#7,250 #42 #172

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Monterra

1333 North 24th Street, Phoenix, AZ 85008
(122 Reviews)
$1,144 - $1,775/mo
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Floor Plans & Pricing

Studio

STU1

Studio, 1 Bath | 475 sq. ft.

$1,144

3 Available Units

See Floor Plan Details

STU2

Studio, 1 Bath | 539 sq. ft.

$1,232

1 Available Unit

See Floor Plan Details

1 Bedroom

A4

1 Bed, 1 Bath | 800 sq. ft.

$1,460

3 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 475 sq. ft.

$1,233

2 Available Units

See Floor Plan Details

A5

1 Bed, 1 Bath | 812 sq. ft.

$1,560

1 Available Unit

See Floor Plan Details

A2

1 Bed, 1 Bath | 541 sq. ft.

$1,307

See Floor Plan Details

A3

1 Bed, 1 Bath | 692 sq. ft.

$1,327

See Floor Plan Details

A6

1 Bed, 1 Bath | 800 sq. ft.

$1,377

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 913 sq. ft.

$1,409

4 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,011 sq. ft.

$1,467

3 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,057 sq. ft.

$1,496

2 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,100 sq. ft.

$1,775

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B

Review Ratings

Noise

3.2

Grounds

3.0

Safety

3.4

Office Staff

3.9

Maintenance

3.4

Neighborhood

3.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

13

Manager’s Review Engagement

A

Percentage of reviews responded to

92.31%

Manager’s Review Reply Time

B

Average time to respond to reviews

13.15 days

View Community Timeline
View Community Timeline

Monterra Reviews

(109)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1229944

Verified Resident 2023 - 2024

2/27/2024

Not satisfied It's been more than a week without a toilet or a shower and now with problems with the washer not rinsing properly, I am paying every month for those services and the least I expect is that they deduct half of my rent… See More >
    Manager

    2/28/2024

    Monterra
    Hi, Please come into the leasing office to speak with the Property Manager or give us a call. We would love to discuss this matter with you further.
    Review Author Icon

    Resident 1219990

    Verified Resident 2022 - 2024

    1/25/2024

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      Manager

      1/26/2024

      Monterra
      Verified Resident 1219990 - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. We'd like very much to work with you to resolve this, so if you're willing to discuss, please reach out to us at monterramgr@greystar.com and we'll figure it out together.
      Review Author Icon

      Resident 1213666

      Verified Resident 2022 - 2023

      1/3/2024

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        Manager

        1/4/2024

        Monterra
        Verified Resident 1213666, we truly appreciate your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (602) 795-1600.

        Updated Review

        Review Author Icon

        Resident 879334

        Verified Resident 2020 - 2023

        11/16/2023

        Monterra is a great place to live. It's conveniently located right off of the freeway, QT right across the street and two other convenient stores nearby. Everything is close by. Restaurants, grocery stores, even car maintenance.

          Review Author Icon

          Resident 1196551

          Verified Resident 2023

          11/6/2023

          Moving in was quick and easy when I finally arrived. All I had to do was sign the lease and get the keys. Everything that came after that was my responsibility. I received TV and internet from Cox. All I need to do is get… See More >
            Manager

            11/7/2023

            Monterra
            Verified Resident 1196551, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Monterra Apartments. We hope to be of service to you again in the future. Best wishes, Monterra Apartments
            Review Author Icon

            Resident 1195536

            Verified Resident 2022 - 2023

            11/3/2023

            Horrible experience multiple experiences that have caused me to not like this community and the way that it conducts its business. Horrible experience multiple experiences that have caused me to not like this

              Manager

              11/4/2023

              Monterra
              Verified Resident 1195536, we regret to hear that your experience with us was not a more positive one. We hope you are willing to give us another chance. Please reach out to us at (602) 795-1600 so we can work towards a resolution.
              Review Author Icon

              Resident 1184856

              Verified Resident 2023

              9/28/2023

              Love the apartment. Except for the sidewalks and porch/landings. They look like a 7-Eleven parking lot. Disgusting. A good pressure wash is needed. Trash areas pretty bad also. Your response must be at least 201 characters. To proceed without submitting… See More >
                Manager

                9/28/2023

                Monterra
                Verified Resident 1184856, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

                Updated Review

                Review Author Icon

                Resident 1093964

                Verified Resident 2020 - 2023

                9/19/2023

                201 characters . It's a nice place to live .nice place to live . THIS NEED PLACE NEEDS A BIT MORE IMPROVEMENT BUT ITS A NICE PLACE TO LIVE. ITS Pricely FOR WHAT YOU GET BUT ITS OK WHEN I SEEN WORSE AND PEOPLE… See More >
                  Manager

