AVERAGE RATING
recommended by:
58%
overall rating:
58%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
< | >
NO! NO! NO!
From: -Anonymous-Date posted: 3/1/2007
Years at this apartment: 2007-01-01 - 2007-01-01
1 response
My opinion of the MIS-management team here: Dishonest, rude, lazy, biased, confrontational gossips. aLKeoXpj3s4OSgrp1trb
|
|
|
||||||||||||||||||||
I'm the author!
User Responses |
|
| From: Anonymous | Date: 04/01/2007 |
|
On Wednesday, 12-27-06, at approximately 2 pm, I hand-delivered a letter to the leasing office. The letter documented my complaints regarding the excessive noise coming from the apt above me. I also presented a CD recording of the noise coming from said apartment. While I was speaking one of the support staff members, the Office Manager rudely interrupted the conversation. She seemed to be extremely irritated by my presence. The office manager boldly stated that she didn't care what was on the CD and went on to say that as far as she was concerned, I could have made the whole thing up! The office manager further stated that she was NOT going to evict someone for running back and forth, dropping things on the floor, or playing loud music (funny at least one of these things is mentioned in my lease as a reason to evict someone). I sat and listened as she went on and on about how I needed to prove to her that the person/people in apartment above me were actually creating a disturbance. I asked her to listen to the CD. She said that she would, but also stated that my CD was worthless as far as she was concerned. I asked the office manager where are this bureaucracy was when she sent me an unsigned 10-day notice claiming I was throwing trash from my balcony. I asked her what proof she used to send me that threatening letter. The office manager said that I called her and told her I was throwing things from my balcony. Utterly disgusted, I got up and left the office. That same evening, at 5:28 pm, I received a call from a greyclow supervisor. The supervisor seemed to be trying to downplay the issue by saying things like, "Well, maybe the kid upstairs got a jump rope for Christmas." Or, my personal favorite, "Are you sure the noise is coming from that apartment?" I started to tell the supervisor that when someone one knocks on my door, I don't run to the window and say, "Who is it?" However, the supervisor stated that they would give the woman in the apartment above me a courtesy call, "to see if she is all right". "To see if she is all right?" I thought to myself. No one is stomping and banging over her head all day and night. Of course SHE is all right! The supervisor stated that if I had any other problems to call her back and they would take it to the next level. I should have asked, "what's the next level from nothing?" Ladies and gentlemen, ask yourself one question, is this the kind of customer service you want to be subjected to? |
|
Free estimates on moving trucks
Find apartment share/roommates
Up to: Clarendon Park
Phoenix apartments
Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.
E-mail successfully sent to Clarendon Park
