5205 West Thunderbird Road, Glendale, AZ 85306
602-978-9310  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.0
2.1
2.09 Parking:
2.4
2.44 Maintenance:
2.3
2.3 Construction:
2.4
2.39 Noise:
2.4
2.37 Grounds:
2.0
2.03 Safety:
2.1
2.1 Office Staff:
< | >

Look elsewhere!!!!!!!

From: christina801889@yahoo.com
Date posted: 9/25/2006
Years at this apartment: 2006-01-01 - 2006-01-01
User Response is available. 3 responses
 

I am still a resident at Newport Landing and this apartment complex deserves a bad rating. I regret signing my 12 month lease and I can't wait for my lease to be up this upcoming February. The office staff has a bad attitude. They took their time approving our application. I called and cancelled before they kept my deposit and they managed to keep my 50 bucks by saying I never called in when I got reassurance from their office staff that my money would be refunded. They will not take their washer and dryer out of the unit. They told us that there was no washer and dryer in our unit. After we signed our lease and came into our apartment, guess what there was a washer and dryer in the unit. They've told us that they will not take the washer and dryer out of the unit because a washing machine fell on one of their maintenance workers. We just bought ours before moving to Arizona. So, now we have their Washer and dryer sitting in our dining room and have no place to put a table. We were told that this was not their problem and told us that we better not use our balcony as storage.
They've repainted our covered parking and it's been over 2 months and have not put our parking space number. Basically, anyone can park at our space and we can't do anything about it. My husband complained to the office staff and the brain dead office worker told us once again that this is not her problem.
This can go on and on.


Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 1 of 5
Noise:
3 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: christina_619_dd Date: 12/09/2006
Obviously my very last sentence stated this can go on and on. I didn't feel it was necessary to name every single issue.
Why would I sell my brand new washer and dryer when I was told there wouldn't be one in this unit? Why would I sell mine and use their old broke down ones that was broken when we moved in.
You need to get the grip that you suggested I do and take a common sense pill. I am expressing MY opinion on this complex because had I known about these issues, I would never have moved in. Obviously, I know there is no perfect apartment complex. This complaint is a warning to all future residents.
P.S.
If people believe they have the right to park in my space because it is closer to their apartment, they better pay part of my rent because I'm paying for that space.
From: justme215 Date: 06/15/2008
You go girl ! This place did not treat us right. Yes, they made their improvements to the parking lot,the re-painting of the buildings, the stereos in the kitchen, wonderful looking grounds........BUT--our HOME, the place we PAID for was literally infested with cockroaches. It was NORMAL to kill at least five live ones a day and when there are a few visible, there are thousands INVISIBLE!! They even got into my microwave oven--alive. I would fear opening up the microwave to heat something up. We sat down and spoke to that new management, DENISE HUNTER, and she said she would ask her boss (owner) if we could be moved to another apartment----she SEEMED compassionate at the moment. It was false hope because her answer(she blamed the "owner") said no because we would bring the roaches to the other apartment. Lame and -------- ! Glad we moved out last November 2007. It was a shame they could take care of the outer and material things, BUT could not or would not take care of their most valuable resource--their paying TENANTS !!! Thank you Christina, for your HONESTY regarding your experience here. JoJo, take thaat REALITY pill ! APARTMENT SEEKERS!!!!!-------I AM COMPELLED TO TELL YOU< DO NOT LIVE HERE !! YOU DESERVE BETTER TREATMENT !!
From: jojo456 Date: 11/04/2010
I am a resident. What ever! I mean seriously, if folks would clean up after themselves and throw trash to the dumpster and not leave it on the porch then there would not be bugs! I have been here for 6 years had NO BUGS! AT ALL, the occasional fly but no roaches! Dont know what side of the complex you all lived on but obviously one that gives you a complex! Get out of your selfish attitudes and be thankful you HAVE A HOME! If you have issues call an exterminator! The office isnt supposed to take care of your belongings.. um thats your job!
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