User Responses
|
|
From:
kdsexton00
|
Date:
07/06/2007
|
I'm so sorry you're going through this. I recently vacated the property and am still dealing with the BS that they've been putting me and my best friend through since we moved in.
When I went to the office to turn in my keys after I left, I was told that my final "statement" would be sent to my new address. I asked what the statement was for and (I don't know names of people there) one of the women informed me that it was in case they were going to charge me fees. I asked what kind of fees there could possibly be since we paid a $500 security deposit, (it was technically $700 because we overpaid and they never gave it back), and (by law) after one year if a resident moves out they are required to replace the carpet with no charge to the previous resident. She informed me that it was for the appliances, and I asked her, "You mean all the appliances that broke one week-one month after I moved in over a year ago? The appliances that I've been calling about for the past year, none of which ever got fixed??" (True story; I posted a review regarding it shortly before I moved).
I told you this story to try and, (hopefully), give you an edge over them. When our appliances started breaking directly after we moved in, my instinct told me that i needed to keep an eye on this place, so I created a type of journal. Anytime something broke, I recorded it in my notebook, including time, date, and other details I felt necessary. I also recorded when I called on such things, how often, date and time, etc. We eventually started having so many problems that I wrote them all down in my notebook and I now have a half-full of complaints notebook. Aside from that being incredibly absurd, I got in contact with a lawyer who agreed to help if the complex tried to charge me more money, agreeing that they had indeed been screwing me and my roommate.
My advice: Don't break your lease because then they can charge you however they want. We tried doing that and the total came out to be $3000 (They say 1700, but just wait until they add up all the "extra, required" charges). Wait it out. Start keeping a notebook regarding everything and anything they screw you on, believe me, it adds up and creates quite the nice little lawsuit. Good luck.
|
|
|
|
From:
azprincess21
|
Date:
07/06/2007
|
Hey darlin...
I am still stuck here. =( I hate it here too. The new management is even worse than the last. It took them a week to remove the beehive that was in my air conditioning unit, with several phone calls every day. I had to have my kids wait outside every day while I ran around with a broom to kill the bees inside my home, getting stung several times. My vacuum cleaner even clogged itself to death on the dead bee bodies. It was gross, as well as unsafe. I finally had enough and contacted corporate, threatening to sue and break my lease for landlord not maintaining safe and fit premises. I have dead bees in all of my light fixtures and where they tried to squeeze their bodies through the vents that I kept closed during this ordeal. I have had enough of cleaning dead bees.
About a month before that, they sent me a letter in the mail stating they would not accept my rent any further unless I had an extra $100 month to month fee and would be charging me back rent as well, for not renewing my January 07 lease. I was so flipping angry, and they were not answering their phones (some service in California was), I stormed down to the office and had to shove in some b*tch's face my copy of the lease. I then told all the people that were in there to never move into a hellhole like this and to leave immediately while they still had the chance. Some of them laughed. I don't care how hillbilly I looked.
"Luxury apartment homes" my @$$!
|
|
|
|
From:
Anonymous
|
Date:
07/24/2007
|
It is not the fault of the office staff that they have to comply with corporate regulations. The majority of the people in that office are pleasant people who will do everything that is in their power to help you.
In regards to your late rent, there is information in lease that says after you are so late, you have to pay with a money order. It's not like they changed it just for you. If you had read your lease, you would have known that. At the point where your rent is more that three days late, they can't accept your check. It's not their fault, and I'm sure it has nothing to do with them "not letting you."
I know for a fact that if you go into the office and speak to the staff PRIOR to the third of the month, they would be more than happy to make arragements with you. Somehow I doubt that you even brought the issue to their attention until after then. Exaggerating your story for effect doesn't really help anyone to make an informed decision about moving into Diamonte. You just look rather ignorant for not reading your lease.
Also, people are a lot easier to work with if you can remain relatively respectful and civil towards them. Aside from the manager, the office staff does not have the authority to make or break rules for you. Perhaps if next time you read your lease BEFORE signing it, you'll be happier. It might also help if you were such an ignorant, raging -----.
Just so everyone reading this knows, I live at this complex and I have minimal problems and found the staff pleasant and knowledgable. This lady just wants exceptions made for her. Everyone is responsible for paying their own rent and paying it on time. You're not special because you have a little financial hardship, because we all do sometimes. Welcome to the real world, it does not revolve around you.
|
|
|
|
From:
Anonymous
|
Date:
08/11/2007
|
Usually, I am on the tenant's side, but... ihatebelllakes, most of this drama is YOUR fault! You sound immature and extremely irresponsible.
When someone breaks into your car, once - why would you leave more personal items in your car for people to steal? And, if your car door doesn't lock and you don't bother to get it fixed, who is to blame if your things get stolen, AGAIN?
Obviously, you are aware that you live in a crime ridden complex; you need to LEARN HOW TO BE more proactive, instead of so reactive!
If people are vandalizing your property, call the police, not the leasing office! If this pattern of property damage continues, you may be able to break your lease because of unsafe conditions. But, you need a police report to prove it. Calling the leasing office about your vandalized car is like complaining to the phone company about a toothache!
ihatebelllakes, some of the things you said don't add up; which makes me think you are lying. You claim that your director gave you your PAY CHECK in the nick of time. So, you rushed over to your complex to pay your rent, but they would not accept your payment because it had to be in a money order OR A CASHIER'S CHECK, and instead of going to get a money order, YOU OPTED TO WAIT UNTIL MONDAY?
Now, if I am not mistaken, there are 24 hour check cahsing places All OVER ARIZONA!!!! If paying your rent ON TIME WAS SO IMPORTANT, you would have RAN to the nearest check cashing station and got a money order! But, nooooooooooo... you decide to cry about and wait until Monday! Nuts!
ihatebelllakes, instead of running around making poor decisions, you might want to spend some time reading your lease. ANYONE WHO LIVES IN AN APARTMENT should know that when your rent is late, it has to be paid by cashier's check or money order!
For your own sake, GROW UP!
|
|
|
|
From:
Anonymous
|
Date:
08/11/2007
|
Both anonymous posts were either put up by management or sucks up getting three free months in rent.
|
|
|
|
From:
Anonymous
|
Date:
08/12/2007
|
Both anonymous post were created by management or suck-ups, really? Even this one:
"From: Anonymous Date: 08/11/2007
Both anonymous posts were either put up by management or sucks up getting three free months in rent."
Don't be such and overly emotional fool. Everyone that disagrees with a complaining tenant, is not on the side of management.
Number one: I do not live in this complex. Number two: I don't even know where it is!
As a renter, I am extremely sensitive to other tenants' concerns. Believe you me, I have had my share of fights with STUPID property managers, but let's be real here.
ihatebelllakes' story is full of holes and opportinites for ihatebelllakes to see where she went wrong. She is not without blame. She played a part in this drama, too.
And, until she accepts here responsibility for what happened here, she will always have these types of problems in her life.
|
|
|
|
From:
Anonymous
|
Date:
08/13/2007
|
I was the one that put up the third anonymous post on 08/11/2007. As for you, Anonymous #4 on 08/12/2007, all I can say is that I now own my own house that's all paid for. I no longer have to deal with the drama of having to answer to nasty apartment managers and backstabbing leasing consultants. If you want to pay rent to greedy property managers who get rich off of you, knock yourself out. I'm just glad I don't have to answer to stupid apartment employees anymore.
|
|
|
|
From:
Anonymous
|
Date:
08/26/2007
|
I posted the first anonymous post. I'm not associated with the management of Bell Lakes/Diamonte, but I do live here.
It is terribly ignorant for you to assume that I am because I happened to point out how ridiculous the original poster is.
That being said, calling out office staff BY NAME is excessive and rude, in my opinion. If you would like to call out Dave, the manager, go right ahead. However, it is not the fault of the leasing agents that they have to comply with corporate rules.
PAY YOUR RENT or pursue the appropriate avenues for making arrangements. People who complain about policies that are specifically outlined in their leases just look dumb. Try actually reading your lease, it will make you life easier.
Just as a side note, I wish "sucking up" resulted in free rent, but it does not. I'm just trying to provide a point of view that isn't tainted by ignorance and deadbeats who can't pay their rent.
|
|
|
|
From:
Anonymous
|
Date:
01/21/2008
|
I’m sure this place hates you too
|
|
|
Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.
Free estimates on moving trucks
Free quotes on movers
Up to: Diamonte on Bell (formerly Bell Lakes Apartments)
Phoenix apartments
|
I'm the author!
