Brook Highland Place
#10,550 #32 #169

What is epIQ?

Brook Highland Place

1 Meadow Drive, Birmingham, AL 35242
(207 Reviews)
$949 - $1,449/mo
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Move-In Specials

March Madness Move-In Special EXTENDED: Move in by March 31st and receive $1,000 off first month's rent plus a discounted deposit based on your credit score! No...

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Floor Plans & Pricing

1 Bedroom

The Hartford

1 Bed, 1 Bath | 904 sq. ft.

$949 - $1,049

1 Available Unit

See Floor Plan Details

The Beaumont

1 Bed, 1 Bath | 904 sq. ft.

$949 - $1,049

1 Available Unit

See Floor Plan Details

2 Bedrooms

The Charleston

2 Beds, 1 Bath | 949 sq. ft.

$999 - $1,099

1 Available Unit

See Floor Plan Details

The Savannah

2 Beds, 2 Baths | 1,169 sq. ft.

$1,099 - $1,199

1 Available Unit

See Floor Plan Details

The Richmond

2 Beds, 2 Baths | 1,169 sq. ft.

$1,099 - $1,199

1 Available Unit

See Floor Plan Details

3 Bedrooms

The Tutwiler

3 Beds, 2 Baths | 1,403 sq. ft.

$1,249 - $1,349

1 Available Unit

See Floor Plan Details

The Montgomery Villa

3 Beds, 2 Baths | 1,403 sq. ft.

$1,349 - $1,449

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

D+

Review Ratings

Noise

2.7

Grounds

1.3

Safety

2.3

Office Staff

1.3

Maintenance

1.3

Neighborhood

2.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

C+

Average time to respond to reviews

31.33 days

View Community Timeline
View Community Timeline

Brook Highland Place Reviews

(205)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023

12/20/2023

Neglectful and Only do enough to get back

This apartment complex seems soooo beautiful right?! These apartments have more problems than a little bit. I and 3 of my neighbors slept everyday and night in a DANGEROUS fire hazard for 6 months. For Thanksgiving - a lot of our personal items that were… See More >
    Manager

    2/27/2024

    Brook Highland Place
    Please accept our sincere apologies for any inconvenience or distress you've experienced. We take your feedback seriously and will investigate the matter thoroughly. Our goal is to create a safe and comfortable living environment for all residents, and we're committed to addressing any issues promptly. Please email us at management@dasmenresidential.com with better contact information so that we can speak with you directly to help resolve any outstanding issues. Thank you for your feedback.
    Review Author Icon

    hillpj18121@gmail.com

    Resident 2023

    11/5/2023

    My nightmare at Brook Highland Place

    ?? IMPORTANT UPDATE ?? I feel compelled to share my recent experience with all of you, as it has been nothing short of a nightmare. My fiancée and I stumbled upon this place online, and it seemed like a dream come true. After retiring from… See More >
      Manager

      11/9/2023

      Brook Highland Place
      Hello, we are saddened to hear about your negative experience at our property. Please reach out to us directly with any concerns you have and we will assist you as soon as we can!
      Review Author Icon

      anonymous

      Resident 2015 - 2023

      9/11/2023

      I'll try this 1 more time 1st the office staff and managers are very friendly and nice I think they really want to do whatever they can do to be helpful but I believe their hands are tied I think they've got to get permission… See More >
        Manager

        10/2/2023

        Brook Highland Place
        Thank you for taking the time to share your feedback about your experience at our property. We sincerely apologize for any inconveniences and concerns you've raised during your stay. Your comments are valuable to us, and we appreciate your honesty in highlighting areas that need improvement. We understand your frustration with maintenance issues and the communication you've encountered. We take these matters seriously and will address them with our team to ensure a more responsive and efficient resolution process in the future. Additionally, we will review our pest control services to provide a better experience for our residents. We appreciate your suggestion to speak with other residents, and we will take this into consideration as we work to enhance our community. We want all our residents to feel comfortable and satisfied with their living environment. If you have any further concerns or questions, please don't hesitate to reach out to our office. We are committed to making improvements and ensuring a better living experience for our residents.
        Review Author Icon

        anonymous

        Resident 2022

        10/7/2022

        New Tenant

        I am new to Brook Highland Place apartments so my review can be taking as a grain of salt. As I was moving in I ran into a tenant who was moving out. She was frustrated with the maintenance issues and the unkempt properly. She… See More >
          Manager

