#14,888 #120 #417

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Cielo

8222 North 19th Avenue, Phoenix, AZ 85021
(240 Reviews)
$575 - $860/mo
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Floor Plans & Pricing

Studio

Studio C

Studio, 1 Bath | 455 sq. ft.

$575 - $650

5 Available Units

See Floor Plan Details

1 Bedroom

One Bedroom Deluxe

1 Bed, 1 Bath | 579 sq. ft.

$649 - $659

5 Available Units

See Floor Plan Details

One Bedroom Standard

1 Bed, 1 Bath | 555 sq. ft.

$685

4 Available Units

See Floor Plan Details

2 Bedrooms

Two Bedroom Two Bath FF

2 Beds, 2 Baths | 879 sq. ft.

$850 - $860

3 Available Units

See Floor Plan Details

Two Bedroom One Bath

2 Beds, 1 Bath | 779 sq. ft.

$825

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

C

Review Ratings

Noise

3.0

Grounds

3.0

Safety

1.5

Office Staff

3.0

Maintenance

3.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Cielo Reviews

(237)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

jtdaz1962@gmail.com

Resident 2019 - 2023

12/11/2023

Year 4

I am renewing my lease for the 4th time. I enjoy the quiet area and it is near my Walgreens and hiking trails. The maintenance is prompt and keeps the complex clean. Savannah Garcia was extremely helpful and professional in handling my renewal. Thank you,… See More >
    Review Author Icon

    Jermere

    Resident 2022 - 2023

    11/1/2023

    NEVER MIVE HERE

    This was the worst experience my son, being 22 had moving into his 1st apartment from MD to AZ. It took maintenance almost a month to remive debri they left on his terrace. Very SAD! They lie about how the apartments look and are definitely… See More >
      Review Author Icon

      anonymous

      Resident 2022 - 2023

      2/9/2023

      DO NOT MOVE HERE!!!- This is by far the worst apartment community I’ve ever lived in. Water shut offs once a week with no notice. When you call they never have an answer. They just say “I thought an email was sent out”Honestly I’d rather… See More >
        Review Author Icon

        anonymous

        Resident 2021 - 2022

        12/13/2022

        Pests and water issues

        I have been living here for almost two years and have nothing good to say about living here. Rent has gone up by over 300 dollars since my initial year and management is pathetic. Our mailboxes were vandalized and inoperable for almost a year, forcing… See More >
          Review Author Icon

          Resident 754292

          Verified Resident 2020

          3/20/2020

          The quality of the apartment was not what we expected... the apartment is way too old with appliances and shelves very, very old, & worn out and not really up to livable standards... I'm not really happy about it

            Manager

            3/31/2020

            Cielo
            Thank you for taking the time to share your feedback! We are sorry to read that we have not met your expectations!! We would love the chance to change your opinion so please call the Regional Manager, Carol at 214-647-9148. Please leave your contact info, and we will return your call ASAP!
            Review Author Icon

            Resident 753273

            Verified Resident 2020

            3/17/2020

            The move in process was so smooth and easy and the staff was so nice and patient especially being a first time renter. The apartment was very clean upon move in and had very few minor issues and was very helpful with finding solutions to… See More >
              Manager

              3/31/2020

              Cielo
              Thank you for your 5 Star rating! We love our residents!!
              Review Author Icon

              Resident 748356

              Verified Resident 2020

              2/28/2020

              we really love the apartment here. the grounds are very well kept and always look nice. the apartments next door are sometimes kinda sketchy and the area has quite a few homeless people but for the most they don't come in the complex. all in… See More >
                Manager

                2/29/2020

                Cielo
                Thank you for your 4.5 Star rating!! We love our residents!
                Review Author Icon

                Resident 745548

                Verified Resident 2019 - 2020

                2/18/2020

                The office staff was great until right after I moved in. I haven't had any issues, but having people pretend to be nice until you're settled is off putting. Haven't had any issues regardless except for areas that are closed for weeks that we are… See More >
                  Manager

