Terra Vida Apartment Homes
150 South Roosevelt Road, Mesa, AZ 85202
480-894-0002  WEBSITE save favorite
AVERAGE RATING
recommended by:
36%

overall rating:
2.3
3.0
3.0 Parking:
2.6
2.57 Maintenance:
2.2
2.25 Construction:
2.2
2.25 Noise:
2.8
2.75 Grounds:
2.3
2.29 Safety:
2.9
2.89 Office Staff:
< | >

A Message from the Assistant Manager

From: terravida@wrpi.com
Date posted: 7/28/2004
Years at this apartment: 2001 - 2004
User Response is available. 5 responses
 
Terra Vida is a great place to live. It is a convienent, affordable and nice place to bring your family, your dogs, or to get a great start on life.
I strongly disagree with a majority of what has been said in these reviews.
I have been at this property for over 3 years. I originally was a renter. I moved here from San Diego after serving in the Navy. This is the first home that my wife and I ever had together. We were young people getting a start on life and Terra Vida offered affordability with alot of ammenities. It is located in the heart of the East Valley so it was convienent as well.
I have worked on this property in every aspect of the business. I started in the maintenance department, leased apartments and I currently handle all the day to day operations and problem resolutions. Although we have expirenced various issues in the time I have been here, We strive to address them as quickly and thoroughly as possible. People that don't pick up after their dogs are fined $50 when it is reported and we have a cleaning service to specifically deal with this issue. Crime on our property is below average for a community this size. You can go to any city web sight and give them the address for a community and they will give you a list of calls for service. I have seen surprising numbers on some of the more "premier" communities in places like Chandler and Scottsdale. We are a proactive community that strives to educate our residents and enforce our policies if necessary. We encourage our residents to prevent crime and protect themselves. We cannot guarantee or offer safety. We have always had a PSA officer on site to try and monitor the activity, they are contracted as off duty Mesa police officers and that affords us the luxury of having the Mesa Police Department performing courtesy monitoring.
Many issues arise due to roomate issues, relationship issues, or bad choice in friends. That being said any and all issues that have been brought to my attention have been addressed to best of our abilities. We can only solve the problems that have been brought to our attention. I would venture to say that any apartment community is never perfect, whether you are paying $500 or $900 you will never find perfection. I honestly care about my residents, I know most of them if not all of them by name. I pour a great deal of effort and hard work into my job because I love people,
I consider my self to be honest and matter of fact. I believe in this community because it is affordable we do extensive background checks on every one who walks through the doors, and it is a really nice place to live. Come by, ask questions and I promise to be honest, courteous, reliable and I will do everything in my power to make your stay here a pleasent one.

Recommended: YES
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
4 of 5
I'm the author!
Lived here?


User Responses

From: teravidastinkies Date: 12/06/2005
I'm still not gonna rent here. Nice try, though.
From: unhappyTVresident Date: 12/08/2005
You've got to be kidding me, right? Management doesn't give a %^&$ about their residents and that is about the bottom line. In fact, every employee (they seem to rotate weekly) that I have seen at TV act as if they are put-off by actually having to "deal" with a tenant. Poor babies!!
From: midwestguy Date: 01/29/2006
Well no experience except over the phone until they hung up on me! I was just asking for directions, as the ad had an address that was incorrect and they (the office) didn't even bother to ask about it, where I had seen it, what magazine. It was just here's our address,CLICK...
From: hans_sulu Date: 06/21/2006
Yes your apartments are convient, near the prositutes and drug dealers and the train tracks to give you that special rumble in the middle of the night. And least we forget, the pool and the work out room looks nice, asked for a key a long time ago, several times, yet to receive one.
From: bornk1620 Date: 12/05/2008
just moved out due to ants eating my feet in the middle of the night ((( by the way i lived on the second floor ))) one night i was awakin by a water fall on my head due to the top notch maintance crew leaving the water hose on the day befor when they were atempting to service the apartment above ours. by the way the ladies in the office realy dont give t shi*z about any complaint you might have or they wont even remember to put in any work orders when requested expecally abby the short fat mexican lady in the office. shes a hoe!!!
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Unique Apartment Pets: Guinea Pigs - Nov 11
   Apartment Romance: How to Date Your Neighbor - Nov 11
   Recommended Renters Insurance Features for Atlanta Renters - Nov 11
   What Information Does a Standard Rental Application Require? - Nov 11
   Loft Apartments Explained - Nov 11
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Terra Vida Apartment Homes
          Mesa apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif