The Park at Hoover
#16,235 #8 #219

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The Park at Hoover

2135 Centennial Drive, Hoover, AL 35216
(247 Reviews)
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Floor Plans & Pricing

Studio

Aster

Studio, 1 Bath | 520 sq. ft.

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Acacia

Studio, 1 Bath | 390 sq. ft.

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1 Bedroom

Azalea

1 Bed, 1 Bath | 720 sq. ft.

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Gardenia

1 Bed, 1.5 Baths | 1,180 sq. ft.

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Empress

1 Bed, 1.5 Baths | 1,075 sq. ft.

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Gladiola

1 Bed, 2 Baths | 1,313 sq. ft.

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Begonia

1 Bed, 1 Bath | 780 sq. ft.

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2 Bedrooms

Juniper

2 Beds, 2 Baths | 1,360 sq. ft.

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Peony

2 Beds, 2 Baths | 1,520 sq. ft.

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Hydrangea

2 Beds, 2 Baths | 1,100 sq. ft.

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Hibiscus

2 Beds, 1 Bath | 1,075 sq. ft.

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Jasmine

2 Beds, 2 Baths | 1,315 sq. ft.

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Iris

2 Beds, 2 Baths | 1,190 sq. ft.

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Lilly

2 Beds, 2 Baths | 1,435 sq. ft.

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3 Bedrooms

Rose

3 Beds, 2 Baths | 1,520 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

1.9

Grounds

1.2

Safety

1.6

Office Staff

1.2

Maintenance

1.1

Neighborhood

2.8

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

9

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Park at Hoover Reviews

(245)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2009 - 2024

3/6/2024

Do NOT RENT HERE

I have had no AC in awhile and they keep telling me they will be out to fix it and no one comes. It's 80+ degrees indoors and it's not livable conditions. Can not even use the dryer no oven. Because of it being soā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2023 - 2024

    1/25/2024

    Never been somewhere worse

    The water has been out for going on 4 days now. Meaning no toilet, sink, bath, laundry, ext. All they have for this massive inconvenience for both lifestyle and sanitation needs is alittle bottled water and their thanks for our patience. Cause we know rentā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2021 - 2024

    1/24/2024

    GO. SOMEWHERE. ELSE.

    Do not move here if you value things like running water. Our water is constantly off. Communication is poor, maintenance is poor. In my 2 years here, Iā€™ve dealt with no heat, no A/C and most of all. NO WATER! This is not a properlyā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2021 - 2023

      12/16/2023

      Don't live here they will steal your money

      Not once but 4 times I have paid my bills on time every month and they have consistently turned off my power because they have not paid their bill, They also will not return my security deposit despite the fact that it's been over 90ā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2023

        12/11/2023

        No mail for you

        I moved into this apartment complex back in late April and in June I stopped receiving mail. After contacting the USPS several times they said they will not deliver mail to damaged mailboxes. I contacted the leasing office and they said it's not their problemā€¦Ā See More >
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        bmmm1983@gmail.com

        Resident ā€¢ 2022 - 2023

        11/3/2023

        The worst nightmare!

        Horrible place, the don't do anything, ac broken, leaks, trash, rats, neighbors that let there dogs on inside their houses and it leaks disgusting. You call and call and nothing. But they are really quick to collect rent moneyā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2022 - 2023

          8/1/2023

          The worst people you could ever rent from

          They do nothing! I pay for my apartment to be sprayed every month and no matter how many times I request, no one sprays. Ac broken? They wonā€™t fix it. Garbage disposal broke? They pretend that you never mentioned it. You can put in allā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2021 - 2023

            7/18/2023

            ------

            This place is a dump and the people that run it are trash. They will lie to you and tell you that they will fix problem and never do. This is by far the worst place that anyone could ever rent from. You are betterā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2021 - 2023

              6/29/2023

              The hotel 6 of apartments

              I've lived in these apartments for 2 years fist year was fine ( that was under different management) the second year has been absolute hell I have gone days without power with no explanation, a week without AC ( and was told to deal evenā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2021 - 2022

                10/11/2022

                Steer clear

                The fact that 5 people have either been murdered committed suicide due to eviction, or left in an apartment to rot for five months Iā€™d have to say no to this place. Oh and the swat team is constantly here. The girl upstairs was kidnapped,ā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2019 - 2022

                  7/31/2022

                  RUN!!!!!! DO NOT STAY HERE!!!!!!

