Copper Canyon Apartments
#19,265 #176 #595

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Copper Canyon Apartments

12440 North 19th Avenue, Phoenix, AZ 85029
(64 Reviews)
$1,120 - $1,510/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed 1 Bath

1 Bed, 1 Bath | 750 sq. ft.

$1,120 - $1,140

3 Available Units

See Floor Plan Details

2 Bedrooms

2 Bed 2 Bath

2 Beds, 2 Baths | 960 sq. ft.

$1,490 - $1,510

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

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Copper Canyon Apartments Reviews

(64)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

smithshativia@gmail.com

Resident 2023

9/5/2023

Lack

They want work with you knowing yesterday was a holiday 9/4/23. Their late fee $75 on 9/5/23……….,,,,,,…..,,………………………!!!!!!!!!!!!!!!!!!!!!!!!!!!!!… See More >
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anonymous

Resident 2019 - 2021

8/11/2021

Review must be old or faked. My neighbor and I both had water pouring into our apartments from a leak upstairs and management was so blazei about it. I had to walk into the office Monday morning and face them to get them to come… See More >
    Manager

    8/25/2021

    Copper Canyon Apartments
    We truly appreciate you taking the time to share your experience with us, though some of your comments are certainly concerning. Please know that your feedback is very important to us, as our top priority is providing you and all of our residents with only positive living experiences. We took some time to discuss this with our team, and it is our understanding that your team has reached out to you regarding this situation to help ensure everything has been completed in regards to maintenance and treatment. We understand your frustrations about the duration of the repairs that you experienced, and we hope you accept our sincere apologies for the delays. We have had an influx of service requests, and our team has been working very hard to keep up with the volume, however, we are disappointed that we could not complete the repairs as quickly as we would have liked. I am under the impression that you and your team have worked out a reasonable solution to this. If there is anything else you would like to share, or if there is anything else we can do for you, please feel welcome to send us a message at feedback@sunrisemgmt.com. We truly appreciate your time, and we wish you well. Kind regards – Madisson, Customer Experience Team.
    Review Author Icon

    anonymous

    Resident 2015 - 2021

    8/6/2021

    DITTO it use to be a great place but not anymore , we have been here over 6 years things were great , recently we have noticed a lot of people moved out I don't know why but for us we are moving because 1-waterhsut… See More >
      Manager

      8/20/2021

      Copper Canyon Apartments
      Hello there, We truly appreciate you taking the time to share your valuable feedback. Our goal as a company is to help ensure each resident receives a positive living experience, so we are very disappointed to hear we have missed the mark, and we hope you accept our sincere apologies. In regards to any water shut-offs, our team does their best to notify residents in advance, however, in emergency situations, sometimes we are unable to do so, as it is an unexpected occurrence and the water must be turned off within 24 hours of when the issue is detected. We are very concerned about your comments regarding pest control and your water, however, and we would love the chance to speak with you about this so we can come to a solution. If you could, we would greatly appreciate it if you could send us a message at feedback@sunrisemgmt.com with your name, contact information, and address so we can help address these issues as quickly as possible. We try to remain as transparent as possible regarding any late fees, which are outlined in the leasing agreement. Please know that we take your feedback very seriously and we use all input we receive to improve our learning and services where necessary. If there is anything else you would like to share with us, please feel welcome to reach out to us using the email mentioned above, as we would love to hear from you and learn how else we might be able to improve your experience with us. We truly thank you for your time, and we hope to hear from you soon! Best wishes – Madisson, Customer Experience Team.
      Review Author Icon

      larryroark

      Resident 2013 - 2019

      6/17/2019

      I have lived here at Copper Canyon for 4 year its been one of the best apartments that I have lived in since I moved to Phoenix 8 years ago. The area where I live is an awesome and quiet. I have not had any… See More >
        Manager

        6/19/2019

        Copper Canyon Apartments
        Thank you so much for your great rating, Larry. We love to know what makes our residents happy and where we can improve! Our team prides itself on delivering a top-notch resident experience and we're glad to know that you're enjoying your life at Copper Canyon. We appreciate what you've had to say, thanks again. Jenais G. Customer Experience Specialist feedback@sunrisemgmt.com
        Review Author Icon

        Pat2kay1anna87

        Resident 2017 - 2019

        2/10/2019

        I love this community because everyone makes you feel like family. From the time my children and i came to see the complex we fell in love with not only the beauty of the apartments inside and out but the amount of attention, understanding and… See More >
          Manager