          10/12/2022

          Brook Highland Place
          Thank you so much for taking the time to leave us a review!
          Review Author Icon

          anonymous

          prospectiveVisited 2022

          10/4/2022

          Mice problem!! Avoid until resolved

          Future tenants beware!! There is a mice infestation in several of these apartments. My children’s mother lives here with our three children and management has doing nothing to immediately address or resolve the mice problem. Multiple complaints have been made, maintenance request sent, and at… See More >
            Manager

            10/7/2022

            Brook Highland Place
            Hi, Good news! We are now under new management! DASMEN Residential would like to thank you for being a valued resident within our community, and we hope to improve your living experience.
            Review Author Icon

            anonymous

            Resident 2020 - 2022

            8/29/2022

            Save your money

            Not worth $1,587. Would not recommend that anyone stay here. The property is absolutely filthy. Breezeways filled with trash and debris. Paid for valet trash for a year and had to bring my own trash to an overfilled compactor. Maintenance never shows up even in… See More >
              Manager

              9/1/2022

              Brook Highland Place
              Hi, Good news! We are now under new management! DASMEN Residential would like to thank you for being a valued resident within our community, and we hope to improve your living experience.
              Review Author Icon

              anonymous

              Resident 2019 - 2022

              8/17/2022

              Rental not Worth here

              Extremely rude people working in Office. Tell you to buy rental insurance, but quietly add $14 to your account every month. Roof damages and never bother to repair. No customer service or politeness toward your renters.

                Manager

                8/24/2022

                Brook Highland Place
                Hi, Good news! We are now under new management! DASMEN Residential would like to thank you for being a valued resident within our community, and we hope to improve your living experience.
                Review Author Icon

                anonymous

                Resident 2020 - 2021

                6/21/2021

                Very quiet and cozy neighborhood the staff at Brook Highland are amazing and very understandable and helpful.. the maintenance team is amazing and also informative.. great place to live if your looking for coziness

                  Manager

                  6/15/2022

                  Brook Highland Place
                  We appreciate you as a resident! Let us know if you need anything.
                  Review Author Icon

                  Sarahkelley1717

                  Resident 2020 - 2021

                  2/3/2021

                  DO NOT MOVE HERE!!!! My family moved here after our house fire. The very first day I noticed when I turned the stove on it would smoke and catch fire. Maintenance did NOTHING. We had to buy our own stove bcuz they surely wouldn’t tend… See More >
                    Manager

                    6/13/2022

                    Brook Highland Place
                    Hi, Good news! We are now under new management! DASMEN Residential would like to thank you for being a valued resident within our community, and we hope to improve your living experience.
                    Review Author Icon

                    Happystay51

                    Resident 2018 - 2019

                    7/8/2019

                    My wife and I was planning on leaving Brook Highland Place, since Victoria Busby came aboard. She showed us that she was concerned with the problems and issues we was having before she came, and asked us to give her a chance and we did… See More >
                      Manager

                      6/15/2022

                      Brook Highland Place
                      Thank you so much for taking the time to review our community! We are very pleased to hear that you have had a great experience here. As always, please let us know if there’s anything we can do to assist you.
                      Review Author Icon

                      anonymous

                      Resident 2019

                      7/4/2019

                      Where to start, DO NOT MOVE IN HERE! We've had employees steal from us ( video proof), trash is no longer being picked up, pest control has quit/stopped, our bathroom is flooding and we're being asked to pay for a new toilet. I've put in… See More >
                        Manager

                        6/15/2022

                        Brook Highland Place
                        Thank you for your review. We appreciate constructive reviews such as yours so we may improve in the future now that the property is under DASMEN Residential management.
                        Review Author Icon

                        anonymous

                        Resident 2018 - 2019

                        6/4/2019

                        Don't move here under any circumstances, their staff is the worst customer service, their owners can't be reached, they say they will do things and never do. From the top to the bottom, this place is like section 8 housing, I would never recommend anyone… See More >
                          Manager

                          6/15/2022

                          Brook Highland Place
                          Thank you for your review. We appreciate constructive reviews such as yours so we may improve in the future now that the property is under DASMEN Residential management.
                          Review Author Icon

                          anonymous

                          Resident 2019

                          1/21/2019

                          Update.. So one of my vehicles has a handicap decal for it. Mind you one that I hang every night and have hung every night for the almost three years that I lived here. So apparently last night the decal fell and I had to… See More >
                            Manager

                            6/15/2022

                            Brook Highland Place
                            Thank you for your review. We appreciate constructive reviews such as yours so we may improve in the future now that the property is under DASMEN Residential management.
                            Review Author Icon

                            anonymous

                            Resident 2017 - 2018

                            1/14/2019

                            I wouldn't advise my worst enemy to live at Brook Highland Place apartments. I had THE WORST experience while living there. My apartment was infested with roaches more than once and never fixed despite the complex telling me it was fixed, the staff was extremely… See More >
                              Manager