                  2/20/2020

                  Cielo
                  Thank you for sharing your comments although we are sorry to read that we have not met your expectations! Our team strives to provide great customer service at all times, so we are sorry your impression is otherwise. Please feel free to contact the Regional Manager at 214-647-9148 so we can discuss your specific concerns. This is a VM only line, so leave your contact info and we will call you ASAP. We hope to hear from you soon!
                  Review Author Icon

                  Resident 742805

                  Verified Resident 2020

                  2/7/2020

                  Phoebe was very helpful with the entire process of moving in. She showed her knowledge and expertise by answering every question I had. Moving into my new home was truly a stress free and seamless experience.

                    Manager

                    2/20/2020

                    Cielo
                    Thank you for taking the time to rate us, and your kind words about our team! We think Phoebe is pretty terrific too!
                    Review Author Icon

                    Resident 737755

                    Verified Resident 2018 - 2020

                    1/20/2020

                    The apartment complex is nice. However the neighborhood is a bit sketchy. Homeless people will dig through complex garage cans. Several sleep on the bus stop outside the apartment complex, so it's not very inviting. Gun shots, police sirens and helicopters often.

                      Manager

                      1/31/2020

                      Cielo
                      Thank for your 3 star rating!!
                      Review Author Icon

                      Resident 736687

                      Verified Resident 2019 - 2020

                      1/16/2020

                      Moved in January of 2020. There were special offers that cut down the cost of move in. While applying and visiting the site I saw the staff treat the residents with respect and friendliness by showing genuine concern and doing what they could to help… See More >
                        Manager

                        1/31/2020

                        Cielo
                        Thank you for your 4.5 star rating and kind words about our team! We think they are pretty terrific too! Don't hesitate to let us know if anything is in need of attention in your apartment! We'll take care of it ASAP!!
                        Review Author Icon

                        Resident 733300

                        Verified Resident 2019 - 2020

                        1/3/2020

                        I moved into a beautifully renovated apartment that had granite counter tops and white cabinets. I have a light/fan in my living room which I didn't know I was getting but definitely love the surprise. No issues. Very quiet area. Can't hear my neighbors at… See More >
                          Manager

                          1/31/2020

                          Cielo
                          Thank you for your 4+ rating and feedback! Please let us know if there is ever anything in need of attention inside or out of your apartment home, we will take care of it ASAP!
                          Review Author Icon

                          Resident 732877

                          Verified Resident 2019 - 2020

                          1/1/2020

                          This community is fair on price, close to public transportation and fair on accommodations. Non-renovated units are Cheaper than renovated, but I feel like because it's non-renovated there was more disregard in the inspection and preparation process prior to my move in.

                            Manager

                            1/31/2020

                            Cielo
                            Thank you for your 3 star rating and feedback! We are sorry to read that we did not meet your expectations! We will be sure to share your experience with the on site team so they are aware of areas in need of improvement. If you'd like to discuss this or anything else with the Community Manager, Elle, please stop by or call the office anytime!
                            Review Author Icon

                            Resident 732035

                            Verified Resident 2019

                            12/29/2019

                            Hello, I recently moved here, the front office staff where helpful, courteous and professional. What I like about these apartments is they are clean, the landscape is green, trees, on site laundry, pools, quiet, very close to shopping, light rail / transportation. Overall good experience.

                              Manager

                              12/30/2019

                              Cielo
                              Thank you for our 5 star rating!!! We appreciate you!
                              Review Author Icon

                              Resident 731775

                              Verified Resident 2019

                              12/27/2019

                              This apartment community is beautiful yet affordable. We moved in right before the holidays and it was as easy transition. We're still waiting on some things to be completed within the apartment by the maintenance team.

