Colonial Grand at Mountain Brook
AVERAGE RATING
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Don't rent here!!
From: -Anonymous-Date posted: 9/26/2008
Years at this apartment: 2006 - 2008
I am moving out after 2 years. The maintenance is big problem and there is no customer service. I have given them 3 chances to do the right thing with 3 major problems. Everytime they have told me that I will just have to deal with it. When maintenance finishes working on something, you will have to spend the evening cleaning up behind them. For instance, my neighbor and I don't smoke, but we are constantly cleaning up cigarette butts from our hall way. The last problem was the flooding of my apartment through the foundation. I was told that they couldn't find the problem. They never gave a solution. Now my apartment smells like mold and I am leaving. They have tried to stick me with extra charges in the past, and told me that I will just have to pay it. It is a constant battle and I have finally gotten tired of fighting.
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