          2/13/2019

          Copper Canyon Apartments
          Thank you so much for your kind review. It is our team's goal to provide an enjoyable experience to all residents. Our team does this through hard work and placing importance on building relationships with residents. Your comments truly mean a lot and will absolutely make our team smile. We appreciate your residency. Please don't hesitate to reach out if you have any additional comments or concerns. Jenais G. Customer Experience Specialist
          Review Author Icon

          anonymous

          Resident 2013 - 2018

          1/17/2019

          I don't recommend this place to anyone the manager so unprofessional, and after 6 years of living there they stole our deposit and refund saying that the owners won't sign the refund check it's just a joke don't go there they are shady… See More >
            Manager

            1/22/2019

            Copper Canyon Apartments
            Thank you for taking the time to leave us your thoughts. From your review it seems as though there may be some confusion regarding your move out fees. All charges are listed on your Final Account Statement, a member of our management team would be happy to give further explanation of the charges. Feel free to give the office a call, you may also reach out to feedback@sunrisemgmt.com. Jenais G. Customer Experience Specialist
            Review Author Icon

            anonymous

            Resident 2013 - 2018

            11/28/2018

            It use to be a good place we are literally moving because of the new complex manager very very unprofessional we've been here for 6 years and believe or not we are moving because of her we asked for pest control 4 times no one… See More >
              Manager

              11/30/2018

              Copper Canyon Apartments
              Thank you for taking the time to share your thoughts. It seems that you did not experience the 5 star living experience we strive to provide to all residents. We appreciate your input. If you would like to further discuss your review, please contact us at feedback@sunrisemgmt.com. Jenais G. Customer Experience Specialist
              Review Author Icon

              anonymous

              Resident 2013 - 2018

              11/27/2018

              it use to be a great place but not anymore , we have been here over 6 years things were great , recently we have noticed a lot of people moved out I don't know why but for us we are moving because 1-waterhsut off… See More >
                Manager

                11/30/2018

                Copper Canyon Apartments
                Thank you for taking the time to share your experience. It seems that you did not experience the 5 star living experience we strive to provide to all residents. We appreciate your input. If you would like to further discuss your review, please contact us at feedback@sunrisemgmt.com. Jenais G. Customer Experience Specialist
                Review Author Icon

                Zelena

                Resident 2018

                9/22/2018

                I recently moved to this apartment and as soon as I viewed the apartment I felt at home, the office staff are very friendly Melissa and Roshaunda were very nice and propt on every issue (which were minor) they had fixed right away, my apartment… See More >
                  Manager

                  9/26/2018

                  Copper Canyon Apartments
                  Zelena, thank you so much for you kind and sincere 5-star review. We appreciate your taking the time to share your feedback to our team and also how you feel about our team. We're so happy that your move in went well and that you have recommended Copper Canyon to friends. Again, we thank you so much for your rating and review contributions. Please let our team know is there is anything we can do to make your apartment home more enjoyable. Jenais G. Customer Experience Specialist feeback@sunrisemgmt.com
                  Review Author Icon

                  codypeder

                  Resident 2017 - 2018

                  7/26/2018

                  One of the best apartments I've stayed at in the past few years, even if other apartments were better in a few areas. In summary, my pros are fantastic office staff, no bugs, no slimy tricks or games, good price, good location, and plenty of… See More >
                    Manager

                    7/27/2018

                    Copper Canyon Apartments
                    Thanks so much for your honest and in-depth review of Copper Canyon. It seems like you were really satisfied with the service you received here. Our team shines when it comes to providing good service and residential hospitality. We appreciate the helpful feedback you've included regarding maintenance and our apartment homes. We take feedback seriously and include this information in our training and development. Thank you again for taking the time to review us. Have a great day! Jenais G. Customer Experience Specialist feedback@sunrisemgmt.com
                    Review Author Icon

                    anonymous

                    Resident 2017 - 2018

                    7/2/2018

                    I have lived in copper canyon for a year and have had no issues, the grounds are kept neat and clean at all times. My experience has been great maintenance has been helpful beyond and very quick to respond for the few things I have… See More >
                      Manager

                      7/6/2018

                      Copper Canyon Apartments
                      Thank you for your taking the time to share your experience. We truly do appreciate that you've taken the time to leave us your thoughts. We're happy to see that you're enjoying your apartment home, our community, and the service of our team members. If there is anything we can do to make your apartment home more enjoyable feel free to let us know at feedback@sunrisemgmt.com. Jenais G. Customer Experience Specialist
                      Review Author Icon

                      Bethanyv10

                      Resident 2016 - 2018

                      6/30/2018

                      Being the first time I've lived in an apartment after graduating from college this has been the perfect apartment complex for me and my brother. It's close to different food locations, movie theaters, downtown, Grand Canyon University, and shopping areas. While my apartment is right… See More >
                        Manager