                                Manager

                                12/30/2019

                                Cielo
                                Thank you for taking the time to rate us and share your feedback! We truly appreciate you as a resident - if there is ever anything in need of attention, please give us a call!
                                Review Author Icon

                                Resident 730896

                                Verified Resident 2019

                                12/24/2019

                                I have only lived here for a few days but so far I really enjoy the security and comfort I feel in my new home. The neighbor upstairs are a little noisy but I am probably just not used to it because I have never… See More >
                                  Manager

                                  12/27/2019

                                  Cielo
                                  Thank you for a 4+ Star rating!!! We love our residents!
                                  Review Author Icon

                                  Resident 721900

                                  Verified Resident 2019

                                  11/28/2019

                                  I like the location and amenities. My apartment cabinets, counters, bath installations, and mirror are lovely. I prefer vertical blinds. I am disappointed that the third-floor apartments get hotter than the other apartments.

                                    Manager

                                    11/30/2019

                                    Cielo
                                    Thank you for your 5 Star rating!!! We are sorry to read that you are disappointed in choosing a 3rd floor location, but if you are considering a change, we're sure we can find a location to suit your needs, call or stop by anytime!
                                    Review Author Icon

                                    Resident 717521

                                    Verified Resident 2019

                                    11/25/2019

                                    The staff are all amazing and knowledgeable. Maintinence is prompt and get their job done fast and right the first time. The amenities here are super nice such as the pools and jacuzzi! They have a dog park, outside BBQing areas, assigned parking spots, a… See More >
                                      Manager

                                      11/30/2019

                                      Cielo
                                      Thank you for your 5 Star rating!! We love our residents!!
                                      Review Author Icon

                                      Resident 709739

                                      Verified Resident 2018 - 2019

                                      10/23/2019

                                      I love it here no issues at all. The staff has been wonderful and accommodating. They made the move in process a breeze for me start to finish. I renewed my lease for another year! It's been convenient and enjoyable.

                                        Manager

                                        10/31/2019

                                        Cielo
                                        Thank you for your 4 Star rating!! We strive to provide exceptional customer service, so we are thrilled to read that our team took good care of you!! We love our residents!!
                                        Review Author Icon

                                        Resident 701261

                                        Verified Resident 2019

                                        9/30/2019

                                        The online application process is a nightmare, in Colorado where I came from, we always used paper documentation. They require upon move-in, a cashiers check, renters insurance(they can also provide this), proof of srp(electricity), proof of job and income amount, and online lease signing. The… See More >
                                          Manager

                                          10/18/2019

                                          Cielo
                                          Thank you for your 4 Star rating! We are sorry to read there were issues w/ your new home at move in, but it sounds like we have gotten them taken care of! If ever you have anything in need of attention in your home, just let us know!!
                                          Review Author Icon

                                          Resident 685002

                                          Verified Resident 2019

                                          8/24/2019

                                          Just moved here August 4th 2019 I was busy moving in, but when I would walk my dog, I ran into some of the tents they where very nice and said hi what a cute dog. I do like my apartment its big… See More >
                                            Manager

                                            8/29/2019

                                            Cielo
                                            Thank you so much for your amazing review. Our residents truly mean the world to us and we are happy to hear that our community is meeting your expectations. We are happy that you have chosen to call Cielo home. Please let us know if there is anything you need. Thank you again for taking the time to let other know about your experience at our community.
                                            Review Author Icon

                                            Resident 659342

                                            Verified Resident 2019

                                            10/8/2019

                                            I really do not like the added expense of $35 for garbage pick..it should be an option if we want. I want to kniw if the office puts on a holiday event for the tenants? Also there are several lights out in very dark area… See More >
                                              Manager

                                              8/23/2019

                                              Cielo
                                              Thank you for taking the time to leave this amazing review for Cielo! We are so happy that we could meet your expectations. Our residents are important to us. We are so happy to know that you have chosen to live at our community.
                                              Review Author Icon

                                              Resident 681902

                                              Verified Resident 2019

                                              8/17/2019

                                              I only recently moved in but am very pleased with my choice. When I applied, there was only one unit available that I was interested in. While waiting for my background check to come back, that unit was rented. Thankfully something comparable was available and… See More >
                                                Manager

