The Retreat at Chenal
#16,961 #29 #90

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The Retreat at Chenal

24800 Chenal Parkway, Little Rock, AR 72223
(44 Reviews)
$850 - $1,345/mo
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Move-In Specials

One month free!! Newly Renovated Homes Now Available!!

Floor Plans & Pricing

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 667 sq. ft.

$850 - $1,025

8 Available Units

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 2 Baths | 908 sq. ft.

$950 - $1,125

8 Available Units

See Floor Plan Details

3 Bedrooms

Three Bedroom

3 Beds, 2 Baths | 1,068 sq. ft.

$1,345

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

D

Review Ratings

Noise

3.0

Grounds

2.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Retreat at Chenal Reviews

(44)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospective ā€¢ Visited 2023

5/20/2023

Withdrew my application

Withdrew my application after I got approved for a unit: very remote area. They wanted me to pay the $300 deposit plus a pro rate rent that is worth a whole month rent even though I was gonna move in on the 1st of theā€¦Ā See More >
    Review Author Icon

    kimberly1214

    Resident ā€¢ 2019 - 2021

    7/17/2021

    I had an issue with my air conditioner. I contacted the office and spoke with Aashya. She was professional and honest. She is 'one call resolution'. I have been in Customer service for 20 years, so I know what it should be. She was apologeticā€¦Ā See More >
      Manager

      7/19/2021

      The Retreat at Chenal
      Thank you for your feedback, Kimberly! It's great to hear that Aashya was so helpful in resolving this issue for you. We are committed to providing great service at every opportunity, so please let us know if there is anything that we can help you with in the future.
      Review Author Icon

      anonymous

      Resident ā€¢ 2021

      2/15/2021

      My experience here at The Retreat At Chenal has been a NIGHTMARE. The complex had 2 weeks to get the apartment ready for me to move into and it still was not ready. I was set to move in 2 weeks after paying my deposit.ā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2019

        8/12/2019

        I love Chapel Ridge Apartments! I have lived here almost 2 months, and I can honestly say that I absolutely love it here! The staff and the community here are fantastic! I highly recommend these apartments! The staffing will definitely make sure that you areā€¦Ā See More >
          Manager

          8/13/2019

          The Retreat at Chenal
          Thank you for your feedback! We're pleased to hear that you are enjoying your decision to call Chapel Ridge at Chenal home and that our dedicated team has been so helpful to you. As always, we're only a phone call or quick trip to the office away if we can be of assistance.
          Review Author Icon

          Hackett#2

          Resident ā€¢ 2019

          3/11/2019

          I just moved here and it is excellent. Had to call maintenance to help me with my thermostat and he came right over and was cery professional. Office staff is super. It is very quiet and convience to school and store.

            Manager

            3/12/2019

            The Retreat at Chenal
            Thank you for your feedback! We're pleased to hear that you are enjoying your decision to call Chapel Ridge at Chenal home and that our dedicated team, peaceful atmosphere and convenient location are to your liking. We hope that you only grow to love your home more with time and that you won't hesitate to let us know if there is anything that we can help you with in the future.
            Review Author Icon

            Shelton_B

            prospective ā€¢ Visited 2018

            11/21/2018

            Apartments look good and very well kept! I received great customer service on my visit. The pricing is better than most places. The Indoor basket ball court and Close to pinnacle mountain are a huge plus for me. Glad I stopped in on my drivingā€¦Ā See More >
              Manager

              11/26/2018

              The Retreat at Chenal
              Thank you for your review and your interest in our community, Shelton! We feel that our dedicated team, reasonable rates and resident amenities are what help Chapel Ridge at Chenal to stand out, so it's wonderful to know you agree. Please feel free to reach out to us here in the office if you have any further questions for us.
              Review Author Icon

              anonymous

              prospective ā€¢ Visited 2018

              11/6/2018

              I have been looking for a apartment for 2 months. I have to say thank you to Annie and Nicole they really made a good first impression. My visit to chapel ridge was the best by far. I wait for my lease to be upā€¦Ā See More >
                Manager

                11/7/2018

                The Retreat at Chenal
                Thank you for your interest in our community! We're so glad to hear that our dedicated team was so helpful in showing you all that we have to offer. We look forward to hearing from you when the time comes and hope that you'll let us know if you have any further questions for us in the meantime.
                Review Author Icon

                anonymous

                prospective ā€¢ Visited 2018

                11/1/2018

                I went to two apartment complexs today and Chapelridge had a staff that seamed genuinely interested in what I was looking for. While I was talking to Annie there was a lady who came out of the back office and greeted us and told myā€¦Ā See More >
                  Manager

                  11/2/2018

                  The Retreat at Chenal
                  Thanks for taking the time to share your thoughts with us! We appreciate your interest in our community and are so glad to hear that our dedicated team and resident amenities stood out to you during your visit. We look forward to having you and your son as residents and hope that you'll let us know if you have any further questions for us.
                  Review Author Icon

                  822cpuzzles

                  Resident ā€¢ 2018

                  10/26/2018

                  Great apartments and the people that work here make it feel like home. They really care for these apartments and keep them clean making sure any issues in apartment are taken care of immediately. I just moved in but I know I will stay longā€¦Ā See More >
                    Manager

                    10/29/2018

                    The Retreat at Chenal
                    We greatly appreciate your review! Our team strives to provide great service at every opportunity and it's gratifying to know that our efforts have contributed to your 5-star experience. As always, we're only a phone call or quick trip to the office away if there is anything that we can help you with.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2018

                    10/17/2018

                    Away from all the craziness close to pinnacle mountain. Beautiful peaceful surroundings. Glad I made the choice to move here everyone is super nice even maintenance plus they know what they are doing when something goes wrong in my apartment.

                      Manager

                      10/18/2018

                      The Retreat at Chenal
                      We appreciate your feedback! Our team is pleased to hear that you are enjoying your home here at Chapel Ridge at Chenal and that our peaceful setting and dedicated team have helped to make your time here worthy of 5-stars. As always, don't hesitate to let us know if we can be of assistance to you in the future.
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2018

                      10/9/2018

                      The office staff is awesomely professional and friendly. They are helpful in the time of need. The apartment units are nice. The apartment grounds are keep clean for the most part and the maintenance is always on top of work orders when they are placed.ā€¦Ā See More >
                        Manager

                        10/12/2018

                        The Retreat at Chenal
                        Thanks for taking the time to share your feedback with us. We're glad to hear that our dedicated team, thoughtfully designed homes and pristine grounds are to your liking, but are sorry to hear that our utilities have had a negative impact on your experience with our community. We would be happy to speak with you further about your thoughts and answer any questions that you may have. Please feel free to reach out to us here in the office at your convenience. Thank you.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2018

                        9/7/2018

                        My first experience in a apartment and it has been amazing and easy thanks to Nicole and her assistant Anne. My apartment is so cozy it feels like home. I absolutely love living her at chapel ridge at Chenal it was the best choice. Maintenanceā€¦Ā See More >
                          Manager

                          9/10/2018

                          The Retreat at Chenal
                          Thanks for taking the time to share your feedback with us! We're pleased to hear that you are enjoying your decision to call Chapel Ridge at Chenal home and that our dedicated team has been so helpful in getting your stay off to such a great start. We hope that you only grow to love your home more with time and that you won't hesitate to let us know if we can be of assistance to you in the future. Welcome to the community!
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2016 - 2018

                          8/23/2018

                          I have lived here since 2016 and I like the area and my apartment is nice. The staff is nice and I like that they have coffee in the office that I enjoy most mornings. Since I first moved here I have seen some changesā€¦Ā See More >
                            Manager

                            8/24/2018

                            The Retreat at Chenal
                            We appreciate your feedback! It's wonderful to know that you are enjoying your home and that our dedicated team, convenient location and resident amenities are to your liking. As always, please feel free to give us a call or stop by the office if there is anything that we can help you with.
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2018

                            8/23/2018

                            I love this community. They are making great changes and the apartments looks great since the new owners took over. Office staff is very nice and knowledgeable about the apartments. Maintenance is great at their job they take care of apartments very well.

