Cameron at the Summit
150 Summit Place, Birmingham, AL 35243
888-375-7185 ext 9994  WEBSITE save favorite
AVERAGE RATING
recommended by:
43%

overall rating:
2.8
3.3
3.27 Parking:
3.0
2.98 Maintenance:
2.8
2.79 Construction:
2.9
2.89 Noise:
3.3
3.35 Grounds:
3.1
3.13 Safety:
2.5
2.5 Office Staff:
< | >

Office Staff A Definite Downfall

From: -Anonymous-
Date posted: 5/11/2006
Years at this apartment: 2005 - 2006
 
I have lived at Cameron for 7 months now. By far, the biggest disappointment is in the management and office staff. On the outside, it looks like a wonderful place to live, but internally, there is a complete lack of respect and disregard for those who pay a lot of money to live here. Isn't it their job to assist tenants' For example, after a month of unreturned phone calls to the manager and several visits to the office in regards to a lease logistics, the staff refused to acknowledge they had made a mistake--several, in fact--and handled the situation in an unprofessional, downright rude manner. The manager all but called me liar. Your 2B/2BA shouldn't come complete with extra hassles and headaches. Expect a sizable rent increase with every lease renewal and don??t ever expect to be acknowledged and greeted when you walk through the door. The upside: good maintenance team (Jim and his guys are absolutely awesome). The downside: rude, incompetent office staff and manager

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
5 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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