Hampton Falls
1000 Hampton Fall Boulevard, Brownsboro, AL 35741
256-514-0004  save favorite manager info
AVERAGE RATING
recommended by:
50%

overall rating:
3.7
3.2
3.17 Parking:
3.0
3.0 Maintenance:
2.5
2.5 Construction:
3.2
3.17 Noise:
3.7
3.67 Grounds:
3.5
3.5 Safety:
3.7
3.67 Office Staff:
< | >

The rent is too high, and they will cheat you out of your deposit.

From: -Anonymous-
Date posted: 2/5/2008
Years at this apartment: 2006 - 2008
 
Living alone, I didn't make much of a mess. I also cleaned regularly. When I moved out, they gave me a cleaning list to go by. I made sure everything on the list was completed as they requested. The apartment was cleaner than when I moved in.

The day of the final walk-through, I was met by two maintenance guys and the cleaning lady. The maintenance manager said, "looks pretty good, I guess." What'! The place was spotless. He proceeded to tell me that I would have to pay $50 for a carpet cleaning to remove stains that were on the carpet before I moved in. (Oh, and let's not forget the $5 per nail hole in the wall they charge you for! They have a list of ridiculous charges for normal wear-and-tear issues.)

I know people that lived there, who moved out and left the place unclean, carpet trashed and no final walk-through. Those people were refunded there deposits in full.

I got a few different stories - lies if you will - for the reasoning of the $50 carpet cleaning charge. It went from the stains, to indentions from furniture, to discoloration from the sun where the furniture sat. They couldn't keep there story straight.

Did I get my deposit back in full, NO! I received a check for $50 less than I should have. I will probably never get back that $50 from them, but I do wonder how many other people they've gotten money out of.

$725 rent for a one bedroom apartment and they can't buy new carpet and putty for nail holes. Not sure they need to be in the property management business.

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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