Rio Santa Fe
13015 West Rancho Santa Fe, Avondale, AZ 85323
623-536-7777  WEBSITE save favorite
AVERAGE RATING
recommended by:
13%

overall rating:
2.1
2.1
2.11 Parking:
2.4
2.37 Maintenance:
2.4
2.42 Construction:
2.4
2.42 Noise:
2.8
2.84 Grounds:
2.5
2.53 Safety:
2.1
2.08 Office Staff:
< | >

HORRIBLE!! IS THE ONE WORD I CAN COME UP WITH

From: -Anonymous-
Date posted: 2/4/2009
Years at this apartment: 2008 - 2008
User Response is available. 2 responses
 
i rented here in 2008 when we first came in we felt a bad vibe from the staff but just went with it and rented..i learned my lesson. Where do i start okay first off customer service does not exist here the staff is purly rude from the main manager to the grounds keepers. When we first moved in the rooms were poorly painted, the faucet in the shower had a major leak the first week we moved in. we were told that we were getting a microwave when we signed the lease..never happened. The dryer would ruin my kids clothes it would get caught and leave permanet black markings, and the dryer made a very loud squeeky sound that you could here throughout are apartment. I called to get it looked at they let it run for like a min and they said nothing was wrong with it. Even though the dryer needs to run for a couple of min then it starts to squeek they said from what it sounds it doesnt. Its like they wanted to be in and out. They made it seem like it was a nuisence when its there job anyways there was poop always on the floor cause there never no bags, my upstair neighbohrs had parties literally every weekend no joke the office didnt do nothing except tell us to make a police complaint. When we moved out we were making trips back and forth taking things well when we went back the next day a number of things where stolen the only people who had keys was the office staff...they stole my daughters infant clothes, a huge collection of baseball cards, are computer, a knife set, some of my clothes and other things. They even had the nerve to leave there coffee mug in the apartment i mean hello obviously someones been there. When we went to the office they told us do we have photo proof that the items where there, of course we didnt cause we didnt see a reason too. Bottom line dont sign the lease looks are deceiving spend your money somewhere else feel your instinct do your research...you want the best for your loved ones and im gonna be honest with you its not here. thanks for reading hope it helps out

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 02/04/2009
AMEN!!!!!!!! It shouldn't be this way but the person who wrote this is telling the truth. They are just overall horrible!!
From: rosedolphin101 Date: 05/31/2009
That definetly sounds like something they would do!!
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Renting an Apartment Despite Bad Credit - Jan 06
   Frugal Living: 4 Budget-Friendly Window Treatments - Jan 06
   4 Tips for Efficient Spring Cleaning - Jan 06
   Stocking Your Pantry: 4 Types of Essential Ingredients - Jan 06
   Renting in Seattle: 4 Laws You Should Know - Jan 06
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Rio Santa Fe
          Avondale apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif