Pinnacle at South Mountain
5151 East Guadalupe Road, Phoenix, AZ 85044
480-496-6161  save favorite manager info
AVERAGE RATING
recommended by:
33%

overall rating:
2.6
2.4
2.43 Parking:
2.5
2.53 Maintenance:
3.0
3.04 Construction:
2.8
2.85 Noise:
3.2
3.15 Grounds:
2.6
2.58 Safety:
2.3
2.33 Office Staff:
< | >

Very bad impression of staff

From: -Anonymous-
Date posted: 3/15/2004
Years at this apartment: 2004 - 2004
 
I have never lived in this complex so maybe I just recieved a very bad glimpse into it but I have got to say that just from my experience with the staff I would never rent here.I made a phone call here about a week ago to ask a question about the complex and the staff person on the other end was not helpful and actually was very rude and made me feel like I was bothering her or wasting her time. After that phone call I was not planning on going in there but I just happenned to be driving by today and thought "what the heck....maybe they were just having a really bad day" well, I do not know if I ended up being shown an apartment by the same person today but I felt once again like I was totally bothering them and they just wanted me to hurry up and leave so they could back to whatever they were doing. Honestly, after those two experiences I would never rent here no matter what the apartment's looked like (not that they are that spectacular). I have lived in Awhatukee for over three year's and have toured many apartment's and home's with roommates and friend's but I have never dealt with such a rude staff person as today. But, like I said I have not lived here so maybe there is just one bad apple in the bunch but I got a very bad impression of how their tenant's are probably treated. Without the tenant there these people would not have a job and it is the people looking at these apartment's that are doing the staff a favor not vice-versa!

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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