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Monterey Village Apartments (formerly Heather Ridge Apartments)

4707 East McDowell Road, Phoenix, AZ 85008
70%
48
Reviews
70%
Apartment Rating
51%
City Average
04/01/14
Resident

I don't know where all these positive reviews are from but ummm not true ? The reason I leased here is because I saw all the good reviews ..little did I know the negative ones were true. Rent is not high… Full Review ▶

Manager Response
09/05/13
Resident

Monterey Village has, overall, been a great place to live. There are a lot of children playing usually, which is where I would assume most of the trash around the grounds comes from. However, the staff here are prompt and proficient… Full Review ▶

08/17/13
Resident

Overall experience was pretty good I loved the ladies in the office there fun to talk to and they seem to generally care and do there best to go above and beyond ED on the other hand seems very cold hearted… Full Review ▶

07/18/13
Resident

We just moved from here n let me tell you it was s nice couple of years. My family n I had to move because we got a bigger place but it they haf bigger apartments we would have stayed here.… Full Review ▶

07/17/13
Resident

I just moved in, I love it here. Full Review ▶

06/27/13
Resident

I Love it here. I have had no problems since I have been here. The office staff is very helpful and cooperative. They made my move in quick and painless. I never even have to go to the office I can… Full Review ▶

05/13/13
Resident

We moved in a couple of months ago and just wanna thank the staff for there well treatment. I lost my job and they gave me info on people who could help us with our rent. Not only did they help… Full Review ▶

12/02/12
Resident

Live here!! Great team, apartment was fab at movein andits close to everything... I recommend it. Mel ur great attitude makes it feel warm here thanks!! Full Review ▶

12/02/12
Resident

Wonderfully welcomed!! Staff treated us so kindly helped us find storage. Found apartment with a beautiful welcome gift that made the night much better. That is worth a million words. Great professional team. My props to the maintenance men that worked… Full Review ▶

11/29/12
Resident

I love it an am going to miss it. Great place never had a problem. What made it the best place I ever lived besides at home was how warm the staff makes you feel. Cant complain even when my rent… Full Review ▶

11/28/12
Resident

Move here. My apartment is great. Microwave came with it. The pool is not heated that's the only thing that bugs me but I have free covered parking. Full Review ▶

08/01/12
Resident

DO NOT MOVE HERE!!!!!! The apartments are OK at best however the -------- lady in the rental office is HORRIBLE!!! She has no idea on how to render good customer service, and she doesn't have a clue about professionalism. From DAY… Full Review ▶

06/18/12
Resident

Do you like living in a place that is good? Yes? Then DON'T live here. THAT SIMPLE. Seriously, the staff is rude and will blatantly lie to your face. "We'll get your key card fixed so you can get in the… Full Review ▶

05/21/12
Resident

The asst manager is rude and uncooperative (basically her way or the highway) thinks she runs the place (maybe she does, who knows) kids run rampant day and night unsupervised and your apartment will be in need of major updating (I… Full Review ▶

01/25/12
Resident

Parking? Parking is free. Isn't it? No problems so far. Full Review ▶

01/18/12
Resident

Since I have moved in it has been a nightmare with roaches, I have called them every week almost to get it sprayed on Thursday, which is supposed to be the day the exterminator comes, Not so sure about that. The… Full Review ▶

01/10/12
Resident

-- The attitudes of management were inconsistent. -- Covered parking spaces were often hard to find. I saw management use covered parking nearly everyday. -- Maintenance is nice, I recommend them highly. -- Secured gated community? Not so. The locks to… Full Review ▶

11/12/11
Resident

Love it here, its peaceful, clea, and drama free. Plus the office staff is great Full Review ▶

05/25/11
Resident

I just had the best thing happen to me.. My aprtments just helped me save $1200 in car repairs. I was in a dilema dont know bout car went into my rental office where I live talked to the staff about… Full Review ▶

03/24/11
Resident

Less than a week, a major shooting like a scene from CSI Miami. Constant screaming and loud noise during late hours and early morning. Kids running wild and doing destructive things. Bugs in the apartment. Management does not seem to care.… Full Review ▶

12/01/10
Resident

I always drove past it and when it was time to look for a new apartment I decided to go in and was pleasantly surprised. The place isn't as small as I thought and the people are nice and friendly. Full Review ▶

11/28/10
Resident

Horrible place I pay rent online and they have messed it up so many times now I even got a eviction notice when my rent was paid on time there was even a shooting while I was here dont come here… Full Review ▶

11/17/10
Resident

I found this place while driving to work. Clean, nice and friendly people...close to everything!! Its gated and always clean! And the ladies in the office and manager where all so nice. The process was really fast! Definitely recommend this place… Full Review ▶

10/29/10
Resident

I found my new apartment and did everything on line. It was easy and problem free. Full Review ▶

