Colonial Village at Rocky Ridge
3741 Chestnut Ridge Lane, Birmingham, AL 35216
205-988-5887  WEBSITE save favorite
AVERAGE RATING
recommended by:
28%

overall rating:
2.9
3.2
3.25 Parking:
3.1
3.06 Maintenance:
2.9
2.86 Construction:
3.1
3.11 Noise:
3.2
3.25 Grounds:
3.2
3.19 Safety:
3.0
3.03 Office Staff:
< | >

DO NOT RENT THESE APARTMENTS

From: -Anonymous-
Date posted: 6/15/2007
Years at this apartment: 2004 - 2006
 
I would not recommend anyone move to these apartments. The office staff was difficult and unfriendly to say the least; that was when you could actually find them in the office. I went to the office on several different occasions in a two-day period and no one was ever there. You would think a company this large could afford to staff their offices. Upon moving out of the apartment my husband and I left our new address and phone number in case there were any issues. Instead of contacting us Colonial Properties simply turned over cleaning fees to a credit agency without contacting us to give us an opportunity to address or correct the issue. I do not feel their business practices meet those which most of us expect when dealing with a large company. I did not feel safe in the apartment and definitely wouldn t recommend anyone with children live there.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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