                              6/15/2022

                              Brook Highland Place
                              Hi, Good news! We are now under new management! DASMEN Residential would like to thank you for being a valued resident within our community, and we hope to improve your living experience.
                              Review Author Icon

                              anonymous

                              Resident 2018

                              11/15/2018

                              --------- apartments I've ever lived in. Buying out of my lease as soon as I can. Maintainence is horrible, staff is rude, water is shut off every other week. DO NOT LIVE HERE if you want to keep your job because you'll have to call… See More >
                                Manager

                                6/15/2022

                                Brook Highland Place
                                Thank you for your review. We appreciate constructive reviews such as yours so we may improve in the future now that the property is under DASMEN Residential management.
                                Review Author Icon

                                anonymous

                                Resident 2018

                                7/30/2018

                                I am very pleased with my experience the staff was very friendly and showed good professionalism also everything was clean and organized. The staff was very eager to help and show me around the place. I would recommend my friends and family it is exclent… See More >
                                  Manager

                                  6/15/2022

                                  Brook Highland Place
                                  We appreciate you as a resident! Let us know if you need anything.
                                  Review Author Icon

                                  IPayEarly

                                  Resident 2017 - 2018

                                  3/12/2018

                                  Great place to live if you address all issues before move in. Beautiful property and community but maintenance issues go widely ignored. Paying early or on time means nothing to these people you are not a priority after move I until rent is late.

                                    Manager

                                    6/15/2022

                                    Brook Highland Place
                                    Good news! This Property is now under new management! Thank you for making us aware of these issues. We will investigate accordingly.
                                    Review Author Icon

                                    Graham298

                                    Resident 2016 - 2017

                                    6/28/2017

                                    Good evening. My name is --------------- a previous resident of brookhighland place apt#---- on parkside. I left the apartment march 2017 and have been given the run around every since. We were originally told our 100$ deposit was used towards our last water bill… See More >
                                      Manager

                                      6/15/2022

                                      Brook Highland Place
                                      Thank you for your review. We appreciate constructive reviews such as yours so we may improve in the future now that the property is under DASMEN Residential management.
                                      Review Author Icon

                                      topnotch747@aim.com

                                      Resident 2009 - 2017

                                      3/14/2017

                                      Brook Highland has come a long way in a short time! We have new management, new mailboxes, a new fountain in the lake, new swings by the lake for the big kids (adults) where you can lay back and relax and just enjoy the… See More >
                                        Manager

                                        6/15/2022

                                        Brook Highland Place
                                        Thank you so much for taking the time to review our community! We are very pleased to hear that you have had a great experience here. As always, please let us know if there’s anything we can do to assist you.
                                        Review Author Icon

                                        anonymous

                                        Resident 2014 - 2016

                                        9/2/2016

                                        Brook Highland is a wonderful place to live. We have had nothing but wonderful experiences. Management is great and all maintenance issues were taken care of within 24 hours. The people in the office are awesome and always gets things done. I have a 3… See More >
                                          Manager

                                          6/15/2022

                                          Brook Highland Place
                                          We appreciate you as a resident! Let us know if you need anything.
                                          Review Author Icon

                                          JudyWest

                                          Resident 2015 - 2016

                                          6/10/2016

                                          I have enjoyed living here. It's quiet! The only problem I had was the attitude of the previous manager who thankfully left when the new owners came in a couple of months ago.… See More >
                                            Manager

                                            6/15/2022

                                            Brook Highland Place
                                            Thank you so much for taking the time to review our community! We are very pleased to hear that you have had a great experience here. As always, please let us know if there’s anything we can do to assist you.
                                            Review Author Icon

                                            anonymous

                                            Resident 2011 - 2016

                                            3/11/2016

                                            I would never recommend this place to anyone. The office staff is horrible and anytime I've gone into the office, there are new people. I have many complaints about this place: 1.) We pay for a trash pick-up service monthly. About a month ago everyone's (around… See More >
                                              Manager

                                              6/15/2022

                                              Brook Highland Place
                                              Good news! We are now under new management! DASMEN Residential would like to thank you for being a valued resident within our community, and we hope to improve your living experience.
                                              Review Author Icon

                                              Resident 213312

                                              Verified Resident 2015 - 2016

                                              1/25/2016

                                              Brook Highland had been a wonderful place to live. We have had nothing but wonderful experiences. Management has been great and any maintenance issues were taken care of within 24 hours. Ms. Sandy is awesome and always gets things done. I do have a 3… See More >
                                                Manager

