IT HAS BEEN ALMOST A YEAR WE HAVE LIVED HERE AND IT SADDENS ME TO SAY THAT WE ARE LOOKING FORWARD TO MOVING IN A COUPLE OF MONTHS. THE COMPLEX IS BEAUTIFUL AND COMFORTABLE HOWEVER AT THE PRICE IT COSTS TO LIVE HERE, YOU WOULD EXPECT MORE. LIST OF COMPLAINTS
1. THE CABLE SERVICE PROVIDED IS THE WORST SERVICE I HAVE EVER HAD TO DEAL WITH. IF YOU WANT CABLE OR INTERNET YOU HAVE TO GO WITH THIS COMPANY CALLED YGNITION WHICH IS CONTRACTED OUT BY THE COMPLEX.(UNLESS YOU LIVE IN AN APARTMENT THAT HAS A BALCONY THAT FACES SOUTH-SOUTHEAST, YOU THAN CAN GET DIRECT TV) THIS YGNITION COMPANY CHARGES RIDICULOUS PRICES (EVEN HIGHER THAN COX) AND YOU HAVE NO CHOICE TO ACCEPT IT OR GO WITHOUT CABLE OR INTERNET. IF YOU DO GET THE CABLE, THE RECEPTION IS WORST THAN HAVING JUST A REGULAR ANTENNA. I CAN NOT WATCH A SINGLE SHOW WITHOUT THE SIGNAL GOING OUT AT LEAST THREE TIMES. THE CUSTOMER SERVICE IS USELESS AND I HAVE TO HAVE A TECH COME OUT AT LEAST ONCE A MONTH. SOMEONE HAS TO BE THERE OR YOU COULD JUST AUTHORIZE THEM TO ENTER WITHOUT ANYONE PRESENT (YEA RIGHT). YOU WAIT AROUND ALL DAY AND NO ONE SHOWS UP AND WHEN YOU CALL C.S. THEY ALWAYS SAY THE SAME THING, "THE TECH SAID THE CALL WAS CANCELLED AT THE DOOR BY THE CUSTOMER." COMPLETE B.S. YOU HAVE NO CHOICE BUT TO DEAL WITH IT BECAUSE YOU CAN'T BE SERVICED BY COX OR QWEST.
2. THEY HAVE AN OPEN 24HR POOL POLICY WHICH ALLOWS TENANTS TO PARTY IN THE POOL AREA AT ALL TIMES OF THE NIGHT. THE POOL AREA IS IN THE CENTER OF THE TWO BUILDINGS AND THE SOUND JUST ECHOES OFF THE WALLS. IT IS LIKE MTV'S REAL WORLD WHERE THESE PEOPLE HAVE NO CONSIDERATION FOR OTHER PEOPLE LIVING HERE. YOU HAVE THESE RETARDED GIRLS SHRIEKING LOUDLY AT 3AM BECAUSE THESE DRUNK ASS SCREAMING GUYS ARE THROWING THEM IN THE POOL. I CAN'T UNDERSTAND WHY THE MGMT WOULDN'T USE ANY KIND OF COMMEN SENSE TO PUT A CURFEW ON THE POOL HRS. MAYBE THEY WILL ONCE THERE IS A FATAL ACCIDENT IN THERE CAUSED BY SOME DRUNK UNDERAGE INDIVIDUAL. IF YOU COMPLAIN TO THE MGMT ALL THEY SAY IS TO CALL THE COURTESY PATROL. WHICH LEADS ME TO COMPLAINT #3.
3. THE SECURITY HERE IS A JOKE. WE HAVE SEEN A GUY GET STABBED IN THE GATED PARKING LOT AND WATCHED AS THE POLICE AND AMBULANCE CAME AND TEND TO THIS SITUATION. ANOTHER GUY WAS ROBBED AT GUNPOINT IN THE STAIRWELL ONE NIGHT WHEN RETURNING HOME. I MYSELF HAVE CALLED SECURITY DUE TO THE NOISE IN THE POOL AREA AND I NEVER SAW THEM COME. IT IS A JOKE!!!
4. THE RESIDENTS HERE ARE BECOMING YOUNGER AND LESS RESPECTFUL. THERE IS DOG POO IN THE HALLWAYS, IN THE ELEVATOR AND ALL OVER THE GROUNDS. YOU WOULD THINK PEOPLE WOULD TAKE MORE PRIDE IN WHERE THEY LIVE. WHEN I FIRST MOVED IN HERE I WAS EXCITED BECAUSE IT SEEMED SO LUXURIOUS BUT THINGS ARE STARTING TO BECOME GHETTO. IT SEEMS NOW THAT AS LONG YOU CAN PAY UP FRONT TO MOVE IN THEY WILL ALLOW ANYONE TO DO SO.
I CANNOT REALLY SAY ANYTHING NEGATIVE ABOUT THE STAFF. THEY SEEM TO HAVE GOTTEN RID OF THE SNOTTY,RUDE AND GOOD FOR NOTHING GIRLS THAT USED TO WORK HERE. ATHENA AND YOLANDA ARE THE BEST I HAVE HAD THE CHANCE TO DEAL WITH HERE. (BESIDES JULIE BROWN, WE WISH YOU WOULD HAVE NEVER LEFT!) THE MAINTENANCE GUYS ARE GREAT ALSO! I AM SURE THEY ARE WAY UNDERPAID TO HAVE TO CLEAN UP AFTER THESE DISRESPECTFUL AND DISGUSTING PEOPLE THEY HAVE LIVING HERE NOW. THANKS FOR THE GREAT WORK GUYS!!!
OVERALL, I WOULD LIKE TO SAY THAT MY LIVING HERE WAS AN OUTSTANDING EXPERIENCE BUT AS A HARD WORKING CONSUMER AND RENTER, I CAN'T. I UNDERSTAND THAT NO MATTER WHERE YOU GO YOU'RE GOING TO HAVE PROBLEMS, BUT FOR WHAT YOU PAY HERE I WOULD EXPECT BETTER. THEY SAY "YOU GET WHAT YOU PAY FOR!" WELL I'M STILL WAITING FOR IT! I DEFINITELY OVERPAID!

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