqf

1 Bed, 1 Bath | 585 sq. ft.

$1,438

1 Available Unit

See Floor Plan Details

Village at Chestnut Hill-1 Bdrm 770 Sqf

1 Bed, 1 Bath | 770 sq. ft.

$1,498

1 Available Unit

See Floor Plan Details

Village at Chestnut Hill-1 Bdrm 440 Sqf

1 Bed, 1 Bath | 440 sq. ft.

$1,171

See Floor Plan Details

2 Bedrooms

Manor at Chestnut Hill-2 Bdrm 960 Sqf

2 Beds, 2 Baths | 960 sq. ft.

$1,547 - $1,622

6 Available Units

See Floor Plan Details

Village at Chestnut Hill-2 Bdrm 1070 Sqf

2 Beds, 2 Baths | 1,070 sq. ft.

$1,770 - $1,920

6 Available Units

See Floor Plan Details

Village at Chestnut Hill-2 Bdrm 1015 Sqf

2 Beds, 2 Baths | 1,015 sq. ft.

$1,775 - $1,925

6 Available Units

See Floor Plan Details

Townhomes at Chestnut Hill-2 Bdrm 1650 Sqf

2 Beds, 2.5 Baths | 1,650 sq. ft.

$2,528

See Floor Plan Details

3 Bedrooms

Townhomes at Chestnut Hill-3 Bdrm 2000 Sqf

3 Beds, 2.5 Baths | 2,000 sq. ft.

$2,795

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

A-

Review Ratings

Noise

4.5

Grounds

4.4

Safety

3.8

Office Staff

4.3

Maintenance

4.0

Neighborhood

4.7

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

29

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A+

Average time to respond to reviews

0.97 days

View Community Timeline
View Community Timeline

Chestnut Hill Village Reviews

(476)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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  • Recently Lived In
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Review Author Icon

Resident 1235767

Verified Resident ā€¢ 2024

3/17/2024

The apartment i rented is next to the elevator and it makes a ton of noise. No one told me that and I only viewed it for a min before signing the lease. After several phone calls and emails they said i can switch toā€¦Ā See More >
    Manager

    3/18/2024

    Chestnut Hill Village
    We're sorry to hear of your experience. We are actively working with you to ensure your satisfaction. We hope you will enjoy your new home!
    Review Author Icon

    Resident 1232690

    Verified Resident ā€¢ 2024

    3/7/2024

    I had only recently moved in, but the experience has been predominantly positive. I had some challenges with the online portal that are still a work in progress, but the leasing office is available six days a week for anything I need in the meantime.ā€¦Ā See More >
      Manager

      3/7/2024

      Chestnut Hill Village
      Thank you for your review! We're glad to hear you are enjoying the beautiful complex! We'll look into your concerns and be sure to have them addressed.. Welcome to your new home!
      Review Author Icon

      anonymous

      Resident ā€¢ 2023 - 2024

      2/25/2024

      Total nightmare

      We moved from Long Island to Philadelphia two months ago, and this place has been a nightmare. We checked out a bunch of places, and fell in love with this one. About two weeks after we arrived, so did the mice. And not just aā€¦Ā See More >
      Manager

      2/28/2024

      Chestnut Hill Village
      Thanks for this review and for letting us know that you've noticed some shortcomings throughout your experience. We regret to learn this and we'd like the chance to assist. Kindly reach out at 215-242-3500 with your unit number to allow us the chance to turn your viewpoint of the community around!
      Review Author Icon

      Resident 1223982

      Verified Resident ā€¢ 2024

      2/6/2024

      The commynity is Safe and clean. The apartments are also equipped with good appliances and move in was a breeze. I haven't had any issues since move in to add comments on that aspect, but overall I feel like I made the right choice.

