Review History for anonymous

Mozart Management


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anonymous

Resident 2011 - 2014

4/8/2015

I have had a parade of horrors since moving into the Parklane 4 years ago...Let me start from the beginning. First, a week after I moved in, a piece of the building fell off and shattered my car's back window. I was parked in the outdoor lot. Mozart refused to reimburse me for any damage and said I was parking there at my own risk. I was paying to park in their outdoor lot on their premises, but a falling piece of building was a risk that I was supposedly to know of. Ok. Second, one night I woke up to water pouring out of the vents in my apartment. Mozart had to tear up drywall and clean the entire mess up because a pipe burst several floors above and was leaking into the apartments below. Ok. Another instance of Mozart's complete lack of care for maintenance of the Parklane surrounds the numerous power and water outages that have plagued the residents there. There have been two times when water was shut off for more than 24 hours. Only of those times, water was trucked in for residents who had to literally carry water by the bucket load to their apartments to wash dishes and flush toilets. The other time water was not trucked in. I had to go to Target to buy gallons of water so that I could flush my toilet. I had to leave my apartment and stay at my parents' house (outside of Pittsburgh) so that I could have running water, as Mozart had no idea when water would be restored. As for the power outages, try living in a place that has 24 floors when power is shutoff and you have to take the stairs...not fun. Probably my biggest issue with Mozart is the heating/cooling system. Mozart runs seasonal heat/air on a system from the 1960s that pumps hot and cold water to heat and cool the building. I lived above the 10th floor and let me tell you I never used the heat even when it was below freezing out. This is because all of the hot air from the lower floors rise up to the upper floors. When it is mid-fall and mid-spring it is Hell on earth. Any time the outside temps are above 60F my apartment routinely gets to be 80F. Mozart refuses to switch the heating over to air until they deem the temperatures are "sufficiently warm for a continuous amount of time." Basically, you are at their mercy. I have to use multiple industrial fans to survive spring/fall because it is so hot. I cannot sleep at night until they turn the air conditioning on. Their logic is completely flawed..they don't want the people living on the lower floors to be without heat if it gets cold...Can't they put layers on or use blankets if it is cold at night? The people living above the 10th floor cannot do anything to mitigate the heat. It is truly miserable. I would advise against anyone considering living in the Parklane. The building is over 50 years old and Mozart is using band-aids to patch glaring problems. The price of rent is not worth the plethora of issues I have had to deal with the last 4 years. They should be ashamed of how they treat their residents.

    Review 21 out of 221

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