                        7/2/2018

                        Copper Canyon Apartments
                        Thank you so much for taking the time to share your experience at Copper Canyon. We're so happy to know that you and your brother have been enjoying your apartment home! Please let us know if there is anything we can do to make your apartment home more enjoyable. Jenais G. Customer Experience Specialist
                        Review Author Icon

                        anonymous

                        Resident 2015 - 2016

                        6/18/2018

                        I am not a review writer, however after my most recent horrible experiences with my current community I felt compelled to write a review. I was very pleased during my stay at Copper Canyon Apartments. I move frequently always staying in one or two bedroom… See More >
                          Manager

                          6/19/2018

                          Copper Canyon Apartments
                          Thank you so much for your thorough review and 5 star rating! We're happy to see the positive impact your time at Copper Canyon has made on you in the long-term. The points you mentioned in your review are important to many of our residents. There's great hiking nearby, we're centrally located, our manager is extremely involved and believes in creating a sense of community, our team keeps the ground looking great, and our maintenance team is always ready and willing to help. We would love to have you back as soon as you would like to come back! Feel free to reach out to the community manager in the office or you may also reach out to me at feedback@sunrisemgmt.com Jenais G. Customer Experience Specialist
                          Review Author Icon

                          brilewis14

                          Resident 2015 - 2018

                          6/11/2018

                          I have lived here for three years and I've loved every minute of it. The property manager is extremely involved in her community. I have had friends choose to live here because of her specifically. She tries her best to solve any problem that you… See More >
                            Manager

                            6/14/2018

                            Copper Canyon Apartments
                            Thank you for your kind words about our community manager! She will love the input you've had to share regarding her service! We appreciate you taking the time to share your 5-star rating. Our ultimate passion is creating a positive living experience. Please let us know if there is anything we can do to make your apartment home more enjoyable, we welcome all input. Feel free to reach out to me at feedback@sunrisemgmt.com. Jenais G. Customer Experience Specialist
                            Review Author Icon

                            Efrain_G

                            Resident 2017 - 2018

                            6/1/2018

                            I really enjoyed my time living here at copper canyon apartments. The community staff was really helpful they really love to help out there community. Overall the community was really quite and no problems ever happened in my time living here. Overall a very nice… See More >
                              Manager

                              6/7/2018

                              Copper Canyon Apartments
                              Thanks for the recommendation, Efrain. We really appreciate you taking the time to review and rate us. We truly strive to create a great experience for all of our residents. If there's any additional input or any suggestions you'd like to provide, please let us know at feedback@sunrisemgmt.com. Jenais G. Customer Experience Specialist
                              Review Author Icon

                              Yflo2171

                              Resident 2011 - 2017

                              9/14/2017

                              I dont even know where to begin with this place. Infested with roaches and bed bugs mainly. The bed bug issue was my last straw ... I am so disappointed Im not even sure how to review kindly. Got rid of all my furniture and… See More >
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                                joycewhl

                                Resident 2016 - 2017

                                7/17/2017

                                I've lived here for almost a year. I had an issue with my kitchen faucet. Raul, not only replaced my faucet but went above and beyond and removed everything from below the sink and pit it back with such care it blew me away! Love… See More >
                                  Review Author Icon

                                  anonymous

                                  Resident 2015 - 2017

                                  7/12/2017

                                  All of the 4-5 star ratings are given because the office manager Roshanda has asked her tenants to go to website to rate them. This is not a good place to live, roaches, they pretty much rent to anyone that has a pulse. … See More >
                                    Review Author Icon

                                    bzabriskie

                                    Resident 2017

                                    4/19/2017

                                    Just new to the Phoenix area and found Copper Canyon Apartments as an excellent choice for my new residence. It's quiet and clean. Roshounda was AMAZINGLY efficient, friendly and helpful in helping me make a choice from about theirs and other apartments. She was honest… See More >
                                      Review Author Icon

                                      eight91121

                                      Resident 2014 - 2017

                                      1/5/2017

                                      Caring I was a resident for over two years 8/14 - 1/17 Staff was considerate and quick to resolve concerns. They go above and beyond the call of duty with their residents and it was enjoyable to have been with them for that period of time. Roshaunda,… See More >
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                                        dcarter71

                                        Resident 2012 - 2016

                                        12/29/2016

                                        Where do I begin to speak about the ANGELS of Copper Canyon Apts. ... specifically property managers Roshaunda and Nancy! In a word, they ROCK!! They truly do CARE about the tenants, and actually HELP you in every way they can. I have lived here… See More >
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                                          cardinals85027