                  9/28/2023

                  Monterra
                  Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
                  Review Author Icon

                  Resident 1180256

                  Verified Resident 2023

                  9/13/2023

                  Leasing agents Rob and Stazio are rock stars and great communicators. They go above and beyond. Other than that… Access doors have been broken for two weeks in my building, the grounds are unkept and overall it’s a noisy community. Stazio and Rob deserve a better… See More >
                    Manager

                    9/22/2023

                    Monterra
                    Verified Resident 1180256, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Hi there We would like to have a better understanding about your experience. Please reach out to us at (602) 795-1600 at your earliest convenience and we will do our best to resolve this with you. , I would like to get some more details about your experience with us.
                    Review Author Icon

                    Resident 1152591

                    Verified Resident 2023

                    6/22/2023

                    This has been a good experience in the community so far but I've only resided here for a month now, so I have quite a bit more time to go in order to provide a more authentic response. Thank you for asking!

                      Manager

                      6/29/2023

                      Monterra
                      Thank you again for taking the time to let us know how we did. We hope you have a great day!
                      Review Author Icon

                      Resident 1138065

                      Verified Resident 2022 - 2023

                      5/7/2023

                      My bike was stolen within the first couple days of bringing it here. But maintenance comes to help me with internal problems pretty quickly. You may have to submit multiple requests for one job because they’ll mark the job complete just because they left (which… See More >
                        Manager

                        5/9/2023

                        Monterra
                        Verified Resident 1138065, thank you for your kind review; we are happy to pass along your comments to the team here at Monterra Apartments!
                        Review Author Icon

                        Resident 1135043

                        Verified Resident 2023

                        4/27/2023

                        I've lived here about two weeks so far. The prices are fair and the location is great for me. The front desk staff is awesome and maintenance is great for little things. The pest control seems lacking, I've dealt with a light roach problem since… See More >
                          Manager

                          5/2/2023

                          Monterra
                          Thank you again for taking the time to let us know how we did. We hope you have a great day!

                          Updated Review

                          Review Author Icon

                          Resident 776777

                          Verified Resident 2019 - 2023

                          4/2/2023

                          I would not have made it through the lock down without living in the community. The Property Manager Wes Carmichael and his staff were amazingly courteous, compassionate, professional and did everything timely, to keep everyone safe! I appreciate their care of this community.

                            Manager

                            4/4/2023

                            Monterra
                            Verified Resident 776777, your wonderful feedback and rating mean a lot to us.
                            Review Author Icon

                            Resident 1094636

                            Verified Resident 2022

                            12/15/2022

                            Not as good as it seemed to be. Cockroach infestation, trash scattered around dumpster and in middle of parking lot, broken glass in front of my car parking slot. Car parking too close together. Poor plumbing system

                              Manager

                              12/16/2022

                              Monterra
                              Please don't hesitate to reach out to us if there's anything more we can do!

                              Updated Review

                              Review Author Icon

                              Resident 1046920

                              Verified Resident 2022

                              12/9/2022

                              I’ve lived here for only a few months & the experience has not been so bad. My only complain is the office staff and the poor communication & lack of customer service. Maintenance on the other hand, has always been welcoming, knowledgeable, respectful & of… See More >
                                Manager

                                12/11/2022

                                Monterra
                                Verified Resident 1046920, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
                                Review Author Icon

                                Resident 1080410

                                Verified Resident 2010 - 2022

                                11/1/2022

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                                  Manager

                                  11/3/2022

                                  Monterra
                                  Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                  Review Author Icon

                                  Resident 1053800

                                  Verified Resident 2018 - 2022

                                  8/11/2022

                                  Monterra makes you feel like home! This gated community is great and friendly people live here. If you have any problems you can contact the office and they will respond right away! The staff is great and professional!

                                    Manager

                                    8/12/2022

                                    Monterra
                                    Verified Resident 1053800, thank you so much for the positive review!
                                    Review Author Icon

                                    Resident 1017572

                                    Verified Resident 2022

                                    4/19/2022

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                                      Manager

                                      4/21/2022

                                      Monterra
                                      Hi Verified Resident 1017572! We're so happy we were able to help you out!
                                      Review Author Icon

                                      anonymous

                                      Resident 2021 - 2022

                                      3/31/2022

                                      DO NOT LIVE HERE!

                                      This apartment complex is filled with roaches, and staff are very incompetent and unhelpful. The apt units themselves are dangerous and unsafe. This apartment unit is gross, unsanitary and not safe for children.

                                        Manager

                                        4/6/2022

                                        Monterra
                                        Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (602) 795-1600 at your earliest convenience and we will do our best to resolve this with you.

