Palm Court

Palm Court is recommended by:
48.0%
Overall Rating
3.10 out 5
Parking:
2.43 of 5
Maintenance:
3.29 of 5
Construction: 3.19 of 5
Noise:
3.14 of 5
Grounds: 3.38 of 5
Safety: 3.14 of 5
Office Staff:
2.95 of 5

20401 North 19th Avenue
Phoenix, AZ 85027
623-322-1400
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It's not as good as it seems.......Don't be fooled!

From: -Anonymous-
Date posted: 2/11/2008
Years at this apartment: 2003 - 2008

 
Ok- here are some facts:1) Parking is horrible, unless you get an apartment that has a parking space right in front of your building. We, on the other hand, go down our stairs, walk through rocks till we get to a sidewalk, follow the sidewalk around the back of our building, walk down a long sidewalk until we get to our parking spot. We tried to get our parking spot changed to a more closer spot, because I, as a woman have to go to work when it is dark, and walking that distance in the dark with very poor lighting feels unsafe to me. They would not have anything to do with changing us to a closer parking spot.
2)Maintenance has been to say the least, very up and down. Once we were having problems with ALL 3 of our fire alarms beeping every few minutes, the maintenance guy came out, took off the covers of the fire alarms, and stated that there was nothing wrong with them, and that they did not need new batteries. Well, after he left, it was only a few hours, and all 3 fire alarms started beeping again-think of hearing this when you are asleep at 2 in the morning...not very pleasant! We called maintenance again and told them that the fire alarms NEEDED BATTERIES!! They came out again, and put what we thought were NEW batteries into the fire alarms. Well, you guessed it, 1 week later, they started to beep again, and finally they came out and put new batteries in. Several months later after that maintenance guy had been fired, they hired on a very nice maintenance guy who came out and replaced one of the smoke alarms with a new one. Unfortunately after only a few months, this wonderful maintenance guy was no longer working for the apts, which leads to the next
3) Management and Staff- to say the least, is very hard to deal with when you have legitimate concerns. We have been here for over 4 years, and until the last year, we have had no problems with them, until recently. Noise concerns, and I mean loud music, etc, not just normal apartment sounds, mgmt states that they don't put up with it, but yet people still continue to do it and get away with it, even after complaints. Mgr and staff talk down to people and are very disrespectful, until around rent time when they are raking in the dough, not very friendly at all
4) Cost-this is a huge issue for people that don't get a pay raise every year-, and this is why we are going to be moving out soon- to a HOUSE,(cheaper monthly pmt by the way) thank GOD!!! If you want your rent to go up approx. $40-$80 a year, then you might like this place, us, it is just getting to be too much cost for what we get/have
5) Another reason why I am thankful that we are FINALLY moving: A HUGE influx of East Indian people that are continuously moving in here, because of a school/company across the street...now while some people might think I'm being racist, I'm not, just listen to what I have to say-my MAJOR concern is that instead of them walking on sidewalks, especially when its dark, they walk in the parking lot behind parked cars, and if you have someplace to go at night, its hard to see people that just IGNORANTLY walk behind you. This is just not one or 2 people- there is a lot! While we have never hit any of them, I am afraid that someone that can't see very well at night, is going to run them over. Mgmt won't do anything about it, because they get TONS of money with them living here.
THIS PLACE DEFINITELY COULD USE A SECURITY COMPANY,INSTEAD of COURTESY PATROL, who doesn't do much....they waste too much of OUR hard earned money on landscaping-which comes every week and stays for at least 5 or 6 hours.I think they could cut back to once a month or even once every other week-and then hire a security company!
Lastly, I AM VERY THANKFUL TO BE GETTING OUT OF HERE AFTER OVER 4 years of living here. This last year has been a NIGHTMARE. If you are moving from a house to an apartment, reconsider if you can....you won't regret it! Some of the above are our opinions, but mostly facts

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
2 of 5
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