Woodcreek Apartments
1710 South Gilbert Road, Mesa, AZ 85204
888-375-7185 ext 8235  WEBSITE save favorite
AVERAGE RATING
recommended by:
22%

overall rating:
3.0
3.5
3.55 Parking:
3.2
3.25 Maintenance:
2.7
2.67 Construction:
3.1
3.12 Noise:
3.2
3.23 Grounds:
3.2
3.15 Safety:
3.0
2.95 Office Staff:
< | >

Very poor customer service

From: jim45701
Date posted: 6/8/2009
Years at this apartment: 2008 - 2009
User Response is available. 1 response
 
The rent here is differant every month! One month I wrote my check $0.02 short, yes you read right, 2 cents short. I got notes on my door and phone calls to get this paid, and the notes were not nice! This last month, June 1, 2009, was a "free month", but I still had to pay for water, gas and trash. I was out of town for 3 weeks and dropped the check off on May 21. On June second I received an e-mail that my rent was $5.36 short! I paid excatly what was on the utility bill. I also asked why they didn't let me know until June 2, when I had dropped it off May 21. I have had no communication from them since. Also, as most Apt. complexes do, there is a clause in my contract for them to be able to inspect my Apt once a year with 48 hour notice. This is the only place I have ever lived that actually did it. @ months ago they left a note on everyones door saying that they would now inspect every Apt 4 times a year. I fell this is an invasion of my privacy and am not sure this is legal! When my contract is up, I am out of here!!! The customer service here sucks to say the least.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
2 of 5
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User Responses

From: Anonymous Date: 06/09/2009
i mioved out of this dive in may broke my lease and paid 2 months rent to get out i left the place clean and yyet they come after me for money to clean the carpet i said what of my security dno one would buy it aimco blows stay away eposit the said its not enough i said no im not giveing you any more this place is a dive they tried to sell it ofer the winter and
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