                              Manager

                              8/24/2018

                              The Retreat at Chenal
                              Thanks for taking the time to share your thoughts with us! We love hearing from satisfied residents and it's terrific that our current team's efforts have helped to enhance your experience. Please don't hesitate to reach out to us here in the office if we can be of assistance.
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2011 - 2017

                              11/17/2017

                              I have lived here for over 5 years. It has been a great experience until about the last year or so. It has changed owners and went downhill ever since. The new management is horrible. They try to add charges anytime they can. The oldā€¦Ā See More >
                                Manager

                                11/21/2017

                                The Retreat at Chenal
                                We're sorry to hear that your experience with our community has fallen short of your expectations, Daniel. Our rates and fees are listed in our lease and our current team is more than happy to answer any questions regarding our residents' accounts, or community policies. We sincerely want you to enjoy your home to the fullest and hope that you'll feel free to reach out to us here in the office with any questions you may have, or if you would like to discuss your concerns with us further. Thank you.
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2017

                                10/12/2017

                                My family & I only been here for 3 months and so far it's been a lovely experience and a quick move from where I came from; very much an upgrade to what I'm accustomed to. I give this place two thumbs up! :-)ā€¦Ā See More >
                                  Manager

                                  10/24/2017

                                  The Retreat at Chenal
                                  Thanks for taking the time to share your feedback with us! We're pleased to hear that you are enjoying your decision to call Chapel Ridge home and that your time here has been so positive thus far. We hope that you only grow to love your home more with time and that you won't hesitate to let us know if we can be of assistance to you in the future.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2006 - 2017

                                  8/29/2017

                                  When I move there which was 12 years ago the apt complex was alright. They keep changing property manager, maintence and my gosh can not keep any leasing agents. This place is so unprofessional no matter how they change things around here. ā€¦Ā See More >
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2014 - 2017

                                    8/28/2017

                                    I been here for over 4 years and it is terrible. The maintence man keep fixing on appliances that is old and need replacing. Plus, he don't know anything about maintence work. My A/C been work on 4 time and water heaterā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2013 - 2017

                                      8/28/2017

                                      Noise level is low, apartment area is clean, and staff is helpful. Very little to complain about and would recommend these apartments to friends in the future.

                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2015 - 2017

                                        8/25/2017

                                        I move to this place about a year ago. I love it till one day water was drifting from my ceiling and mess up the carpet still have a smell in it. Another one was my dishwasher stop up and I never usedā€¦Ā See More >
                                          Review Author Icon

                                          Lee03

                                          Resident ā€¢ 2015 - 2017

                                          8/16/2017

                                          I have been at Chapel Ridge for several years and love the area and how close to Pinnacle it is. I like to hike all year round so Chapel Ridge is the perfect location for me! The owners and office staff changed last year butā€¦Ā See More >
                                            Manager

                                            10/4/2017

                                            The Retreat at Chenal
                                            Thanks so much for your review and recommendation, Lee! We're pleased to hear that you are continuing to enjoy your home here at Chapel Ridge at Chenal and that our convenient location fits your lifestyle so well. Our team is committed to making our residents feel welcome and comfortable so it is gratifying to know that our efforts have contributed to your 5-star experience. We hope that your time here continues to be nothing but positive and that you won't hesitate to let us know if we can be of assistance to you in the future. Thanks again!
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2017

                                            8/14/2017

                                            I have live here since June, I was excited at first but now I am unhappy with the property. The maintence man don't keep property clean that the first thing you see. The trees need to be prune, the dumpster stink and animalsā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2013 - 2017

                                              8/9/2017

                                              I have been here every since 2013, seem a lots of changing in the office staff. People move out all the time because the apartment are cheap and price to high for what you get. Property manager, always trying to get more fundā€¦Ā See More >
                                                Manager

                                                10/4/2017

                                                The Retreat at Chenal
                                                We're sorry to hear that your experience with our community has not met your expectations. However, our rates and fees are listed in our lease and we do uphold our community policies. In addition, we do thoroughly screen all applicants and are proud to welcome residents from all walks of life so long as they meet our leasing criteria. The upkeep of our homes and the satisfaction of our residents are important to us and if there is anything that we can help you with at this time, or if you would like to discuss your concerns with us further, please feel free to reach out to us here in the office at your convenience.
                                                Review Author Icon

