Paradise Foothills
12231 North 19th Street, Phoenix, AZ 85022
602-482-6400  WEBSITE save favorite
AVERAGE RATING
recommended by:
23%

overall rating:
2.2
3.1
3.1 Parking:
3.1
3.1 Maintenance:
2.6
2.6 Construction:
2.3
2.3 Noise:
2.8
2.85 Grounds:
2.3
2.35 Safety:
2.4
2.4 Office Staff:
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it's ok if you need to be in the area

From: -Anonymous-
Date posted: 10/26/2009
Years at this apartment: 2007 - 2009
 
Some reviews are pretty rough while others sound like the management trying to keep their rating up. Quite a few promises were made at move in that were not kept. Moving in the place smelled like paint so I didn't notice until later all the other smells and issues with my apartment. Even with the repeated issues, I was never offered a rent credit or anything for my inconvenience. That's not the greatest of customer service.

Maintenance staff have always been helpful, friendly and quick to respond. I think they do the best they can. Gate broke for a long period of time. I had a neighbor that liked to BLAST his stupid ghetto car radio while he cleaned his interior out back. It was annoying. I was surprised no one said anything to him.

I enjoyed my time here, but I know we can do better with rents dropping like they have been. Unfortunately the office staff was not willing to negotiate much of a deal, so I'm over it. I'd like a washer and dryer in my place for 100-150 less. There are several apartments even right next to it going for less.

Recommended: NO
Overall Rating
3 out of 5
Parking:
2 of 5
Maintenance:
5 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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