I was recently looking for an apartment in the Hoover/Birmingham area for 3-5 months. I went to Ridge Crossings to see an apartment during their stated business hours (the hours say they are open until 5:30). I arrived at 4:45 to see an apartment, and was told that they stopped showing apartments at 4:30. I explained that I needed to make an immediate decision, as I was starting a job that week - and asked if they could possibly show me an apartment, even though it was a few minutes past 4:30. Despite my being polite and courteous in my request, they woman in the office refused to show me anything. I decided that if that was how they treated potential tenants, I probably would not be able to get ANY service after becoming a tenant. Many other leasing offices were much nicer to deal with!

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