Pinnacle at South Mountain

Nice apartments, bad everything else From: -Anonymous- Date posted: 12/7/2004 Years at this apartment: 2002 - 2004   TThe grounds and apartments are generally quite nice, featuring lovely pool areas, well equipped fitness centers, up-to-date video-rentals, roman baths in most every apartment, vaulted ceilings, crown molding and fire places. Now for the down side. Certain areas in the complex are extremely noisy and heavily traveled (not worth the measly $20 off your rent). The grounds fluctuate between being well kept and a wreck. The pool, hot-tub and fitness centers are especially bad, being filthy for several weeks and then clean just long enough for you to forgive them before returning to being gross. The pools are NOT heated as they say and the hot-tubs only work about 60-75% of the time. Any of the nicer grassy areas are always littered with trash and/or dog poop which neither maintenance nor grounds keeping ever picks up. The staff and maintenance leave much to be desired. Any time we have anything more complex than picking up a package it takes FOREVER and gets extremely confused. Often we get two or three versions about everything, including prices, lease terms, available units. Our paperwork is messed up every timenot kiddingevery time we've renewed our lease they have messed up some portion of the paper work. The staff is generally quite unfriendly and the ones that are nice have no idea what they're talking about. Maintenance is even worse. They are very slow in getting around to your apartment and have never completely solved any problem in our unit. The leaks still leak. The broken locks are badly repaired, the porch light still burns out every two or three DAYS. I have to repair the stuff myself every time or it never gets fixed.

Recommended: NO Overall Rating

Parking: Maintenance: Construction: Noise:

Grounds: Safety: Office Staff:

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