Palm Court

Palm Court is recommended by:
48.0%
Overall Rating
3.10 out 5
Parking:
2.43 of 5
Maintenance:
3.29 of 5
Construction: 3.19 of 5
Noise:
3.14 of 5
Grounds: 3.38 of 5
Safety: 3.14 of 5
Office Staff:
2.95 of 5

20401 North 19th Avenue
Phoenix, AZ 85027
623-322-1400
*  
*  
* Save to favorites

< | >

 

My Expierance at Palm Court

From: -Anonymous-
Date posted: 4/29/2004
Years at this apartment: 2002 - 2003
User Response is available. 1 response

 
I'm not registering so I come up Anon..but I will tell you about my exp in Palm Court... First of all, in the local news, this complex came up as one of the worst to live in...shortly after we moved out. Which will validate the complaints made below..

1. This complex is a gated community which would be a positive, and I understand that does not deter anyone from getting in, but that should still help the situation somewhat. There was a period of about 6 months that we had to be on "alert" for suspicious folks walking around the parking lot due to "excessive" amounts of vandalized vehicles...


2. There was a severe lack of parking, which was remedied by opening one of the apartment walls and putting up chain link fence around a vacant dirt and rock field...of which you most assuradly had to use due to the lack of parking. This lead to the "teenage testosterone car doughnut burnout" syndrome and numeros vehicles were damaged by dings by flying debris....the apartment's response to this was "we don't own that land, so we aren't responsible for anything that happens to it" in which I reply: if you don't own that land..why grand access to it' With that responce in mind..residents owned boats, and some folks had trailers that they used to work out of every day...theese devices were stored in the dirt lot, inclusive to a few vehicles that were not in use and had expired tags. The vehicles were not run down, did not have flat tires or anthing of that nature..they were just placed in the back of the lot, not to harm anything..one day the apartment complex decided "we don't want theese things here anymore....lets get rid of them" an pasted all vehicles with expired tags, trailers, and boats with a 72 hour notice to remove from the premises...in which my response was "if you don't own the land and you don't take responsibility for it, then how can you dictate whom can park what in it'" again, with no response...so I moved my vehicle, allong with all the other residents who had to move thier boats, ect..the resident who ran his business out of his trailer had to break his lease and move out.

3. The office manager was less than personable. Complaints were not handled in a timely manner and there were issues with rent. Now...let me explain. On new years day numerous residents did not drop off thier rent due to the office being closed and the drop box not being open. (though the drop box wasn't very secure to begin with) The 2nd rolls around and NUMEROUS renters were tagged with a late fee, when the residents complained, we were all told that that is part of the lease and the fee was valid...followed by a notice in the monthly newsletter that stated a reminder of that fact..now I normally wouldn't have a problem with this...but how are you supposed to pay rent when the drop box is closed' Shortly after this incedent...the parking lot suddenly got allot easier to park in because allot of folks left...

3. Maintenance...now I can't speak for everyone, however with my expieriance, maintenance did a poor job at best. Our air conditioner had died in the middle of summer, which in turn required a repair order to be turned in. The maintenance man came, dissassembled the air conditioner (in which while doing so, turned the air green with all the "colorfull metaphores" that he was spewing from his mouth) when he finally determined the problem...bad motor. "I'll be back," he replied. Four hours later he came back and with the same enthusiastic verbage he used to take the thing appart he re-assembled the unit..when tested it was noticed that no air was coming from the unit....that's because he INSTALLED THE DAMN THING BACKWARDS! That prompted a couple more explitives and he stormed out..getting the assistance of another individual whom he recruited to assist him in fixing the problem.

Given my personal experiance, I would not move back there nor would I let any of my friends/family.

Also, please note that this review contains both opinion and fact. Take this review for what it is...my personal expieriance.

Thank You

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: renee527 Date: 08/11/2005
In my almost 2 years in the complex, I have never seen the drop box out of service. The drop box is a slot actually cut in the wall that goes into an office. On the 3rd day, the drop box is TAPED SHUT from the outside with a notice that you must bring your rent inside. This is written in everyone's lease. You get 2 days. 3rd day is strike 3, you're out. Late fee assessed. It's no secret. I always have to use the drop box because the office is often closed by the time I get off work. The one time my rent payment got lost, they were rather accomodating, given the fact that I had only lived in the complex for 3 months and they had no pattern of payment of which to go by with me. I thought this was very admirable, given the fact that they could have really put the screws to me....
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

What's New On OH MY APARTMENT

   Creating Counter Space in Your Kitchen - Jul 21
   What to Pack in Your "First Night" Bag - Jul 14
   Top 5 Steps if Your Rental is Foreclosed - Jul 07
   Yuck! Dust Mites in Your Apartment - Jun 30
   A New Movement from Renters: AngryRenter.com - Jun 22
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Palm Court
          Phoenix apartments

Apartment Ratings Nationwide