North Mountain Village Apartments
#9,600 #70 #254

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North Mountain Village Apartments

3333 West Thunderbird Road, Phoenix, AZ 85053
(278 Reviews)
$949 - $1,769/mo
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Move-In Specials

Waived administration Fee, security deposit and $750 off move in. Must move in by 03/24/2024. Contact Our Leasing Office For More Details. Restrictions Apply*

Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 397 sq. ft.

$949

9 Available Units

See Floor Plan Details

1 Bedroom

A2

1 Bed, 1 Bath | 611 sq. ft.

$999 - $1,094

28 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 440 sq. ft.

$1,039

10 Available Units

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 864 sq. ft.

$1,259 - $1,769

26 Available Units

See Floor Plan Details

B1

2 Beds, 1 Bath | 828 sq. ft.

$1,304

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C+
C+

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

4.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

2

Manager’s Review Engagement

C

Percentage of reviews responded to

50.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

20 days

View Community Timeline
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North Mountain Village Apartments Reviews

(266)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023

5/15/2023

LOVING IT

I'm excited to be living at North Mountain Village Apartments and had a seamless move. We love our unit, the location and parking is amazing! I've had nothing but great service from Yvonne, Sean, Jessica and maintenance ?? I take my dog out several times… See More >
    Manager

    5/17/2023

    North Mountain Village Apartments
    Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. See you soon!
    Review Author Icon

    Lynne_S395

    Resident 2022

    10/30/2022

    North Mountain Village

    Jessica was extremely helpful, courteous and friendly when I was looking for an apartment earlier this year. She is always available to help with anything that comes up. The complex is quiet, neighbors are nice and the maintenance crew is prompt and efficient. I'm enjoying… See More >
      Manager

      10/31/2022

      North Mountain Village Apartments
      Thank you for posting your positive review. Our team here at North Moutain Village is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
      Review Author Icon

      anonymous

      Resident 2016 - 2022

      10/2/2022

      This is a great place to live.

      This is a great place to live. The apts are a little outdated but very comfortable and you will feel like it's home. Management is excellent. Maintenance response quickly. Location is great . They have gatherings like Donuts and coffee, hot dogs, movie night have… See More >
        Manager

        10/10/2022

        North Mountain Village Apartments
        Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation and are confident we can continue to provide excellent service in the future. We're here for you anytime!
        Review Author Icon

        Concerned_R746

        Resident 2020 - 2022

        9/11/2022

        Avoid Paige Peralta

        If you want to get something accomplished at the office, do NOT speak with Paige Peralta. Paige treats residents like her personal therapist, and will use your valuable, irreplaceable time as her therapy hour if you step into her office (no pun intended). Paige will… See More >
          Manager

          9/25/2022

          North Mountain Village Apartments
          We appreciate your review. We are truly disappointed we did not meet your expectations.
          Review Author Icon

          anonymous

          Resident 2016 - 2022

          7/14/2022

          Love Living Here!

          My family and I love living here! We have lived here for 8 years and can't imagine moving. It is so nice to be able to walk to the stores when we need something. Everything in our apartment works and it is a friendly atmosphere.… See More >
            Manager

            7/22/2022

            North Mountain Village Apartments
            Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!
            Review Author Icon

            anonymous

            Resident 2021 - 2022

            6/29/2022

            Do not trust them

            These guys will deny to renew your lease an refuse to tell you why. Do not trust them they will leave you homeless. I got somewhat lucky, they even tried to blame me for not knowing this sooner. The manager Paige is rude disrespectful and… See More >
              Manager

              7/5/2022

              North Mountain Village Apartments
              Thanks for sharing your experience. We completely understand your frustration and apologize for not promptly resolving your concerns.
              Review Author Icon

              Kaylan_M258

              Resident 2022

              6/23/2022

              Don't live here

              Worst place on earth. Scammers. Will move you into a slum, dirty unfixed unlivable conditions. But will convince a judge because you didn't fill out a tenant reprimanded sheets which isbused if you want tonsue or something. Scammers… See More >
                Manager

                6/28/2022

                North Mountain Village Apartments
                Hi Kaylan, We want to thank you for taking the time to give feedback about your recent experience. We sincerely apologize for the frustration you experienced at our location.

