The Highlands
2110 East 56th Avenue, Anchorage, AK 99507
907-770-6333  save favorite manager info
AVERAGE RATING
recommended by:
56%

overall rating:
3.8
3.8
3.81 Parking:
4.0
4.0 Maintenance:
3.6
3.62 Construction:
3.6
3.56 Noise:
3.5
3.5 Grounds:
4.1
4.12 Safety:
3.4
3.38 Office Staff:
< | >

Overpriced and indifferent staff

From: -Anonymous-
Date posted: 9/30/2003
Years at this apartment: 2002 - 2003
User Response is available. 1 response
 
Overpriced one bedroom apartment. Indifferent and somewhat arrogant staff. Zero tenant appreciation even after a full year and paying rent like clockwork. Move out inspection done by amateur trainees and geared to not return deposit no matter how immaculate the apartment is left in. After giving notice, the Community Director attempted showing my apartment while occupied. This prior to the 20-day limit in the lease agreement. Never once did thank us for being model tenants who always paid on or before time. Excessive deposit. The inspection includes running fingers around bath tub looking for one speck on dust to charge $50.00 to $75.00 to wash the tub. Beware (Rent increase every 6 to 9 months) odusyNYCcZ7yL3Bj5JtG

Recommended: NO
Overall Rating
3 out of 5
Parking:
5 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 1 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: froggie_nm Date: 07/12/2005
We didnt pay a security deposit (not one cent) and havent moved out yet. So I guess we'll see if we get a bill. Our rent also hasnt gone up one bit (and we just resigned our new lease) Got the best view available for our floorplan (we looked at all the other buildings) and are paying the least amount asked for of this floorplan. The people in the office are extremely nice to me and my husband (I have spent almost 30 minutes just talking to the people there on more than one occassion to have the time fly by because they are so pleasant.) We dont have any problems with noisy neighbors (just one who's dog pees everywhere and won't clean up the mess her dog leaves on the side walk and moose droppings every once in a while which gets cleaned up) The only problem i have is in the winter and the ice on the parking lot that wont let me walk from my apartment to my car, but this is Alaska and the ice is EVERYWHERE.
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