Chenal Lakes
13500 Chenal Parkway, Little Rock, AR 72211
501-225-3416  WEBSITE save favorite
AVERAGE RATING
recommended by:
62%

overall rating:
3.1
3.1
3.12 Parking:
3.4
3.4 Maintenance:
3.1
3.1 Construction:
3.3
3.33 Noise:
3.7
3.7 Grounds:
3.2
3.23 Safety:
3.0
3.02 Office Staff:
< | >

Place is OK

From: nedenizen80
Date posted: 3/26/2008
Years at this apartment: 2007 - 2008
User Response is available. 2 responses
 
After a year.. Location is great, the apartment is spare but it's good, comfortable, good features. Appliances are really old, but work well. The office staff are almost ALL lazy, slow, inefficient, reluctant.. but pleasant. They won't take package delivery. Communication with tenants is poor and usually right before a deadline. If you're out for a week.. ouch. They want two months notice but only give you a week, that sort of thing. The maintenance people are GREAT... when the office staff remembers to tell them about it. All in all, it's a good place to live. A better management attitude would make it really fantastic. I've renewed.

Recommended: YES
Overall Rating
4 out of 5
Parking:
4 of 5
Maintenance:
5 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: puddycatstuff Date: 11/20/2007
Yes, I really do wish UPS and FEDEX could leave packages at a drop off spot in or near the office for pick up after work. I did have that convenience at another complex, nearby. I realize it takes space to accomodate this, but it's a HUGE convenience for us who work and cannot be home to receive the packages. Other than that, I'm a happy camper..
From: worldtravels20 Date: 03/09/2009
I certainly agree! In my circumstance, I leave for work at 5am and don't get back until late in the afternoon. It can certainly become a headache when attempting to receive packages. I understand the space issue, but I'm sure that if they really wanted to, something could be worked out; especially for the exorbitant rent expense. On a slightly more positive note, maintenance is very good at what they do...when they are actually nofified of a problem. I have contacted the main office regarding a few maintenance issues, and I actually had to personally find a maintenance employee to fix my problems, because work orders were never sent to them from the office. I'm not quite sure how much longer I will be staying at Chenal Lakes... I could certainly be paying a mortgage for the cost I am paying for rent here!
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