                Updated Review

                Review Author Icon

                bartonglorene5@gmail.com

                Resident 2015 - 2022

                6/21/2022

                One of the best in area

                Hi i have been living at north mountain going on 9yrs now yes and i have been very happy here for all 9 the staff is great the manager is awesome always page is fantastic always there to listen and help maintenance is great always… See More >
                  Manager

                  6/28/2022

                  North Mountain Village Apartments
                  Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.
                  Review Author Icon

                  anonymous

                  Resident 2022

                  5/21/2022

                  Very bad place. They didn’t show me the apartment until I moved. The apartment was too old and smells horrible, everything was broken, I saw a lot of insects and roaches inside the apartment. It was very dirty. I couldn’t even sleep from the smell.… See More >
                    Manager

                    5/27/2022

                    North Mountain Village Apartments
                    Thank you for your review. Please know that customer happiness is our top priority, and we are upset this has not been your experience. We would appreciate the opportunity to discuss this with you further so we can improve. Sincerely, The North Mountain Village Management Team.
                    1.0(1 rating)
                    Review Author Icon

                    PHXBANGIN_6

                    Resident 2017 - 2022

                    2/24/2022

                    The manager here is horrible. The office staff will love someone who doesn’t speak their mind to live here. I’ve put in many maintenance request to have them go months without anything happening. I’ve paid every month on time and even earlier then what they… See More >
                      Manager

                      2/24/2022

                      North Mountain Village Apartments
                      Hello, We want to thank you for taking the time to give feedback about your recent experience. We completely understand your frustration and apologize for not promptly resolving your concerns. Please take a moment to contact us so we can discuss your concerns. Respectfully, Michelle Lucas
                      Review Author Icon

                      anonymous

                      prospectiveVisited 2021

                      11/2/2021

                      I am a prospective tenant who will be moving into a 2 bedroom 2 bath apartment in the North Mountain Village Apartments on December 15, 2021. I was so amazed by the upkeep of the landscaping and just the overall appearance of the buildings and… See More >
                        Manager

                        12/6/2021

                        North Mountain Village Apartments
                        Thanks so much for taking the time to share your positive experience! We are so happy that you choose North Mountain Village to be your next home. We look forward to serving you many more times in the future! Sincerely, Michelle Lucas
                        Review Author Icon

                        anonymous

                        Resident 2018 - 2021

                        9/28/2021

                        Management has always been responsive and professional. Quiet community and a great value! Property up keep is second to none! Well insulted units with little or no noise from neighbors and utility bills in line with what is expected. Love living here!

                          Manager

                          10/1/2021

                          North Mountain Village Apartments
                          Thank you for your feedback! We at North Mountain Village Apartments always enjoy hearing from residents, and we appreciate your thoughtful comments.
                          Review Author Icon

                          Haasinaz

                          Resident 2020 - 2021

                          8/3/2021

                          So far everything has been good. They have a great maintenance team that is highly professional and timely... great to talk to and friendly. Whenever I have called Over the smallest matters I have been responded to immediately. recently had a problem with our a/c… See More >
                            Manager

                            8/11/2021

                            North Mountain Village Apartments
                            Haasinaz, thanks for your feedback! We at North Mountain Village Apartments always enjoy hearing from residents, and we appreciate your thoughtful comments.
                            Review Author Icon

                            Metal$lam80

                            Resident 2020 - 2021

                            6/15/2021

                            North Mountain Village has the friendliest staff and such a convenient location with easy access to all the nearby businesses. The Apartment amenities are nothing to scoff at either. Vaulted ceilings, on-site gym and several pools to keep cool during the summer, You would be… See More >
                              Manager

                              6/16/2021

                              North Mountain Village Apartments
                              Metal$lam80, we are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at North Mountain Village Apartments.

                              Updated Review

                              Review Author Icon

                              anonymous

                              Resident 2020 - 2021

                              2/22/2021

                              I think the people that wrote these reviews and gave the property 4 to 5 stars are high. I am a current resident. This property used to be nice back in the day. Not anymore. The grounds need a ton of work. There is always… See More >
                                Manager

                                3/11/2021

                                North Mountain Village Apartments
                                Anonymous, we appreciate you sharing your opinions, as we believe that resident feedback is instrumental in improving our level of service.

                                Updated Review

                                Review Author Icon

                                Leo_K

                                Resident 2017 - 2021

                                2/9/2021

                                I live here 4 years and planning to renew for more years. Quite neighbors and quite environment overall, even it's surrounded by main roads, literally not much to hear from traffic. Such a clean complex, maintained very well even right after super windy days where… See More >
                                  Manager

                                  2/12/2021

                                  North Mountain Village Apartments
                                  Leo_k, we appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at North Mountain Village Apartments, and hope that we continue to meet your expectations.
                                  Review Author Icon

                                  Donna_N110

                                  prospectiveVisited 2021

                                  1/24/2021

                                  I spoke with a gentleman named Martin and he gave me the best information that I needed. He is very knowledgeable and kind and will answer all of your questions. I really recommended him. I also enjoyed talking with Martin because he is such a… See More >
                                    Manager

                                    1/28/2021

                                    North Mountain Village Apartments
                                    Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here. We enjoy serving our residents, and your kind words made our team's day particularly rewarding.
                                    Review Author Icon

                                    Crystal_H198

                                    Resident 2019 - 2020

                                    10/15/2020

                                    DISGUSTING & Roach infested.. My car was broken into twice. One night me and my 13 year old daughter had a man run up to my car and try to open the car door as we were leaving the complex! We were also accosted on… See More >
                                      Manager

                                      10/16/2020

                                      North Mountain Village Apartments
                                      Thanks for the feedback, Crystal_h198. We strive to provide excellent service to our residents, and regret to hear that you have had an unsatisfactory experience here.
                                      Review Author Icon

                                      anonymous

                                      Resident 2018 - 2020

                                      7/30/2020

                                      I love is community because the Maintenance team treats you like family. The grounds are clean and welcoming to families. Thank you Guy B for always making us feel important. The layout of the apartments are spacious. The office staff are always there for you.… See More >
                                        Manager

                                        7/31/2020

                                        North Mountain Village Apartments
                                        Anonymous, we're happy you found our staff to be so supportive during your experience here at North Mountain Village. We are always more than happy to assist you if anything else comes up. Take care!
                                        Review Author Icon

                                        anonymous

                                        prospectiveVisited 2020

                                        4/13/2020

                                        Arabia is wonderful to work with and her professionalism helped confirm my decision to move in. It was difficult to find a safe, reliable, and trustworthy apartment during the COVID-19 shutdown, but Arabia made the transition smooth. I would recommend this place for anyone that… See More >
                                          Manager

                                          4/15/2020

                                          North Mountain Village Apartments
                                          Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great move in experience. Thanks again for the recommendation, and have an amazing day!
                                          Review Author Icon

                                          Rick_W776

                                          Resident 2017 - 2020

                                          3/5/2020

                                          After having lived in several area apartments over the past ten years, in my opinion North Mountain Village is better than most. you will get the most value for your renting costs here. Michelle and her staff are always eager to help residents and the… See More >
                                            Manager

                                            3/8/2020

                                            North Mountain Village Apartments
                                            Rick_w776, we appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at North Mountain Village, and hope that we continue to meet your expectations. We have shared your comments with our team, and they were thrilled. On behalf of all of us at North Mountain Village, thanks for your continued residency! Don't hesitate to contact us if you have any thoughts as to how we can improve our level of service even more.
                                            Review Author Icon

                                            anonymous

                                            prospectiveVisited 2020

                                            2/29/2020

                                            Came into the office for a tour the office staff was very welcoming and pleasant . The property seemed well kept and the grounds were beautiful . I'd recommend checking North Mountain Village ! I believe The location is also a plus.… See More >
                                              Manager

                                              3/2/2020

                                              North Mountain Village Apartments
                                              We are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at North Mountain Village. We hope you have a wonderful day, and look forward to seeing you soon.
                                              Review Author Icon

                                              Kara_P684

                                              Resident 2020

                                              1/17/2020

                                              Love my apartment, love my neighbors! We have great community events. Amazing place to live. Animal friendly. There is playgrounds for the kids. Laundry rooms are kept super clean. Property is super clean!

                                                Manager

                                                2/3/2020

                                                North Mountain Village Apartments
                                                Kara_p684, we are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at North Mountain Village. We enjoy serving our residents, and your kind words made our team's day particularly rewarding.
                                                Review Author Icon

                                                anonymous

                                                Resident 2019 - 2020

                                                1/2/2020

                                                There is only 1 great thing about this place and it is the office staff member Martin. He does try to do right by the people that live here. I made the mistake of choosing to live here, with out seeing the apartment first. I… See More >
                                                  Manager

                                                  1/14/2020

                                                  North Mountain Village Apartments
                                                  Anonymous, we're sorry to hear about your experience at North Mountain Village. Please contact us at 602-375-0247 so that we may explore how we can help address your concerns. We look forward to hearing from you soon.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2020

                                                  1/1/2020

                                                  BED BUGS BED BUGS IN MULTIPLE UNITS. BE AWARE The unit prior had bed bugs. Exterminator told me about a infestion on connecting unit. The land lord sprayed the unit to rent. My apartment is now infested. The bed bugs moved to my unit and… See More >
                                                    Manager

                                                    2/3/2020

                                                    North Mountain Village Apartments
                                                    Hi there, I would like to get some more details about your experience with us. We are unaware of any infestation issues you are having here at North Mountain Village Apartments. Please We hope that you will give us the opportunity to resolve this situation to your satisfaction, and invite you to give us a call at 602-375-0247, or send us a message at nmv@avenue5apt.com, or stop by our leasing office anytime. We look forward to hearing from you.

                                                    Features & Amenities

                                                    Laundry
                                                    • Three Laundry Facilities
                                                    Pets
                                                    • Cats Allowed
                                                      Comments: Maximum of two pets allowed per apartment. A one-time fee of $300 will be charged in addition to pet rent of $35 per month, per pet. Breed restrictions may apply. Call for details.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Comments: Maximum of two pets allowed per apartment. A one-time fee of $300 will be charged in addition to pet rent of $35 per month, per pet. Breed restrictions may apply. Call for details.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Breakfast and Coffee Concierge
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Cort Furniture Rental Available
                                                    • DishWasher
                                                    • Dog Park
                                                    • Energy Efficient Dual Panel Windows
                                                    • Fitness Center
                                                    • Frost Free Refrigerators
                                                    • Garbage Disposal
                                                    • Three Swimming Pools and Spas
                                                    • Two Playgrounds
                                                    • Vaulted Ceilings on 2nd Floor
                                                    • Walk In Closets
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                                                    Leasing

                                                    North Mountain Village Apartments for rent in Phoenix, Arizona is a quiet community offering a combination of sophistication and relaxation. This luxury Phoenix community features five richly-appointed layouts consisting of studios, one and two bedroom apartment homes with a generous array of refinements. Your best friend is welcome, as North Mountain Village features pet friendly apartments for rent.Residents of North Mountain Village can enjoy a wide variety of attractions with fabulous restaurants and retail shopping all nearby. Conveniently located within walking distance of Fry's Shopping Center, Ross, and offers easy access to I-17 and Loop 101 freeways. We are also close to the City Bus line and Light Rail, as well as the Shops at Norterra, ASU West Campus, and Anthem Outlet Mall.
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                                                    Office Hours

                                                    • Sunday: 11:00 AM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Avenue5 Residential

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 278 number of votes by renters, North Mountain Village Apartments is currently rated 3.4 out of 5 stars.
                                                    North Mountain Village Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    North Mountain Village Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    North Mountain Village Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    North Mountain Village Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    North Mountain Village Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    North Mountain Village Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    Managers have replied within 20 days to their community reviews in the past year.
                                                    Avenue5 Residential
                                                    Cats Allowed
                                                    Comments: Maximum of two pets allowed per apartment. A one-time fee of $300 will be charged in addition to pet rent of $35 per month, per pet. Breed restrictions may apply. Call for details.
                                                    Dogs Allowed
                                                    Comments: Maximum of two pets allowed per apartment. A one-time fee of $300 will be charged in addition to pet rent of $35 per month, per pet. Breed restrictions may apply. Call for details.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    Waived administration Fee, security deposit and $750 off move in. Must move in by 03/24/2024. Contact Our Leasing Office For More Details. Restrictions Apply*

                                                    Contact Property

                                                    North Mountain Village Apartments

                                                    March 2024

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                                                    North Mountain Village Apartments is a 397 - 864 sq. ft. apartment in Phoenix in zip code 85053. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $949 - $1,769. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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