Genoa Lakes formerly La Valencia Apartments
3320 East University Drive, Mesa, AZ 85213
480-924-0524  WEBSITE save favorite
AVERAGE RATING
recommended by:
84%

overall rating:
3.9
3.8
3.81 Parking:
4.0
3.95 Maintenance:
3.9
3.88 Construction:
3.9
3.92 Noise:
3.8
3.83 Grounds:
3.8
3.83 Safety:
4.0
4.0 Office Staff:
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Ghetto

From: -Anonymous-
Date posted: 10/27/2009
Years at this apartment: 2009 - 2009
User Response is available. 1 response
 
My unbiased review of Genoa Lakes Apartments is below. Unlike many of the previous positive reviews on this website, I was given no cash incentive or rent deduction to write this.

This place was ok when I first moved in. Unfortunately, I think the rent special they advertise is bringing in some ghetto people. For starters, I feel unsafe walking to and from my car at night. There are often shady characters hanging around in the parking lot who make rude or disgusting comments. Being a female, this is a little unsettling.

As of recently, some ghetto loud mouths have moved in across the ghetto duck pond. I have the pleasure of listening to them scream at each other constantly. As a matter of fact, I'm listening to them swear at each other right now. They provided me with the inspiration to write this great review. Thanks!

I mentioned the ghetto duck pond previously, but I think it deserves it's own special paragraph. Sure, the ducks are cute. But this "lake" is pretty hideous. To top it off, they charge you extra if you want a view of this over-sized mud puddle.

Last but not least, the interior of the apartment. A lot of things have broke, and I have only been here for three months. Fortunately, maintenance fixes things quickly and are very friendly and professional. My biggest problem with my apartment is that it smells. Really ------- bad. I think the previous tenant had 20 cats that urinated on the carpet on a daily basis. 3mPoZ6gGN6wTPgNi4L2C

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
5 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: ahewitt17 Date: 10/27/2009
Dear Valued Resident: Thank you for bringing your concerns to our attention. Please know we take all resident's concerns very serious. We want you to be happy and it sounds like there are some issues that need to be addressed. In response to who rents at Genoa Lakes, we have rental criteria and every resident must qualify before living here. This includes a credit and criminal background check. Please always inform the Leasing Office of any suspecious activity so that we may address the situation. Loud noise and offensive conduct is not allowed so please don't hesitate to call us. Our goal is to make Genoa Lakes Apartments enjoyable for everyone. In addition to contacting the Leasing Office, you may contact the Mesa Police Department at their non-emergency number at 480-644-2211. They are also able to help you with any concerns. In regards to your apartment smell, please call the office at your earliest convenience so we can get your request taken care of. Again, thank you for your comments. We hope that we were able to cover all of your concerns. Please remember that you are welcome to talk to the Community Manager, Angela, in the Leasing Office if you have any further concerns. Sincerely, Genoa Lakes Apartments Management
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