The Huntley
100 Huntley Parkway, Pelham, AL 35124
205-621-7062  save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.5
2.6
2.62 Parking:
2.4
2.44 Maintenance:
2.3
2.26 Construction:
2.6
2.62 Noise:
3.0
2.95 Grounds:
3.0
3.03 Safety:
2.5
2.51 Office Staff:
< | >

Management Company that really cares about tenants not just collecting money!!!

From: -Anonymous-
Date posted: 3/7/2007
Years at this apartment: 2007 - 2007
User Response is available. 2 responses
 
I have lived here from day one and the staff is wonderful!!! I have been reading other comments, and I do not know why anyone would blame construction issues on a management company. Anytime I have had a problem, the staff (Susan / Betty) has been more than helpful. Susan has been manager since day one, often times doing everything by herself, never complaining, always trying to be there for her tenants. I know they do not pay her near enough.

Recommended: YES
Overall Rating
5 out of 5
Parking:
5 of 5
Maintenance:
4 of 5
Construction: 4 of 5
Noise:
5 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
5 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 04/04/2007
I agree with you--Susan and Betty were both GREAT! Unfortunately, they have been run off and the new managers are AWFUL....!!!! They are rude, dishonest and just plain difficult to deal with any time there is an issue.
From: Anonymous Date: 12/28/2007
This is the worse apartment complex around. First off the power in my apartment would blink on and off from time to time. One day it eventually cut off. I called the after hours emergency number, and the operator paged the maintenance man. Well he never returned her call, and my family was stuck on Sun evening without air, lights, and power to cook dinner. When he finally came to the building he changed the breaker on the box, but of course that did not solve the problem. Also he informed me that if the lights cut off again that I should go downstairs, and flip the breaker. (What an inconvenience) Finally management informed me that the company contracted to pressure wash the building actually acid washed the building, and there was acid in my breaker box causing my power to always flicker on and off. On top of the breaker being messed up the air conditioning unit froze up on me three times this summer, and guess what management told me to do. They told me to cut the unit on the fan mode so that the unit could defrost. Of course your question is why is a brand new apartment with a brand new unit freezing? Also the second bedroom cools only because the thermostat is next to bedroom. Therefore the back of the apartment may be 70'degrees, but the front of the apartment will be 76'degress. Kitchen & Appliances:(NONE OF THE APPLIANCES ARE ENERGY EFFICIENT) The sink in the kitchen does not have a spray hose, so to get bubbles in the dishwater you have to shake up the water to create bubbles. The stove is so cheap and old fashion it looks like the one from the "Andy Griffith" show. On top of that if you bake a cake you wont be able to look at the stove because it does not have a window to view items baking. The microwave is okay, but again not energy efficient. Also the bottom of the cabinets (the part that connects with the floor) has a wood grain contact paper that is peeling. (Yes it there is contact paper in a $780/ month apartment). When I first moved in the water hose that connects to the washing machine was leaking. They had to replace the water hose, and repaint the wall. Construction: The walls are paper thin. I live upstairs and a baby lives below us. I can hear the baby crying, I can hear them vacuuming, I can hear them talking, and I can hear their television. Parking: If you come to your house after 6:00 pm you run the chance of having to walk a mile before you get home. There are not enough parking spaces for the amount of people in the unit. Staff: The new staff is lazy, not personable, and inconsiderate. Also they advertise a computer and internet connections in the club house but it is always broke! TO SUM IT ALL UP! THEY ARE CALLED PELHAMS NEWEST LUXURY APARTMENT HOMES BUT THE ONLY TRUE WORDS IN THAT STATEMENT ARE THE LOCATION, AND THE FACT THAT THEY ARE APARTMENTS. THERE IS NOTHING LUXURIOUS, NEW, OR A PLACE TO MAKE HOME ABOUT THESE APARTMENTS.
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