Was not able to get things fixed in my apartment after the Head Maintence Worker (Keith) Made a very inapropriate comment to me, I am married and it pertains to that, after I complained No one was allowed into my Apartment to do any repairs, had to get ahold of the Co. Inspector to come out and force them to fix things. Also Had to call the Co. Inspector out to force them to fix the Sauna, that my Husband and I were told worked, never did work until I called the Co. Inspector and he forced them to fix the problem or face fines. Also had all kinds of problems with people out at he pool after hrs. and making threating remarks to me, also had a man make threats to my husband that he wanted to take my husband to the back where he could kick his A-- & then Kill him. Nothing but problems there, refusal to fix things, also leads me to believe that the management is embezzling money from Co. funds. Laundry room Filthy all the time, the grounds are in horrible shape. Terrible Terrible Landlords. I wouldn't let my animal if I had one live on these premises. My time there was the worst I have ever been put through and has cause for severe marital problems for my soon to be ex-husband. Am getting a divorce do to the problems that were bestowed upon us while we lived there. It is the worst Place in the state of Arizona that a person could live in Qlkxv6lfLuuXn3BrtpO7

User Responses
From: shadowrose07	Date: 08/30/2007
I am the manager of these apartments. I have managed Shadow Rose Apartments > for 7 years and I > am extremely proud of this Community and each employee that works here. Our > residents are very important to us, as they are the reason we are here at > their service. I have never had any complaints directed at my Maintenance > staff, but have had many positive responses regarding the quality of work > and professionalism of my 2 dedicated and extremely honorable employees. > Each year we conduct an anonymous, very thorough resident survey in which > information is gathered from residents as to how they rate the office staff, > maintenance staff, community cleanliness and how we can better serve them > in any particular area. I find this a very informative way of learning what > areas we need to improve in and how we can better serve our Community. > Although I am always pleased with the overall positive response, I am > particularly proud of the rating the maintenance staff receives in all > areas. We have never been threatened with fines from any agency and I invite any questions or concerns from the public about our facility. Although I see no point in personal rebuttal on this outrageous > attack from a resident who was asked to leave, I feel it incumbent upon me > to defend this property and its loyal and hardworking employees. > Thank you

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