I've been staying at the Madison for over a year now. I've never had any major problems with my apartment. After moving in, there were a few areas that needed to be re-painted. I notified the office (who has simply the best staff I've every come across hands down!!) and they had the painters come out and re-paint the areas the had cracks. The maintenance staff are also extremely nice and very prompt if you should have to request maintenance. Of course all apartments are going to have minor annoyances like bugs, children playing, a bad neighbor here and there, etc. The bottom line is that for the price, The Madison at Shoal Run is an awesome place to stay, and the new Manager Kim is doing a great job as far as turning things around to make the complex an even better place to live! I highly recommend it!

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