                                                8/23/2019

                                                Cielo
                                                Thank you for taking the time to leave this amazing review for Cielo! We are so happy that we could meet your expectations. Our residents are important to us. We are so happy to know that you have chosen to live at our community.
                                                Review Author Icon

                                                Resident 677918

                                                Verified Resident 2019

                                                8/13/2019

                                                Good. Had no major issues. Apartment was clean, up to date and ready to go. The staff wasn't very helpful when finding mailboxes. It took forever. Laundry facilities are kind of dirty. Other than that everything was good

                                                  Manager

                                                  8/23/2019

                                                  Cielo
                                                  Thank you for your recent feedback. We value our residents and take pride in our community. We truly appreciate your kind words and you taking the time to share your experience with others. We are glad you have chosen to call Cielo your home
                                                  Review Author Icon

                                                  Resident 677168

                                                  Verified Resident 2016 - 2019

                                                  8/11/2019

                                                  The rent increases at least $50 each time I renew. My unit is very overpriced at this point for remaining the same, no upgrades have ever been offered. The office staff is unresponsive when there are any issues. Maintenance does their best regardless of how… See More >
                                                    Manager

                                                    8/23/2019

                                                    Cielo
                                                    Thank you for your review. We appreciate your honest feedback. We value our residents and take pride in providing a great place to live. Please let us know if there is anything we can do to make your experience more enjoyable. Thank you again for your time and your feedback.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Carport
                                                    • Covered Parking
                                                    • Expansive Cabinet Space
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Breed Restrictions
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                    Other
                                                    • Additional Storage
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Bark Park
                                                    • Blinds
                                                    • Breakfast Bar
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Central Heat and Air
                                                    • Clubhouse
                                                    • Courtyard
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Disposal
                                                    • Electric Kitchen Appliances
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • High Ceilings
                                                    • Kitchen Pantries
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Park Nearby
                                                    • Pool
                                                    • Pool View
                                                    • Premium Corner Units
                                                    • Premium Flooring
                                                    • Public Transportation
                                                    • Quality Landscaping
                                                    • Refrigerator
                                                    • Se Habla Espanol
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Spacious Closet
                                                    • View
                                                    • Wheelchair Access Available
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                                                    Leasing

                                                    Live in one of the friendliest apartments in Phoenix, AZ and surround yourself with beautiful landscaping, comfortable homes, and thoughtful amenities. Located on the corner of N 19th Ave. and W Northern Ave., Cielo is just minutes away from Heard Museum as well as all of the shopping, dining and entertainment that nearby Glendale has to offer. Cielo offers its residents unique studio, one, or two bedroom apartment homes, in addition to exclusive amenities such as a Shimmering Swimming Pools & Spa, Clubhouse, and 24 Hour State of the Art Fitness Center. Take a swim in our gorgeous pool, stroll through our pet-friendly community, or have a day out in nearby Glendale. If you're looking for a home close to Heard Museum or want to experience the perks of a wonderful apartment home in a convenient location, Cielo is the place for you in Phoenix. You deserve the very best in apartment living and our community offers an easy, relaxed lifestyle. We invite you to browse our photo gallery
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (2)

                                                    David_D511
                                                    Asked on: 07/31/2022
                                                    Q: Do y'all take SSI and social security
                                                    Lapo_B
                                                    Asked on: 02/11/2020
                                                    Q: Is it possible to rent these units for short term stays, like for two months? Is it possible to rent theme on a weekly or month-to-month basis?

                                                    Frequently Asked

                                                    Based on 240 number of votes by renters, Cielo is currently rated 3.2 out of 5 stars.
                                                    Cielo is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Cielo is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Cielo is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Cielo is rated 1.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Cielo is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Cielo is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Dogs Allowed
                                                    Restrictions: Breed Restrictions
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Cielo

                                                    March 2024

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                                                    Cielo is a 455 - 879 sq. ft. apartment in Phoenix in zip code 85021. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $575 - $860. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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