                                          Resident 2016

                                          12/28/2016

                                          I wanted thank the manager and staff for helping is out to make a change to a two bedroom apartment with a short notice. They went over and beyond to help us out!!!! We didn't know we were getting our daughter back from cps that… See More >
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                                            anonymous

                                            Resident 2018

                                            6/19/2018

                                            No yard maintenance for the 3rd week in a row. Leaves and trash and dog poop everywhere. Northside apartments look awesome and south apartment lawn isn't being watered, dirt spots, neighbors are loud, nasty and trash the place and now we have had no one… See More >
                                              Review Author Icon

                                              anonymous

                                              Resident 2016

                                              12/5/2016

                                              Lived here 5 months. I was infested with roaches 1st month told office, she accused surprise that I had roaches "you have roaches, didn't you just move in?" I swear this place is disgusting. I had 5 neighbors complain about bed bugs.... guess who's… See More >
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                                                anonymous

                                                Resident 2015 - 2016

                                                12/5/2016

                                                DO NOT RENT HERE! Infested with roaches! They have somebody Spray but it don't work. For almost a $1000 you can get better some where else. I've been here way to long and can't wait to get out. How can you rent a place knowing… See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Covered Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Deposit: $150. Rent: $25. Restrictions: $150 non-refundable for up to 2 pets, $150 refundable pet deposit for up to 2 pets is required, plus $25 monthly pet rent per pet, due and payable on the 1st of each month with your monthly rent payment. 35 lbs weight limit. Reasonable accomodations are made for service and companion animals in connection with disabilities.. Pet Limit: 2
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                                                  • Dogs Allowed
                                                    Deposit: $150. Rent: $25. Restrictions: $150 non-refundable for up to 2 pets, $150 refundable pet deposit for up to 2 pets is required, plus $25 monthly pet rent per pet, due and payable on the 1st of each month with your monthly rent payment. 35 lbs weight limit. Reasonable accomodations are made for service and companion animals in connection with disabilities.. Pet Limit: 2
                                                    Less Info
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                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Basketball Court
                                                  • Cable Ready
                                                  • High-Speed Internet
                                                  • Onsite City Bus Line Stop
                                                  • Playground
                                                  • Short Term Lease Available
                                                  • Spa
                                                  • Two Swimming Pools
                                                  • Water and Sewer Included
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                                                  Leasing

                                                  This is Copper Canyon Apartments in Phoenix, Arizona, situated along the foothills of the North Mountain Preserve. Just steps away within the quiet beauty of this natural landscape is an array of hiking and biking trails for you to enjoy. Copper Canyon offers spacious 1 and 2 bedroom apartment homes and is conveniently located within minutes of shopping, dining, entertainment choices and excellent access to Highway 17. Copper Canyon. . .Life just got a little better. Please call for an appointment today.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Sunrise Management

                                                  C
                                                  C
                                                  Communities
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                                                  Questions & Answers (2)

                                                  brandyljclark@gmail.com
                                                  Asked on: 12/05/2018
                                                  Q: Move in costs?? Availability?? Need to move asap
                                                  Manager

                                                  12/06/2018

                                                  Copper Canyon Apartments
                                                  A: Hello and thank you for reaching out! Please give us a call at for any questions you may have.
                                                  Anonymous
                                                  Asked on: 11/01/2017
                                                  Q: How easy is it to find guest parking?
                                                  Anonymous
                                                  Answered on: 11/01/2017
                                                  A: Pretty easy

                                                  Frequently Asked

                                                  Based on 64 number of votes by renters, Copper Canyon Apartments is currently rated 3.2 out of 5 stars.
                                                  Copper Canyon Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Copper Canyon Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Copper Canyon Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Copper Canyon Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Copper Canyon Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  Copper Canyon Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Sunrise Management
                                                  Cats Allowed
                                                  Deposit: $150
                                                  Rent: $25
                                                  Restrictions: $150 non-refundable for up to 2 pets, $150 refundable pet deposit for up to 2 pets is required, plus $25 monthly pet rent per pet, due and payable on the 1st of each month with your monthly rent payment. 35 lbs weight limit. Reasonable accomodations are made for service and companion animals in connection with disabilities.
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Deposit: $150
                                                  Rent: $25
                                                  Restrictions: $150 non-refundable for up to 2 pets, $150 refundable pet deposit for up to 2 pets is required, plus $25 monthly pet rent per pet, due and payable on the 1st of each month with your monthly rent payment. 35 lbs weight limit. Reasonable accomodations are made for service and companion animals in connection with disabilities.
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Check Availability

                                                  Copper Canyon Apartments

                                                  March 2024

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                                                  Copper Canyon Apartments is a 750 - 960 sq. ft. apartment in Phoenix in zip code 85029. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,120 - $1,510. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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