                  3 years living here and since the ā€œnewā€ company Westside Capital acquired this property has gone to h***. We have had a major water leak for over a month, no one can seem to fix it despite numerous calls messages and in person office visits!ā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2021 - 2022

                    6/10/2022

                    The absolute worst place ever

                    I do not recommend no one move to this complex. When I first moved in I had no ac for 3 weeks! Finally after allegedly fixing that my heat would not cut off I literally had to cut the breaker. Here is is summer againā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2021 - 2022

                      6/10/2022

                      No Air conditioning day 4

                      I hate this place , been given the run around for 4 days now, itā€™s too hot for this!! They donā€™t care as long as the rent is paid! Donā€™t move here RUN!! The new owners is not keep this place up tonparā€¦Ā See More >
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                        Maddie_C649

                        Resident ā€¢ 2021 - 2022

                        2/11/2022

                        Maintenance shuts water off multiple times per week. In the time Iā€™ve lived here the water has been off 27 times. Maintenance ignored our complaints off a gas leak, and their is trash all over the place that never gets cleaned. You also pay forā€¦Ā See More >
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                          Jasmine_K717

                          Resident ā€¢ 2019 - 2022

                          2/8/2022

                          The reviews have to be inflated because this complex deserves a solid F overall. Do not move in here. Low quality apartments masked by my paint jobs and smiles. I have had so many maintenance issues I canā€™t even count. Lack of assistance and urgencyā€¦Ā See More >
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                            alexiscowart97@gmail.com

                            Resident ā€¢ 2021 - 2022

                            1/28/2022

                            HORRIBLE IM JUST WAITING FOR THE LEASE TO BE UP SO I CAN LEAVE. I WOULD NEVER RECOMMEND STAYING HERE DO NOT MOVE HERE. STAFF AND MAINTENANCE SUCK AND WE NEVER HAVE WATER. THE WALLS ARE VERY THINā€¦ā€¦ā€¦ā€¦..ā€¦Ā See More >

                              Updated Review

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                              anonymous

                              Resident ā€¢ 2018 - 2021

                              12/19/2021

                              Iā€™ve been with out heat and air for two days. I called the office @ 12 noon on Friday 12/ 17/21. Spoke with Stacey who said she was radioing maintenance. Four thirty hits no one has shown up. My thermostat is out and itā€™s nowā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2021

                                12/7/2021

                                Don't live here!! THEY ALL LIE!! and they do it to your face. They start by telling you there is new management and owner, and go on to say they are doing all this work on the place. When you look at the model apartmentā€¦Ā See More >
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                                  amb.janae1@yahoo.com

                                  Resident ā€¢ 2021

                                  8/3/2021

                                  The staff here is RACIST! I stood And waited 20 minutes to pay my rent with someone (mind you I waited because I wanted to talk about my apartment issues) and a white guy comes in and the first staff member to come out andā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2020 - 2021

                                    7/26/2021

                                    DO NOT LIVE HERE!!!! I went weeks during the winter time without heat in my apartment. I put in several maintenance requests and calls to the leasing office. Every time it was we going to send someone over shortly. Nobody ever came for days. Atā€¦Ā See More >
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                                      martishuler123@gmail.com

                                      Resident ā€¢ 2020 - 2021

                                      7/16/2021

                                      I HAVE BEEN HAVING PROBLEMS WITH THE A/C SINCE THE FIRST OF JUNE. THEY SAYS ITS DUE TO ANTS GETTING IN MY UNIT. I PAY MONTHLY FOR PEST CONTROL AND HAVE SEEN NO ONE COME OUT IN MONTHS. IT IS CURRENTLY 80 DEGREES INSIDE MYā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2015 - 2021

                                        3/26/2021

                                        Whenever I have a maintenance issue, maintenance department is really good at responding and resolving the issues at hand. I would like to thank Michael for all of his help on today and the apartment management is great all together. Thank you.