                                        Updated Review

                                        Review Author Icon

                                        Resident 939307

                                        Verified Resident 2021

                                        1/13/2022

                                        Montero Apartment staff was on time provided great service. And was prompt went above and beyond to provide exceptional service very clean. I would recommend this location 5 star and a review anytime. Samantha and her crew thats great

                                          Updated Review

                                          Review Author Icon

                                          Resident 977948

                                          Verified Resident 2019 - 2021

                                          12/3/2021

                                          Monterra Apartments Staff and Maintenance team are the absolute highlight of my stay. It's not often you find a group of people are supportive of your claims and issues, and act so accordingly and professional.

                                            Manager

                                            12/3/2021

                                            Monterra
                                            We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                                            Review Author Icon

                                            Resident 973933

                                            Verified Resident 2021

                                            11/20/2021

                                            The move-in experience was quick and all online. Wes is fantastic, we really enjoyed working with him. The community is filled with super kind folks. There are several pet areas with bags provided. The pool is 24 hours and the workout room is pretty much… See More >
                                              Review Author Icon

                                              Resident 969705

                                              Verified Resident 2021

                                              11/10/2021

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                                                Review Author Icon

                                                Resident 962892

                                                Verified Resident 2021

                                                10/20/2021

                                                Overall good there was just a long time that it took for our hallway entrance to be completed but eventually it got taken care of Also some homeless jumped over the fence sometimes but nothing too too major

                                                  Manager

                                                  10/23/2021

                                                  Monterra
                                                  We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
                                                  Review Author Icon

                                                  Resident 962580

                                                  Verified Resident 2021

                                                  10/19/2021

                                                  When I moved in, the apartment was filthy. There has never been a time when all the appliances in my apartment have actually worked at the same time. The staff are nice and want to help, but these apartments are old, run down, and only… See More >
                                                    Manager

                                                    10/20/2021

                                                    Monterra
                                                    Verified Resident 962580, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (602) 795-1600 so we can work towards a solution. Thank you and have a great day.

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $200. Fee: $200 ~ 200. Rent: $35. Restrictions: We welcome 2 pets per apartment. We allow cats and dogs with a maximum weight of 80 lbs. There is a pet deposit of $200 and pet fee of $200. Monthly pet rent is $35. Please call our leasing office for complete pet policy information.. Pet Limit: 2
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                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $200. Fee: $200 ~ 200. Rent: $35. Restrictions: We welcome 2 pets per apartment. We allow cats and dogs with a maximum weight of 80 lbs. There is a pet deposit of $200 and pet fee of $200. Monthly pet rent is $35. Please call our leasing office for complete pet policy information.. Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • ADA Accessible
                                                    • Additional Storage
                                                    • BBQ Grills
                                                    • BBQ's
                                                    • Courtesy Patrol
                                                    • Electronic Payments Accepted
                                                    • Fitness Center
                                                    • Gated Access
                                                    • On-Site Maintenance
                                                    • Pet-Friendly Community
                                                    • Recycling Program
                                                    • Sauna Room
                                                    • Spa
                                                    • Wi-Fi Ready with 1st Month Free From Cox
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                                                    Leasing

                                                    We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information! Welcome to Monterra Luxury Apartment Homes in Phoenix, Arizona. Offering beautiful apartments for rent at competitive prices, Monterra is a wonderful place to call home. Visit our community to discover its exceptional amenities, great customer service and central location.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3213

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 122 number of votes by renters, Monterra is currently rated 3.2 out of 5 stars.
                                                    Monterra is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Monterra is rated 3.4/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Monterra is rated 3.2/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Monterra is rated 3.4/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Monterra is rated 3.6/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Monterra is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 92.3077% of their community reviews in the past year.
                                                    Managers have replied within 13.15 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Deposit: $200
                                                    Fee: $200 ~ 200
                                                    Rent: $35
                                                    Restrictions: We welcome 2 pets per apartment. We allow cats and dogs with a maximum weight of 80 lbs. There is a pet deposit of $200 and pet fee of $200. Monthly pet rent is $35. Please call our leasing office for complete pet policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Deposit: $200
                                                    Fee: $200 ~ 200
                                                    Rent: $35
                                                    Restrictions: We welcome 2 pets per apartment. We allow cats and dogs with a maximum weight of 80 lbs. There is a pet deposit of $200 and pet fee of $200. Monthly pet rent is $35. Please call our leasing office for complete pet policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    March 2024

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                                                    Monterra is a 475 - 1,100 sq. ft. apartment in Phoenix in zip code 85008. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,144. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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