                                                6/15/2022

                                                Brook Highland Place
                                                Thank you so much for taking the time to review our community! We are very pleased to hear that you have had a great experience here. As always, please let us know if there’s anything we can do to assist you.
                                                Review Author Icon

                                                Resident 204292

                                                Verified Resident 2015

                                                12/11/2015

                                                The staff is great and very welcoming. The maintenance team is also great. The staff and maintenance team have a quick response time. The neighbors are also very welcoming and kind. It's quiet and I'm not disturbed. I'm close to everything here. This is a… See More >
                                                  Manager

                                                  12/18/2015

                                                  Brook Highland Place
                                                  Hello Resident, Thanks for the review and feedback! We are happy that your maintenance requests have been resolved in a timely manner. Please let us know if there is anything we can do for you. Best, Community Manager
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2015

                                                  10/1/2015

                                                  The apartment is very spacey but there are roaches and I am clean. No one EVER answered the phones upon me moving in. I planned my arrival with an agent and when I got here it took 3-4 hours to get my paperwork together and… See More >
                                                    Manager

                                                    10/5/2015

                                                    Brook Highland Place
                                                    Hello Anonymous, Hello Resident, We appreciate your feedback, I apologize for confusion when getting your lease together. Please call or stop by the office, I'd love to address any outstanding concerns you may have. Best Regards, Community Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Ample Open Parking Available
                                                    • Guest Parking
                                                    • Parking
                                                    • Reserved Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $200. Rent: $25. Restrictions: Two Pet Maximum No Size Restrictions. Pet Limit: 2. Comments: Pet Fee for 1 Pet: $200 Pet Fee for 2 Pets: $350
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $200. Rent: $25. Restrictions: Two Pet Maximum No Size Restrictions. Pet Limit: 2. Comments: Pet Fee for 1 Pet: $200 Pet Fee for 2 Pets: $350
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner and Heat
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Cable and Internet Ready
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Door Attendant
                                                    • Fishing Lake
                                                    • Fitness Center
                                                    • Fully-equipped Kitchen
                                                    • High-Speed Internet
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Premier Relocation Program
                                                    • Premium Upgraded Units Available
                                                    • Private Balcony or Patio with Storage
                                                    • Professional Management
                                                    • Resort Style Swimming Pool
                                                    • Tennis Court
                                                    • Valet Trash Service
                                                    • Vaulted Ceilings
                                                    • Walk In Closets
                                                    • Walking Trails
                                                    • Wheelchair Accessible
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Picture yourself in a beautiful apartment on a lovely private lake and opportunely, just a short drive from the city of Birmingham. Our stunning residential community features exceptional service and a peaceful setting for you and your family. Relax on your very own private patio or balcony or maybe even take a dip at one of our two sparkling pools. Brook Highland Place is also close to great shopping, diverse entertainment, public parks and convenient transportation making it the home you ve always dreamed of.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Dasmen Residential

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 207 number of votes by renters, Brook Highland Place is currently rated 2.9 out of 5 stars.
                                                    Brook Highland Place is rated 1.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Brook Highland Place is rated 1.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Brook Highland Place is rated 2.7/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Brook Highland Place is rated 2.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Brook Highland Place is rated 2.3/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Brook Highland Place is rated 1.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 31.33 days to their community reviews in the past year.
                                                    Dasmen Residential
                                                    Dogs Allowed
                                                    Fee: $200
                                                    Rent: $25
                                                    Restrictions: Two Pet Maximum No Size Restrictions
                                                    Pet Limit: 2
                                                    Comments: Pet Fee for 1 Pet: $200 Pet Fee for 2 Pets: $350
                                                    Cats Allowed
                                                    Fee: $200
                                                    Rent: $25
                                                    Restrictions: Two Pet Maximum No Size Restrictions
                                                    Pet Limit: 2
                                                    Comments: Pet Fee for 1 Pet: $200 Pet Fee for 2 Pets: $350
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    March Madness Move-In Special EXTENDED: Move in by March 31st and receive $1,000 off first month's rent plus a discounted deposit based on your credit score! No Score = $500 deposit, 401-599 = $500 deposit, 600+ = $250 deposit. Ready to start building your credit? Apply today, and we will report your on-time payments to the credit bureaus, helping you increase your credit score for free! Contact a leasing agent today to take advantage of this special and start building your credit!

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Brook Highland Place is a 904 - 1,403 sq. ft. apartment in Birmingham in zip code 35242. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $949 - $1,449. Nearby cities include Mountain Brook, Moutain Brook, Irondale, Homewood, and Fultondale.

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