        Manager

        2/6/2024

        Chestnut Hill Village
        Thank you so much for taking the time to share your feedback! We're glad you love your apartment and enjoyed a smooth move-in experience! We hope to have you with us for many years to come!
        Review Author Icon

        Resident 1218842

        Verified Resident ā€¢ 2024

        1/20/2024

        The move in process was easy and the leasing agent was very helpful with the entire process. From showing the place to giving me the keys she was great! I looked at both the apartments and the townhomes. For me, because I was moving outā€¦Ā See More >
          Manager

          1/22/2024

          Chestnut Hill Village
          Thank you for this review! We're so glad you enjoyed a smooth move-in experience! We hope to have you with us for many years to come! Welcome home!
          Review Author Icon

          Resident 1213543

          Verified Resident ā€¢ 2023 - 2024

          1/2/2024

          We've been here for about a week, and there's some good and some bad. We love the neighborhood, the amenities, and the complex as a whole, but there have been a variety of issues with the apartment so far. We're trying to work with maintenanceā€¦Ā See More >
            Manager

            1/3/2024

            Chestnut Hill Village
            Thanks for sharing that your residency is off to a good start overall! We're happy to know that you love the neighborhood, amenities, and overall community. However, we're sorry to hear about any issues you've had within your living space. Don't hesitate to reach out at 215-242-3500 and we'd be glad to offer our help.
            Review Author Icon

            Resident 1212869

            Verified Resident ā€¢ 2023

            12/30/2023

            Quick and easy move in process. George and Tereza were very friendly. Tereza went the extra mile to get me the unit that I wanted. The maintenance staff are very responsive and Papi went above and beyond to make sure that all maintenance issues wereā€¦Ā See More >
              Manager

              1/1/2024

              Chestnut Hill Village
              Thank you for this input and for sharing that your move in was a breeze! We love hearing feedback like this and knowing that our team has provided above and beyond service throughout your residency!
              Review Author Icon

              Shannah_W

              prospective ā€¢ Visited 2023

              12/22/2023

              Excited!

              We were fortunate to have a staff member who listened to what we wanted and knew exactly what would fit for our family. She made the process of picking a place to live so easy. Thankful for her help and looking forward to calling Chestnutā€¦Ā See More >
                Manager

                12/25/2023

                Chestnut Hill Village
                Thanks so much for this rave review! We're thrilled to know that you are excited to call the community home and we look forward to welcoming you!
                Review Author Icon

                Resident 1207160

                Verified Resident ā€¢ 2023

                12/10/2023

                Great so far. We only recently moved in but our experience touring and working with them before signing was great. Our move in was very easy. The keys were ready and they accommodated our request to pick them up later.

                  Manager

                  12/11/2023

                  Chestnut Hill Village
                  Thank you for this wonderful review! We so appreciate the positive feedback!
                  Review Author Icon

                  Resident 1203212

                  Verified Resident ā€¢ 2023

                  11/28/2023

                  People are nice. My neighbors introduced themselves on moving day. I like the diversity of people in the community and the area it is in. It's easy to walk to places of interest such as shops, the USPS office and restaurants.

                    Manager

                    11/28/2023

                    Chestnut Hill Village
                    Thank you for your review! We're so glad to hear that you are enjoying the community!
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2023

                    11/15/2023

                    The move in process was very easy and the leasing staff were great. When I first came I received a detailed tour. If I had any questions I got them answered by the front desk in a timely manner. Great move in experience.

                      Manager

                      11/15/2023

                      Chestnut Hill Village
                      Thank you for your fabulous review! We're so glad to hear that you enjoyed a wonderful move-in experience! Welcome to your new home!
                      Review Author Icon

                      Resident 1198641

                      Verified Resident ā€¢ 2023

                      11/11/2023

                      I'm a new resident here so I can only provide a limited amount of information. The leasing staff was great in answering my many questions. The apartment community as a whole is quiet and safe. The apartment is cute, and many of the neighbors areā€¦Ā See More >
                        Manager

                        11/13/2023

                        Chestnut Hill Village
                        Thank you for your fabulous review! We're so glad you enjoyed a smooth move-in experience! We hope to have you here for many years to come!
                        Review Author Icon

                        Resident 1197602

                        Verified Resident ā€¢ 2023

                        11/8/2023

                        Karen and the front desk did a great job with assisting with my needs and accommodation. The maintenance was OK as well. I have a few minor issues but overall the process went well and the move in was easy.

