Review History for anonymous

Crane Village Apartments


Review Author Icon

anonymous

Resident ā€¢ 2003 - 2006

2/11/2006

I have been here about 3 years and I always like it here but recently there are many problems that I have with the place. <br><br>I don't know what has been going on lately but there are never any parking spaces, they removed all of the mailboxes within the complex so now you have to take all outgoing mail to the post office, there hasn't been any water 2 times in the last month and they don't seem to care too much that we can't take showers, flush toilets, etc., maintenance comes into your apartment without notice, drive up into complex is absolutely horrible and has needed paved/potholes fixed for years, rent goes up every single year. <br><br>The only reason I stay here is because I love the location and I guess too lazy to try to find something else.
    Manager

    7/12/2010

    Crane Village Apartments
    Thank you for taking the time to post your review on Apartmentratings.com. Your feedback is appreciated.I am sorry to hear that your recent experience at Sandstone Creek has been negative. The issues you have described do not represent the level of service we are committed to providing and I would like to apologize for this, as well as address your concerns. Sandstone Creek has ample parking spaces and must have this based on city requirements, however if someone is parking in front of your door, I encourage you to let us know at leasing office and we will handle the situation. If you are unable to find a spot on a regular basis we do offer garage parking for an additional fee as an alternative. In regards to the sprinkler hitting your door, please let us know where that sprinkler is located so that I can have maintenance fix it immediately. I do have the sprinkler system being inspected for any problems and will be doing any necessary repairs. Our community was specifically designed and planned to have only one central waste compactor for all of our residents. This design was intended to allow ease of use and a close proximity to be within walking distance for all residentƂā€™s apartments. Waste management pick up is weekly and we also have maintenance on site on Saturday and Sunday to attend to the garbage removal. Occasionally, we will have residents that leave large items in or near the compactor; but we do our best to ensure that the area is free of excessive waste and remove it as quickly as possible. If you are still experiencing issues with your gate remote, please stop by the office or feel free to call me 913.402.8282 and I will get you another gate remote that we can test before you leave. The staff at Sandstone Creek is committed to providing you with excellent customer service and a comfortable and clean living environment. If you have any further issues, please feel free to call and/or visit us at the leasing office so that we may address your concerns immediately. Thank you, A. Wolf Community Manager www.sandstonecreekapts.com 913-402-8282

    Review 97 out of 136

    Share This Review

    Contact Property

    Crane Village Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review