                                                Sheliamack23@yahoo.com

                                                Resident ā€¢ 2014 - 2017

                                                7/23/2017

                                                I have been living here awhile and I am tired of filling out maintence request if it is not my A/C it is my dishwasher stop up. Sometime I wonder if this maintence man no what he doing this is the third time heā€¦Ā See More >
                                                  Manager

                                                  10/4/2017

                                                  The Retreat at Chenal
                                                  We're deeply sorry to hear that your experience with our community has not gotten off to a more positive start. Each member of our team is committed to providing exceptional service at every opportunity and we're disappointed that you've gotten any other impression. We sincerely want you, and each of our residents, to enjoy their homes to the fullest and if there is anything that we can help you with at this time, or if you would like to discuss your concerns with us further, we would be more than happy to speak with you directly and encourage you to reach out to us here in the office at your convenience. Thank you.
                                                  Review Author Icon

                                                  Jada wilson

                                                  Resident ā€¢ 2009 - 2017

                                                  4/13/2017

                                                  I have live here since 2009 love it here. Beautiful place to live. Would not mo e anywhere else.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $10. Restrictions: No aggressive breeds. Pet Limit: 2. Comments: Fee's are per pet we allow dogs and cats
                                                      Less Info
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                                                    • Cats Allowed
                                                      Fee: $300. Rent: $10. Restrictions: No aggressive breeds. Pet Limit: 2. Comments: Fee's are per pet we allow dogs and cats
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • Air Conditioning
                                                    • Basketball Court
                                                    • Carpet
                                                    • Community Room
                                                    • DishWasher
                                                    • Disposal
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • Media Center
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony
                                                    • Refrigerator
                                                    • Se Habla Espanol
                                                    • Vaulted Ceilings
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                                                    Leasing

                                                    Chapel Ridge at Chenal in Little Rock Arkansas is located in peaceful Chenal Valley with a gorgeous view of Pinnacle Mountain. We offer convenient living in a truly unique park-like setting that boasts expansive green spaces and a mature landscape. The community offers well-designed and spacious 1, 2 and 3-bedroom apartments and welcomes both cats and dogs!Inside Chapel Ridge at Chenal, residents are happy to find thoughtfully designed apartments with open floor plans, private entry and a peaceful patio or balcony. The community features an ocean blue swimming pool with expansive sun deck, clubhouse with great room and fitness center and an indoor basketball court.Chapel Ridge at Chenal gives you a prominent area to appreciate all major employers and conveniences. Focal points around the community include Pinnacle Mountain State Park, Clinton Presidential Center & Park with boardwalks winding throughout Little Rock Market and Little Rock Zoo.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Thursday: 09:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:30 PM
                                                    • Saturday: Closed

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 09/05/2018
                                                    Q:Ā Can I have my name removed from previous question?
                                                    vgrantham
                                                    Asked on: 09/05/2018
                                                    Q:Ā My son received probation some months back and will have his record expunged in July 2019. Could he lease an apartment at your community?

                                                    Frequently Asked

                                                    Based on 44 number of votes by renters, The Retreat at Chenal is currently rated 3.3 out of 5 stars.
                                                    The Retreat at Chenal is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Retreat at Chenal is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Retreat at Chenal is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    The Retreat at Chenal is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Retreat at Chenal is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    The Retreat at Chenal is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $10
                                                    Restrictions: No aggressive breeds
                                                    Pet Limit: 2
                                                    Comments: Fee's are per pet we allow dogs and cats
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $10
                                                    Restrictions: No aggressive breeds
                                                    Pet Limit: 2
                                                    Comments: Fee's are per pet we allow dogs and cats
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    One month free!! Newly Renovated Homes Now Available!!

                                                    Check Availability

                                                    The Retreat at Chenal

                                                    March 2024

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                                                    The Retreat at Chenal is a 667 - 1,068 sq. ft. apartment in Little Rock in zip code 72223. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $850 - $1,345. Nearby cities include West Little Rock, North Little Rock, Maumelle, Alexander, and Sherwood.

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