                          Manager

                          11/8/2023

                          Chestnut Hill Village
                          Thanks for sharing that the team has been helpful and that your experience has been positive overall! We're happy to hear this and we appreciate your feedback!
                          Review Author Icon

                          Resident 1060819

                          Verified Resident ā€¢ 2023

                          11/8/2023

                          Moving in was made easy! The staff is great. The apartment was cleaned and spotless at move in. Being able to pay online and put in a maintenance request if I ever need one will be very easy to do right in the portal! Myā€¦Ā See More >
                            Manager

                            11/8/2023

                            Chestnut Hill Village
                            Thank you for sharing your positive experience with us! We're thrilled to hear that your move-in process was smooth and that you're enjoying our community. Welcome to your new home!
                            Review Author Icon

                            Resident 1197430

                            Verified Resident ā€¢ 2023

                            11/7/2023

                            So far, so good. The neighborhood is convenient, quiet and safe. Exactly what we were looking for. Parking space availability can be a bit of an issue depending on how many drivers there are. There are some minor cosmetic issues I've noticedā€¦Ā See More >
                              Manager

                              11/8/2023

                              Chestnut Hill Village
                              Thank you for this wonderful review! We're so glad to hear that you are enjoying your experience at Chestnut Hill Village! We so appreciate the feedback!
                              Review Author Icon

                              Resident 1197204

                              Verified Resident ā€¢ 2023

                              11/7/2023

                              Hallways are admittedly a bit serial killery and overall lighting fixtures could be better but I think it's a success if that's all I have to say so far. Things were a bit dusty upon move in and weirdly there were a few things stillā€¦Ā See More >
                                Manager

                                11/7/2023

                                Chestnut Hill Village
                                Thank you for your review! We're glad to hear that your move-in has been a success! Look out for future upgrades!
                                Review Author Icon

                                Resident 1195400

                                Verified Resident ā€¢ 2023

                                11/2/2023

                                Tell us about your experience at this community: I moved in two days ago and I cannot access my amenities or parking, while still paying for both. The master bedroom toilet is leaking into my dining room and we're only on day two.

                                  Manager

                                  11/2/2023

                                  Chestnut Hill Village
                                  Thank you for your review. We're sorry to hear about the problems you've encountered and are working to have everything resolved immediately! Please reach out at 215-242-3500 with any further feedback.
                                  Review Author Icon

                                  Resident 1193912

                                  Verified Resident ā€¢ 2023

                                  10/28/2023

                                  The apartment complex is convenient to transportation, recreation areas, shopping store and food. Parking is convenient and their are many amenities here such as a pool, grills, community areas and a fitness gym.

                                    Manager

                                    10/30/2023

                                    Chestnut Hill Village
                                    Thank you so much for your wonderful review! We so appreciate the positive feedback!
                                    Review Author Icon

                                    Resident 1191675

                                    Verified Resident ā€¢ 2021 - 2023

                                    10/21/2023

                                    The community is really nice. The tenants are nice your office staff is awesome never met the head manager. Jay and the ladies that work in the office are awesome. I feel as though the head manager should have reached out to me since Iā€¦Ā See More >
                                      Manager

                                      10/23/2023

                                      Chestnut Hill Village
                                      Thank you for this candid input and for being a valued member of the community. We appreciate you letting us know that you have had an issue that you'd like to receive service for. Please don't hesitate to reach out at 215-242-3500 and we'd be glad to assist. We're here to help!
                                      Review Author Icon

                                      Resident 1190548

                                      Verified Resident ā€¢ 2022 - 2023

                                      10/17/2023

                                      This is my first week in my apartment, but the apartment was is great shape upon moving in. The rental staff were very helpful through the entire process. When I first arrived at the CHV office I was early, and my rental agentā€¦Ā See More >
                                        Manager

