I have always been a great tenant wherever I've rented - paid ahead of time, maintenance issues are no biggie, I'm pretty quiet, clean, keep to myself. The management staff here treated me like dogcrap!
After traveling across the entire country (from NY) with my 85-year-old grandmother & 65-year-old mother, towing my Uhaul, I arrived to find the apt I'd rented was a total sh*thole! They apologized for not having it ready, but that was all they were prepared to do to compensate me. I was livid - especially since I couldn't even offer my grandmother a drink of water or a place to sit! I couldn't unpack until we'd (yes, my grandmother and mother included) scrubbed the place. AND THIS WAS AFTER THE MANAGEMENT PRESSURED ME TO MOVE 3 WEEKS EARLY AND PAY OVERNIGHT SHIPPING TO DO MY PAPERWORK!
I finally got them to take $100 off my next month's rent - even though the lease clearly stated that the "cleaning fee" was $250, and they obviously didn't do a thing.
I broke my lease a few months later, but paid all expenses (so I thought) to make it a clean break. The next thing I knew they'd reported me to the credit agency (about 1 day after sending me a letter to my former address at their complex, which they obviously knew wasn't the correct address) because I didn't pay back the $100 they'd credited me for the "cleaning fee." ABSOLUTELY LUDICROUS!
And also, the owners and/or their family members stayed 2 doors down from me and were the worst neighbors! Very loud, had uncontrolled kids, loud music (they'd installed outdoor speakers or something), parked wherever they wanted, etc, etc, etc.
I could go on and on. My experience here SUCKED!

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