Country Brook Apartments
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Nice community, close to schools & shopping
From: ArizonaGirl30Date posted: 7/7/2004
Years at this apartment: 2000 - 2004
Quite community, nice area but can hear water running down the walls everytime the toilet upstairs flushes or the shower runs.
They are a pet friendly complex but the patios are simi enclosed leaving areas open so that your pet will get out.
Rental agents are nice and friendly. Manager and others can be snooty.
Have had ants problems numerous times. Like they are living in the walls. Drop a crumb on the floor in the kitchen and "whala" ants. But the worst was the scorpions I had to 2 years. The office staff was responsive, but the pest control company (Burns) they use was not helpful and didn't excert themselves to eliminate the problem. And were very nochalant about it. Also, the office staff seemed shocked and had never heard of scorpions in the apartments. Like I was the only one with this problem.
When I moved in the cleaning staff forgot to clean the kitchen. Hmmm...I wonder now when I move out if I have to clean it.
Maintenance is very responsive and professional. Had problems with the landscaping staff starting a 7AM but that doesn't happen anymore. Thank God. I think they changed companies.
Office staff are not very friendly toward children. No enough areas they can play. Not allow to skate, scooter, etc. on sidewalk, even with parents in attendance. They don't promote a children friendly atmosphere.
Overall, it is okay. If the above items were addressed and improved, this apartment complex would be exceptional.
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