La Serena at Toscana
  (formerly Tuscany Cove)

La Serena at Toscana (formerly Tuscany Cove) is recommended by:
35.0%
Overall Rating
2.52 out 5
Parking:
2.33 of 5
Maintenance:
2.91 of 5
Construction: 3.09 of 5
Noise:
2.76 of 5
Grounds: 2.86 of 5
Safety: 2.77 of 5
Office Staff:
2.26 of 5

1814 East Bell Road
Phoenix, AZ 85022
602-923-3862
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Yo!

An honest review

From: esquared
Date posted: 8/12/2006
Years at this apartment: 2005 - 2006

 
Sometimes with the good, you have to take the bad.

The apartments are beautiful, inside and out. I am 20 and my husband is 24, and when we bring friends over, people are amazed that we can manage a place like this at our age. The pools are kept clean, the groundskeepers are generally curteous and always busy. We've lived here for almost a year and are generally satisfied with our experience.

We've had a few unresolved problems, mostly with neighbors. Our upstairs neighbors have 2 children (what kind of people live upstairs when they have 2 small children') and they are very noisy. All hours of the night they are stomping around, and the parents are always arguing at the top of their lungs. We have reported this on several occasions and it quiets down for... about 2 days. We had to resort to banging on the ceiling with a broom, then WE got a violation notice for making noise! (they reported us for making noise because they were making noise!) But hey, what can you do. These are obviously not reasonable people.

Also our third story neighbor pours their dirty cat litter over their balcony, which makes it unpleasant for us to leave the arcadia door open if we so choose. That has to be one of the grossest things I've ever encountered.

Another neighbor to the side of us has nightly drama, always yelling at someone on her cell phone on her balcony at 2am.

The cat problem here is terrible. We have a volleyball court, and the cats see it as the world's largest litter box. Cats are always hanging out on our patio, and when we open the door they hiss at us like its THEIR patio. They hide under the cars and would probably attack when you come near if they weren't so chicken.

Still, as long as we keep to ourselves and try to ignore the massive noise (we understand that we live in an apartment, the noise just makes us work harder toward buying a house!)and that there is no such thing as a quiet apartment complex. One can hope, though.

Well, I won't bore you any more. Just know that no apartment complex is perfect. You will always think its to die for before you sign the lease, then reality sinks in. The staff already has you trapped. Its kind of like getting married. Once the honeymoon is over, you start to see exactly who you married.


Recommended: YES
Overall Rating
4 out of 5
Parking:
4 of 5
Maintenance:
4 of 5
Construction: 5 of 5
Noise:
1 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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