The Cliffs at Rocky Ridge formerly Wisteria Park
990 Wisteria Place, Hoover, AL 35216
205-978-8904  save favorite
AVERAGE RATING
recommended by:
19%

overall rating:
1.8
2.4
2.44 Parking:
1.8
1.83 Maintenance:
2.2
2.17 Construction:
2.2
2.25 Noise:
2.1
2.14 Grounds:
2.4
2.42 Safety:
2.2
2.25 Office Staff:
< | >

Never move here!!!!!

From: Britt55
Date posted: 12/27/2008
Years at this apartment: 2008 - 2008
 
OMG, we had a similar problem with this apartment complex. We received the month of August free and didn't start paying until the month of September. Everybody paid, but they just all of a sudden didn't have any records for 2 of the money orders, even though one of my roommates had her receipt. When the month of October came, only one of my roommates was late on her rent and we got a letter saying if that if we didn't pay over 2000 dollars in a weeks time that they would start the eviction process. The staff is so dumb or they like to play dumb because they told us they didn't even know how our names got in the stack of papers. Yeah Right!!! So once I did all of the calculations, even with lawyers fees, we did not owe anywhere near 2000 dollars. We hadn't even stayed there that long to even get close to that amount. Oh yeah, anybody thinking about staying here don't because they show you a beautiful model home and move you into ----!! When we first moved in the carpet was still wet, it was missing cushioning under a portion of the floor, and we had spiders and roaches in the bathtub and under the cabinets. When we pointed them out the lady told us that we could clean it up ourselves. A word of advice, view the apartment you're staying in before you sign the lease. Also it's not in the lease, nor do they mention it to you, but the water bill is not measured on how much you use. They add up all the meters at the end of the month and then they split it amongst how many residents there are in the aparment complex. SO an average water bill is 100 . Whatever you do never move into this apartment complex. There are way nicer Engel communities you can live in. Also, we had a leak for the whole time we lived there, even though we complained on numerous occasions and they came out. It got so bad where my bath tub almost filled up when we first moved in because the bathtub wouldn't drain and the leak was so damn bad. Also, from time to time the lights would go out in the entryway so you would have to walk to your apartment at in night in complete darkness. I am not angry with this community because you live and you learn, but I just want to inform the next interested resident before they go through what we went through and have their credit messed up. The only good things I can say about this apartment complex is the apartments are the most spacious apartments I have ever been in. Also, the laundry facillity is kept up and washing and drying is really cheap.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Family Room Ideas for High-Tech Living - Dec 07
   How Do I Keep My Neighbor from Leeching My Wireless Connection? - Dec 07
   Apartment Entertaining: Holiday Party Planning - Dec 07
   3 Features a Starter Home Should Have - Dec 07
   Green Bathroom Ideas that Balance Style with Sustainability - Dec 07
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: The Cliffs at Rocky Ridge (formerly Wisteria Park)
          Hoover apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif