Tresa at Arrowhead Ranch formerly The Springs at Arrowhead Towne Center
17722 North 79th Avenue, Glendale, AZ 85308
623-878-2500  save favorite
AVERAGE RATING
recommended by:
19%

overall rating:
2.4
2.5
2.51 Parking:
2.7
2.66 Maintenance:
2.6
2.63 Construction:
2.3
2.29 Noise:
2.6
2.63 Grounds:
2.7
2.69 Safety:
2.1
2.09 Office Staff:
< | >

HORRENDOUS staff/management

From: ihatetresa
Date posted: 9/12/2007
Years at this apartment: 2005 - 2007
 
My gf and I lived here for 2 years, originally under previous management (The Springs), and it used to be great. Ever since it got taken over by PB Bell Management through Tresa, it's been HORRIBLE. I know of at least 1 resident that up and broke her lease and left just b/c of what b#@!%es the property managers are that she just couldn't take it. If you don't believe me, just wait until something comes up and you have to deal with those wenches, I guarantee you'll rue the day you ran across this property in your apt search...there's one employee at the front desk, I think her name is Nicole, who was always nice, but everyone else (ESPECIALLY Charlene & Denise), queens of all b#@!%es on this planet, I s#@t you not. They will be rude, they will be condescending, and they will not accomodate you in any situation, these "ladies" should work for a collections agency or as loan sharks, but definitely not in an apt complex. Maint guys are great, real nice and helpful, this is not directed toward them at all, only the property management. But the complex can get noisy, especially if you live close to a pool. Landscaping isn't the greatest, bushes are constantly in the way of walkways. Not very well lit either, and the complex does not enforce any type of punishment for not cleaning up after your pet, which NOONE does, you definitely have to watch where you step if you go in the grass. DO NOT LIVE HERE!!!! I've made it a personal crusade to persuade as many people as possible to not live here, everyone will be all smiles and helpful and everything will be roses when they show you around as prospects, but as soon as you sign that lease and are committed, you're f'd...PLEASE PLEASE PLEASE do not suffer by choosing this property, there are much better alternatives...

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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