                                        10/17/2023

                                        Chestnut Hill Village
                                        Thank you for sharing your positive experience with us! We pride ourselves on providing exceptional service and we're so glad to hear that our staff has been helpful throughout the process. Welcome to your new home!
                                        Review Author Icon

                                        Resident 1189901

                                        Verified Resident ā€¢ 2023

                                        10/17/2023

                                        Move in was solid and new management is doing their best to renovate the older buildings to make them look much more desirable. Maintenance team comes really quickly and everything seems to work so far. Looking forward to what will happen in the next coupleā€¦Ā See More >
                                          Manager

                                          10/17/2023

                                          Chestnut Hill Village
                                          Thank you for taking the time to share your feedback! We're thrilled to hear that you had a smooth experience. We look forward to continuing to enhance your living experience in the coming months! Welcome home!
                                          Review Author Icon

                                          Resident 1175062

                                          Verified Resident ā€¢ 2023

                                          8/29/2023

                                          Friendly neighbors, feels secure, and the area is nice. Rent is relatively high, but the community does offer a fair share of amenities. The layout of the apartment is smart and provides a good amount of storage space. It's a non smoking community, so tryingā€¦Ā See More >
                                            Manager

                                            8/29/2023

                                            Chestnut Hill Village
                                            This is wonderful to hear! We're happy to learn that you feel safe here and that you've found your neighbors to be friendly. It's nice having you here and we're so thankful for this glowing endorsement!
                                            Review Author Icon

                                            Resident 1171839

                                            Verified Resident ā€¢ 2023

                                            8/19/2023

                                            The application and move-in process was smooth, detailed, and accommodating. The Chestnut Hill vilage community is the perfect fit for my life and its current needs. Shoutout to the leasing consultant who helped me throughout the entire endeavor, Ms./Mrs. Karen Martin.

                                              Manager

                                              8/21/2023

                                              Chestnut Hill Village
                                              Thank you for letting us know that you've enjoyed your experience thus far and that your move in was a breeze! We're so glad to know that you are enjoying the community and we appreciate you choosing this community as your new home!
                                              Review Author Icon

                                              Resident 1170349

                                              Verified Resident ā€¢ 2023

                                              8/15/2023

                                              I have been here one week. The grounds are beautiful. I would like additional flowers like Pansies. I enjoy the quiet atmosphere. My apartment is better than what I had anticipated. It's very spacious. The closets are very large. The kitchenā€¦Ā See More >
                                                Manager

                                                8/15/2023

                                                Chestnut Hill Village
                                                Thank you for taking the time to share that your residency is off to a wonderful start! This is so nice to hear and we're glad to learn that you've loved your living space and the tranquility. Welcome home!
                                                Review Author Icon

                                                Resident 1168312

                                                Verified Resident ā€¢ 2023

                                                8/9/2023

                                                I moved in 8/1 the staff were very helpful in assisting with any questions I had. They also supported me in setting up my profile page. The community is clean and green. The amenities offered are great. Can't wait to enjoy my space.

                                                  Manager

                                                  8/9/2023

                                                  Chestnut Hill Village
                                                  Thanks for your feedback and for letting us know that the team has been helpful, particularly throughout your move in! This is nice to hear and we're glad to have you here. Welcome home!