                                          Review Author Icon

                                          May0515

                                          Resident ā€¢ 2020 - 2021

                                          2/24/2021

                                          I have a ā€œrenovatedā€ apartment that I was first in afterward cabinet handles werenā€™t fixed; washer and dryer closet door keeps falling, roof is leaking in my apartment so mold will be the next issue and Iā€™m on very bottom; spiders! No one EVER RESPONDS!ā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2019 - 2021

                                            2/13/2021

                                            DO NOT MOVE IN HERE!!! This place is extremely deplorable, 1. Roaches are part of the family in our daily lives, we are infested!!! 2. I have called them more than 10 times because of my stove producing sparks in the middle of my cooking,ā€¦Ā See More >
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                                              Jeremy_B495

                                              Resident ā€¢ 2019 - 2021

                                              1/3/2021

                                              This place is okay if you do not have any major issues to report to them. Lite fixes here and there, and they're all over it. Anything of great concern, they will do their best to ignore your concerns. In September of 2019, there wasā€¦Ā See More >

                                                Features & Amenities

                                                Laundry
                                                • Laundry On-Site
                                                • Washer/Dryer Connections
                                                Other
                                                • 24-Hour Emergency Maintenance
                                                • 24-Hour Management Availability
                                                • Additional Storage
                                                • Air Conditioner
                                                • BBQ and Picnic Area
                                                • Balcony or Patio
                                                • Balcony or Patio with Additional Storage
                                                • Black Appliances
                                                • Breakfast Bar
                                                • Built-in Bookcases
                                                • Business Center
                                                • Clubhouse
                                                • Credit Card Payments Accepted
                                                • Crown Molding
                                                • Cyber Cafe with Coffee Bar
                                                • DishWasher
                                                • Faux Wood Floors
                                                • Fireplace
                                                • Fitness Center
                                                • Garbage Disposal
                                                • Granite Countertops
                                                • Ground Floor Entry
                                                • Kitchen Pantries
                                                • Night Patrol
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Onsite Security Patrol Service
                                                • Playground
                                                • Pool
                                                • Premium Flooring
                                                • Premium Light Fixtures
                                                • Quality Landscaping
                                                • Refrigerator with Ice Makers
                                                • Renovated
                                                • Resident Social Activities
                                                • Roommate Floor Plans
                                                • Short Term Lease Available
                                                • Shower
                                                • Some Utilities Included in Rent
                                                • Spacious Bedrooms
                                                • Spacious Floor Plans
                                                • Sports Court
                                                • Tennis Court
                                                • Vaulted Ceilings
                                                • Volleyball Court
                                                • Walk In Closets
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                                                Leasing

                                                Come experience the way of life at The Park at Hoover. Centrally located on Centennial Drive, The Park at Hoover is a quick drive to Galleria Mall, Patton Creek Shopping Center, movie theaters, and fine dining. The Park at Hoover offers 15 unique floor plans to best suite your needs. Your spacious and elegantly appointed home will have granite inspired counter tops, full size washer and dryer connections, fireplaces, vaulted ceilings, large closet spaces, linen closets and more. Enjoy all the comfort the clubhouse has to offer, where you can utilize the Wi-Fi cafe, relax in style or you can take advantage of the Fitness and spa, play a game of pool, or take a swim in one of the four sparkling pools. Your new home awaits!
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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q:Ā What is security like?

                                                Frequently Asked

                                                Based on 247 number of votes by renters, The Park at Hoover is currently rated 2.2 out of 5 stars.
                                                The Park at Hoover is rated 1.2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                The Park at Hoover is rated 1.1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                The Park at Hoover is rated 1.9/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                The Park at Hoover is rated 1.6/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                The Park at Hoover is rated 2.8/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                The Park at Hoover is rated 1.2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                No pet policy available
                                                1 Bed, 1 Bath
                                                1 Bed, 1.5 Baths
                                                1 Bed, 2 Baths
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths
                                                Studio, 1 Bath

                                                Check Availability

                                                The Park at Hoover

                                                March 2024

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                                                The Park at Hoover is a 390 - 1,520 sq. ft. apartment in Hoover in zip code 35216. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Vestavia Hills, Pelham, Homewood, Moutain Brook, and Mountain Brook.

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