Serena Shores
4101 East Baseline Road, Gilbert, AZ 85234
480-557-5500  save favorite
AVERAGE RATING
recommended by:
26%

overall rating:
2.6
2.8
2.79 Parking:
3.0
3.0 Maintenance:
2.9
2.86 Construction:
3.0
2.95 Noise:
3.2
3.19 Grounds:
2.8
2.83 Safety:
2.6
2.62 Office Staff:
< | >

Serious situation

From: livinglifefully
Date posted: 6/5/2006
Years at this apartment: 2006 - 2006
User Response is available. 1 response
 
I moved into the complex 3 months after my son was murdered by an abusive ex (he was still out - the investigation was going on).

He found my remaining children and I at the complex and the Victim Advocate from the County Attorneys office recommended the children and I move out of state to a shelter. The Victims services was also helping with the move. They wrote a letter for me to the complex to get out of the lease and confirm the events.

I took the letter to management and I paid a month ahead. She said she would not charge me for breaking a lease or fees.

Four years later, as a single mom of 4, I go to apply for housing and no place would rent to me because I had this complex on my credit as a broken lease.

That's just plain wrong... She flat out lied and won't do anything to fix it. I am thinking of talking to an attorney about this regarding my rights.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: serenashoresformerrenter Date: 06/12/2006
Sorry to hear of your loss and then to have this complex treat you that way. That's horrible. You should talk to an attorney or someone. I didn't think an apartment complex could do that. Good luck!
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