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Off Street Parking Available
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $350. Rent: $50. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $30.5. Rent: $50. Restrictions: Breed restrictions apply.. Pet Limit: 2. Comments: Max no of pets is 2. (2 cats, 2 dogs, 1 cat and 1 dog)
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Additional Storage
                                                  • Air Conditioner
                                                  • BBQ and Picnic Area
                                                  • Balcony or Patio
                                                  • Bark Park
                                                  • Business Center
                                                  • Controlled Access
                                                  • DishWasher
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Game Room
                                                  • Gas Range
                                                  • Gazebo and Picnic Area
                                                  • Large Closets
                                                  • Microwave
                                                  • On-Site Maintenance
                                                  • Outdoor Patio with Fire Pit
                                                  • Package Receiving Service
                                                  • Pet Spa
                                                  • Playground
                                                  • Pool
                                                  • Premium Flooring
                                                  • Public Transportation
                                                  • Renovated Floorplans
                                                  • Stainless Steel Appliances
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                                                  Leasing

                                                  Welcome to Chestnut Hill, a dynamic, happening neighborhood in Philadelphias garden district. Enjoy the ease of urban living together with the beauty of the suburbs in this vibrant enclave. Cobblestone streets and historic facades along Germantown Avenue add to Chestnut Hill's picturesque charm. Call this bustling yet quaint neighborhood home with one of Chestnut Hill Villages premier housing options.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 11:00 AM - 04:00 PM
                                                  • Monday: 09:00 AM - 05:00 PM
                                                  • Tuesday - Thursday: 09:00 AM - 06:30 PM
                                                  • Friday: 09:00 AM - 05:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Premier Properties

                                                  A
                                                  A
                                                  Communities
                                                  8

                                                  Questions & Answers (4)

                                                  Mary_B215
                                                  Asked on: 02/27/2022
                                                  Q:Ā What utilities are included
                                                  Selenakey
                                                  Asked on: 04/05/2018
                                                  Q:Ā how is living at Chestnut hill village
                                                  Mathew_L361
                                                  Answered on: 11/23/2021
                                                  A:Ā Expensive, lack of transparency from maintenance, and not worth the hefty rent price and unfair utility prices.
                                                  Anonymous
                                                  Answered on: 05/01/2019
                                                  A:Ā DO NOT LIVE HERE - VERY POOR, IF NOT NON EXISTANT CUSTOMER SERVICE
                                                  Anonymous
                                                  Answered on: 05/01/2019
                                                  A:Ā DON'T
                                                  Anonymous
                                                  Asked on: 11/16/2017
                                                  Q:Ā How are pets treated by management and neighbors?
                                                  Anonymous
                                                  Answered on: 11/16/2017
                                                  A:Ā Pets are welcomed by residents and management
                                                  Anonymous
                                                  Asked on: 11/15/2017
                                                  Q:Ā Can you use a debit card to pay rent (or what other rent payment options are there)?
                                                  Anonymous
                                                  Answered on: 11/15/2017
                                                  A:Ā Yes but they will charge you a $35 "service fee" each time for using a debit card or a credit card.

                                                  Frequently Asked

                                                  Based on 586 number of votes by renters, Chestnut Hill Village is currently rated 3.5 out of 5 stars.
                                                  Chestnut Hill Village is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  Chestnut Hill Village is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  Chestnut Hill Village is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  Chestnut Hill Village is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  Chestnut Hill Village is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Chestnut Hill Village is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 0.97 days to their community reviews in the past year.
                                                  Premier Properties
                                                  Dogs Allowed
                                                  Fee: $350
                                                  Rent: $50
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Fee: $30.5
                                                  Rent: $50
                                                  Restrictions: Breed restrictions apply.
                                                  Pet Limit: 2
                                                  Comments: Max no of pets is 2. (2 cats, 2 dogs, 1 cat and 1 dog)
                                                  1 Bed, 1 Bath
                                                  1 Bed, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  2 Beds, 2.5 Baths
                                                  3 Beds, 2.5 Baths
                                                  First month free!* Now offering furnished units- inquire within **Inquire within if you are eligible for our Preferred Employer Concession** *Conditions apply

                                                  Contact Property

                                                  Chestnut Hill Village

                                                  March 2024

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                                                  Baths

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                                                  Chestnut Hill Village is a 440 - 2,000 sq. ft. apartment in Philadelphia in zip code 19118. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,171 - $2,795. Nearby cities include Bala Cynwyd, Merion Station, Dresher, Narberth, and Camden.

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