Northwest Hills Apartments
#14,568 #25 #80

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Northwest Hills Apartments

11701 Mara Lynn Road, Little Rock, AR 72211
(129 Reviews)
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Floor Plans & Pricing

1 Bedroom

1x1

1 Bed, 1 Bath | 662 sq. ft.

See Floor Plan Details

2 Bedrooms

2X1FP

2 Beds, 1 Bath | 841 sq. ft.

See Floor Plan Details

2X1

2 Beds, 1 Bath | 789 sq. ft.

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

C

Review Ratings

Noise

3.0

Grounds

2.0

Safety

3.0

Office Staff

2.0

Maintenance

2.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Northwest Hills Apartments Reviews

(129)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Goldnmind79

Resident ā€¢ 2023

11/9/2023

Rent Refund

I have been waiting for my rent refund since September 7, 2023. I have sent several emails and made phone calls to the property manager as well as to the corporate office. I recently followed up about my refund and I was given a checkā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2018 - 2021

    4/18/2021

    Current resident. Donā€™t rent from here. If you are lucky to get a maintenance request in donā€™t expect it to be resolved. When i first moved in it was wonderful especially after Melissa took over. After she left the property has gone to hell. Theā€¦Ā See More >
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      jayson.fowler

      Resident ā€¢ 2019 - 2020

      4/26/2020

      Northwest Hills Apartments is a great place to call home. The location is quite convenient, with retail stores, restaurants, banks and a library all within walking distance. The management and maintenance staff are always friendly and working with speed and diligence to keep the unitsā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2003 - 2012

        12/24/2019

        I left these apartments when Maxus took them over. Their "director" of maintenance, Jason; was a putz. They made "improvements"(?) by putting aluminum siding on only 2 sides of the front 4 buildings. In other words, the only 2 sides that can be seen fromā€¦Ā See More >
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          Resident 530528

          Verified Resident ā€¢ 2018

          8/21/2018

          I love the apartments and management is pretty cool (Tanika, Quincey Maintenance men) but hate the location of my apt. High traffic volume ratchetness and doors slamming all day! Management is very easy going and fast acting. The only thing that i would change aboutā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2017 - 2018

            8/2/2018

            I never should have renewed my lease. I've had exposed tacs in my carpet since April, and even after 6 requests to maintenance it still hasn't been fixed. They've shut water off with very little or no notice at least four times this summer withā€¦Ā See More >
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              Resident 488052

              Verified Resident ā€¢ 2013 - 2018

              5/15/2018

              When we first moved in they welcomed us and communicated with us every month about everything. You can call and talk to Cody about everything. Our rent has increased dramatically over the past two years with NO explanation. People still smoke inside their apartments andā€¦Ā See More >
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                Resident 487134

                Verified Resident ā€¢ 2017 - 2018

                5/13/2018

                Saw the apartment online and when I visited it was just like I saw online. I was pleasantly surprised! As people know when you see something online it usually doesn't look the same in real life. My apartment looked just like the video. So happy!ā€¦Ā See More >
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                  Resident 469643

                  Verified Resident ā€¢ 2017 - 2018

                  3/28/2018

                  I am glad i move out to northwest hills its a great community where is peace and quiet. Maintenance be on top of their jobs My place is nice and cozy a place where i can call home I'm very satisfied on where I stayā€¦Ā See More >
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                    Bresha87

                    prospective ā€¢ Visited 2017

                    11/1/2017

                    I went to visit NW hills on Oct. 31 a little to close to closing time but Tanika Dixon was very courteous and helpful. She showed me the apartments I was interested in and gave me prices. I really do appreciate her being courteous atā€¦Ā See More >
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                      Resident 396346

                      Verified Resident ā€¢ 2017

                      9/16/2017

                      Been perfect only thing I don't like is upstairs I'm lazy but other then that no complaints. If you are unsure about an apartment come check out this place. I definitely say give this place a try you will no be dissapointed.ā€¦Ā See More >
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                        Amber_M

                        Resident ā€¢ 2017

                        8/27/2017

                        This place is great to live at, the staff are nice. When you submit a maintenance request they are on it immediately.

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                          anonymous

                          prospective ā€¢ Visited 2017

                          8/25/2017

                          Ms. Tanika in the front office was the most helpful, knowledgeable, and kind sales person i have ever had the pleasure of speaking with. She made me feel completely at home and i had an answer for every question i could possibly think of. Iā€¦Ā See More >
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                            Resident 374172

                            Verified Resident ā€¢ 2017

                            7/24/2017

                            I like the property they are easy to work with and easy to get in to fast the maintenance is fast and good work. Neighbors are quiet and mind their own business. There is a neighbor that has two dogs that bark at every noiseā€¦Ā See More >
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                              Resident 361673

                              Verified Resident ā€¢ 2016 - 2017

                              6/25/2017

                              I stayed there for a year and a half. I would've stayed longer if I were to still live in Little Rock. The staff was very friendly and helpful. Maintenance was very quick to resolve issues( if there were any). I never had a bugā€¦Ā See More >
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                                Resident 323769

                                Verified Resident ā€¢ 2016 - 2017

                                3/22/2017

                                My experience so far has been great. The maintenance is very quick and the managers are polite as well. I really like that I am in the center of shopping and shops. I recall looking for apartments and ran across Northwest hills and I wasā€¦Ā See More >
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                                  Resident 313203

                                  Verified Resident ā€¢ 2015 - 2017

                                  2/21/2017

                                  Brittany has always helped me in any problems I have had. She's very professional. It has been quiet for the most part. Had a problem a month ago but the tentant was dealt with in a timely manner. Maintenance is always there to help whenā€¦Ā See More >
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                                    Resident 311193

                                    Verified Resident ā€¢ 2015 - 2017

                                    2/15/2017

                                    (I moved in in 2017, and management has been great. When I moved in there was a water leak under my kitchen sink, but maintenance was quick to fix it. I wish whoever they had hired to paint the unit had done a cleaner jobā€¦Ā See More >
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                                      Resident 299331

                                      Verified Resident ā€¢ 2012 - 2017

                                      1/10/2017

                                      It's been a great experience from the start. I am pleased with the professionalism of the staff. Maintenance handles request with a sense of urgency. The neighbors are friendly and respectful. I think it's a good environment for children. The price fits my budget. Iā€¦Ā See More >
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                                        Resident 299323

                                        Verified Resident ā€¢ 2015 - 2017

                                        1/10/2017

                                        Excellent. Friendly staff, quick responses and a safe environment. Anytime I need something Brittany gets right on it and follows up. The apartments are quiet and the neighbors are friendly. A great place for a small family with flexible lease terms.

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                                          Resident 299313

                                          Verified Resident ā€¢ 2015 - 2017

                                          1/10/2017

                                          Neighbors are all very friendly and quiet and respectful. No problems with maintenance. I feel like I can trust the staff in my home while I am away and don't have to worry about theft or incorrect maintenance. Well lit walkways and roads and stairsā€¦Ā See More >
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                                            Resident 293793

                                            Verified Resident ā€¢ 2015 - 2016

                                            12/20/2016

                                            We started looking for our first apartment together around March of this year. We came across Northwest Hills Apartments and liked the look and how it looks like you are in the woods from our apartment. The staff is super friendly and the maintenance staffā€¦Ā See More >
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                                              Resident 292721

                                              Verified Resident ā€¢ 2015 - 2016

                                              12/16/2016

                                              My experience at this property is exceptional the maintenance request are answered on time and promptly the administration team is very good the quality of the apartment was exceptional it was very clean and nice I love my fireplace and my balcony the area isā€¦Ā See More >
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                                                Resident 286269

                                                Verified Resident ā€¢ 2012 - 2016

                                                11/26/2016

                                                I have lived in all three apartment styles and have enjoyed my stay here. I am always concerned when it gets cold due to the hill we live on. It's nothing that management can do, however that is always my concern. Other than that Iā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2012 - 2013

                                                  11/12/2016

                                                  If there is ever a problem, the staff hops on it & solves the problem. The grounds are fairly quiet, especially at night which I loved! Plus it's close to all the necessary shopping centers.ā€¦Ā See More >

                                                    Features & Amenities

                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Convenient to Shopping and Dining
                                                    • Easy Access to I-430 and I-670
                                                    • Swimming Pool
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                                                    Leasing

                                                    Welcome to Northwest Hills Apartments! We are nestled in the scenic hills of West Little Rock, close to Bowman Curve, with beautiful views and quiet, peaceful surroundings. We are conveniently located to many great restaurants, the bus line, movie theater, and shopping with easy access to Interstates 430 and 630. We also offer luxurious amenities such as extra outside storage, cozy fireplaces, and a beautiful swimming pool and relaxing hot tub. Plus, as a resident of Northwest Hills, you will be given a discounted membership to Powerhouse Gym!
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                                                    Questions & Answers (2)

                                                    HilTop_T
                                                    Asked on: 04/08/2022
                                                    Q:Ā Are their any Utilities included ?
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?
                                                    Aareon_H
                                                    Answered on: 03/23/2018
                                                    A:Ā If you're on the bottom floor, it's likely you'll hear faint footsteps above you, but that's expected living on the first floor. But no, you can't hear your neighbors. It's well insulated.
                                                    Aareon_H
                                                    Answered on: 03/23/2018
                                                    A:Ā No, you can't hear your neighbors. It's well insulated. If you're on the first floor, you're bound to hear footsteps for the simple fact that someone is walking above you, but it's not heavy stomping.

                                                    Frequently Asked

                                                    Based on 129 number of votes by renters, Northwest Hills Apartments is currently rated 4.1 out of 5 stars.
                                                    Northwest Hills Apartments is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Northwest Hills Apartments is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Northwest Hills Apartments is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Northwest Hills Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Northwest Hills Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Northwest Hills Apartments is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Check Availability

                                                    Northwest Hills Apartments

                                                    March 2024

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                                                    Northwest Hills Apartments is a 662 - 841 sq. ft. apartment in Little Rock in zip code 72211. This community has a 1 - 2 Beds, 1 Bath Nearby cities include West Little Rock, North Little Rock, Maumelle, Alexander, and Sherwood.

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