10/26/10
Resident

When I first pulled up this property it just grab my attention it s gated and it s very clean. The staff is very friendly and the maintenances guys are very quick to respond to any issues in my apartment. What… Full Review ▶

09/25/10
Resident

we have been at these aartments for some time now and they really do suck!!!! something falls apart in your apartment they blame u and take forever to fix it.. the staff is no better too.. the ladys working there take… Full Review ▶

06/02/10
Resident

better than normal; staff nice and willing to work with tenants Full Review ▶

05/26/10
Prospective Resident

What goes on here with all these rating websites anyway? Almost half the reviewers said no but recent ones said yes? Maybe, I thought that they improved so much since my last visit? NOT! The positive reviews were obviously written by… Full Review ▶

04/15/10
Resident

i had a great experience when i moved here. the a.c was on it was nice and fresh and to top it off they gave us a gift basket that came in handy at the time. we have experienced several differt… Full Review ▶

04/15/10
Resident

I really recommend Monterey Village! I would drive by almost every day but never thought it would be this nice! it seems small and hidden but once u go in its like an oasis. The staff is very nice and they… Full Review ▶

04/15/10
Resident

I just want to take the time to say I LOVE MONeTERY VILLAGE. My kids and i r so excited we have just been invited to a renewal party with our apartments. I just love the fact that when we moved… Full Review ▶

12/29/09
Resident

I have been in this community for 2 and a half years. They always keep the place clean and the response time for work being done is great. They keep the place clean and have great renewal specials. Full Review ▶

11/19/09
Resident

When I moved to Arizona from up north I wanted to get away from the cold. That was 4 years ago and this is the only place that I have lived. The staff is always friendly and try to work with… Full Review ▶

10/21/09
Resident

I lived here for 2 years. The things I love most is how quiet it is and Target is right up the street. My job was transfered to the west side so I have to move closer to work because I… Full Review ▶

05/12/09
Resident

I enjoyed the time I lived there, Ed the manager is a really good person, his always on top of stuff. Adolfo the maintains guy, was always on time. Well we only had 2 problems nothing big. The place is always… Full Review ▶

05/07/09
Prospective Resident

We I in bad spot ed the manger help me out got me in to apartment fast and timely Full Review ▶

04/30/09
Resident

Based on my experience here, I would say that this complex has improved a lot (probably has new management) since the earlier reviews were written. I have always found the office staff to be courteous and helpful. Any maintenance issues or… Full Review ▶

02/24/09
Resident

I have lived here for a couple of months and i like it so far, the rent is pretty affordable, and if something brakes they take care of it immidiately. Full Review ▶

04/28/07
Resident

Noise, unhelpful staff, unsafe.......:( Full Review ▶

10/26/06
Resident

its really different now coz d office staff r very rude & not helpful esp d guy who looks gay. d manager is always out, never bother to talk & listen to d residents plea.d gate is always open,its supposed 2… Full Review ▶

09/21/06
Resident

We moved into HeatherRidge in March of 06, and UNFORTUNATELY... are STUCK here until March of 07. The management recently changed over, as did all of the employees within the office. They are KIDS. 18-19 y/o students who would rather play… Full Review ▶

08/08/06
Resident

I lived at Heather Ridge for 2 years. Were some problems. It was noisy. Kid leave stuff on sidewalks. Window broken by kids throwing rocks.

Moved from unit 1139 after management would not fix water leak and 6''x1.5'' hole in ceiling.… Full Review ▶

08/07/06
Resident

The only reason I moved into this place is because I just moved from out of state and it was cheap after I moved in I realized why it was cheap. There's never any parking, the gates next to never work,… Full Review ▶

07/06/06
Resident

So I am a disabled resisdent of Heatherridge/ when we moved in the manager seemed so nice and willing to help us out, and the pricing was GREAT! They made all kinds of accomidations to make sure I was given a… Full Review ▶

05/14/06
Resident

first of all the parking is horrible. i cant ever park anywhere near my apartment the gates never work, anybody up to no good can just walk in. the second day i was there somebody tried to break into my apartment… Full Review ▶

05/10/06
Resident

staff r friendly and helpful esp d lady in d office. had maintenance problems b4, we notify them & d nxt day, someone shows up and fixed it. swimming pool is not that clean, have leaves floating & stones thrown by… Full Review ▶

03/13/06
Resident

this place blows my god, i saw the maintance guys drinking at 7 am, i dont have many probs here...the place is cheap as heck...i hate laundry rooms this one is horrible what a mess. free dryers make people go to… Full Review ▶

03/10/06
Resident

The management sucks... if there are any complaints about your noise level then they will threaten you about eviction. The apartment falls apart and no one has the ability or sense to fix it. Only live here for 6 months or… Full Review ▶

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